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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Application Clients	25%	- Integration and features 1. Voice and video features 2. Presence integration 3. Mobility and remote access - Deployment and configuration 1. Webex App 2. Client policies and settings 3. Cisco Jabber - Troubleshooting 1. Feature availability problems 2. Login and connectivity issues 3. Media quality issues
Topic 2: Cisco Unity Connection and Cisco Unity Express	30%	- Management and maintenance 1. User and mailbox management 2. Integration with CUCM 3. Backup and restore - Deployment and configuration 1. High availability and redundancy 2. Voice mail configuration 3. System setup and integration 4. IVR implementation - Troubleshooting 1. Message delivery problems 2. Integration faults 3. Call routing issues
Topic 3: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SSO types in collaboration environment 1. Kerberos 2. Smart card authentication 3. Integrated Windows AD - SAML 2.0 components 1. Profiles 2. Binding 3. Assertion 4. Protocol
Topic 4: Cisco Unified IM and Presence	30%	- Configuration 1. Federation configuration (XMPP, SIP) 2. Persistent chat 3. Apple Push Notification Service 4. High availability 5. Calendar integration 6. Centralized deployment - Troubleshooting 1. High availability failures 2. XMPP issues 3. Federation connectivity 4. Calendar integration errors 5. Notification service problems

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q271-Q276):

NEW QUESTION # 271
Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred. Which action resolves this issue?

A. Modify the Client Re-Login Limits
B. Set the Keep-Alive (Heartbeat) interval to 15.
C. Reboot the primary node
D. Wait for the primary node to establish 30 minutes of uptime

Answer: A

NEW QUESTION # 272

Refer to the exhibit. An administrator is configuring a Cisco Unity Express call handier. One of the options will transfer calls off-system to Cisco UCME. The administrator wants the transfer to finish while the transfer target Is ringing. Which transfer-mode command completes the configuration?

A. Wind bye-also
B. blind refer
C. attended
D. semi-attended

Answer: D

NEW QUESTION # 273
Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

A. Advise all users to re-login to their Jabber clients.
B. Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.
C. Perform a restart of the IM&P primary server to force fallback.
D. Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.
E. Click the Fallback button in the Server Action pane.

Answer: D,E

NEW QUESTION # 274
Refer to the exhibit.

The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number they hear the opening greeting. Which action should be taken to correct this issue?

A. Modify the Calling Number to 3005.
B. Modify the Dialed Number condition from "Equals" to "In".
C. Modify the Call Forward All to the voicemail pilot.
D. Modify the rule to a Forward Routing Rule.

Answer: D

NEW QUESTION # 275
An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

A. call handler owners
B. transfer rules
C. message settings
D. caller input settings

Answer: D

Explanation:
Within Cisco Unity Connection call handlers, the "caller input settings" section determines whether callers can transfer out of the current call handler and potentially to other destinations. This section allows you to configure:
* Transfer Keys: Defines specific keys callers can press to initiate transfers
* Transfer Destinations: Determines where calls can be transferred (extensions, other call handlers, voicemail, etc.)

NEW QUESTION # 276
......

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