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| Section | Weight | Objectives |
|---|---|---|
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Implement error handling and logging |
| Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Define scope and create solution design - Understand customer business objectives and challenges - Identify key stakeholders and user personas |
| Implementation and Integration | 28% | - Build and configure Experience Builder pages and components - Configure email and notification templates - Implement search functionality and content tagging - Configure SSO and authentication providers - Implement Einstein bots and chat functionality - Integrate external systems via APIs and connected apps |
| Change Management and Training | 13% | - Create training materials and end-user guides - Define support processes and escalation paths - Plan and execute change management activities - Develop user adoption strategy and documentation |
| Solution Design and Business Logic | 28% | - Set up and manage CMS content and files - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) - Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations |
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NEW QUESTION # 15
A consultant needs to leverage ExperienceBundle for a deployment but isunable to view it.
What is the most likely cause for this issue?
Answer: C
Explanation:
The ExperienceBundle Metadata API allows you to retrieve, deploy, create, update, or delete an Experience Cloud site's metadata definition in a single API call. To use this API, you need to enable the "Enable ExperienceBundle Metadata API" setting in the Experience Cloud site's administration settings.
NEW QUESTION # 16
DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam.
OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management teamhas decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?
Answer: D
Explanation:
To remove all the spammers' posts and comments from the Experience Cloud site, DR should utilize the Insights reports by creating and using a custom action to remove them. Insights reports are reports that show the activity and engagement metrics on DR's site, such as page views, likes, comments, flags, and moderation actions. DR can use Insights reports to identify the spammers' posts and comments based on the flagging reasons or other criteria. DR can also create a custom action that allows DR to remove multiple posts or comments at once from the Insights reports.
NEW QUESTION # 17
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
Choose 3 answers
Answer: A,C,E
Explanation:
Three actions that are performed automatically when asite is created in Experience Cloud are A, C, and E. A guest role is a role that defines the access level and permissions of guest users on your site. A guest profile is a profile that determines what guest users can see and do on your site. A guest userrecord is a user record that represents the guest user on your site. These actions are performed automatically when you create a site in Experience Cloud, so you don't have to manually create them.
NEW QUESTION # 18
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?
Answer: C
Explanation:
The order in which the community manager should perform activation steps is A. To activate a site in Experience Cloud, you need to complete several steps, such as adding profiles and permission sets, enabling contacts as community users, setting welcome emails, and setting the site to active. The order of these steps is important, because some steps depend on others. For example, you need to add profiles and permission sets before you can enable contacts as community users, and you need to set welcome emails before you can set the site to active.
NEW QUESTION # 19
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions bychatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
Answer: C
Explanation:
The Embedded Service component allows you to embed a chat window in your Experience Cloud site, so customers can chat with agents while browsing the site. You can add the Embedded Service component to any Builder page and configure its properties, such as the chat button label, pre-chat fields, and offline support.
NEW QUESTION # 20
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