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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 24% | - Analyze requirements and constraints - Define KPIs and business objectives - Assess customer IT ecosystem and architecture |
| Topic 2: Planning and Design | 60% | - Migration strategy and data quality - Asset management and MACD flows - Order capture, quoting and fulfillment design - Design scalable product catalog and data model - Sprint planning and story prioritization |
| Topic 3: Delivery and Implementation | 16% | - Integration and deployment best practices - Solution validation and optimization - Feature assessment: out-of-the-box vs custom |
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NEW QUESTION # 112
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements: - Product must be grouped during decomposition in order to send products to the billing system based on location - After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?
Answer: B,C,D
Explanation:
When downstream billing must receive products grouped by service location, the order design must preserve that location boundary through order splitting, decomposition, Fulfillment Requests, and orchestration. Each location should produce the appropriate technical fulfillment structure, and the callout to the billing system should carry only the codes relevant to that location. This gives the downstream platform deterministic location-based payloads. The key is to represent the requirement in the same layer where Salesforce evaluates that business state. Sending an undifferentiated large order to billing and attempting to infer location later makes fulfillment harder to control. The segmentation should be established before the callout and maintained through the technical model. This avoids mixing customer-facing product logic with downstream technical state or using integration code as a substitute for catalog and orchestration design. When the model is aligned correctly, the platform can validate the request, retain the required lifecycle information, and generate the appropriate downstream action without redundant processing. That improves auditability and makes later changes easier because administrators can adjust the relevant metadata rather than reworking multiple custom components.
Study Guide Reference:Order splitting; service-location grouping; Fulfillment Requests; orchestration scenarios; billing integration.
NEW QUESTION # 113
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
Answer: A,D
NEW QUESTION # 114
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
Answer: B,C
NEW QUESTION # 115
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC ' s website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
Answer: B,C
Explanation:
A limited-time customer offer is modeled as a Promotion, while the duration of the promotional pricing is controlled with a Time Plan. The promotion packages the commercial incentive that is exposed through the digital channel, and the Time Plan defines the three-month period during which the reduced price remains effective before normal pricing resumes. In a Communications Cloud implementation, this pattern provides the cleanest balance of reuse, governance, and runtime efficiency. A standalone discount does not provide the complete promotional lifecycle and duration semantics, and an Offering is the sellable product itself rather than the temporary commercial campaign applied to it. The alternative designs either introduce unnecessary coupling, fail to preserve the required lifecycle state, or move standard platform behavior into bespoke code.
Keeping the solution within the documented product, pricing, migration, or orchestration framework also gives operations teams clearer monitoring and recovery paths. For production readiness, the configuration should be exercised with realistic data volumes and representative MACD scenarios so that the behavior remains correct after the initial sale and throughout subsequent service changes.
Study Guide Reference:Promotions; Time Plans; promotional pricing; Digital Commerce; limited-time offers.
NEW QUESTION # 116
Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing. What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?
Answer: A
Explanation:
Customer information that is needed in a downstream callout but is not itself a technical product should be modeled on the Order or related transactional context and extracted into the request payload through standard mapping. This keeps customer master/transaction data separate from the technical catalog and makes the integration easier to understand and maintain. In a Communications Cloud implementation, this pattern provides the cleanest balance of reuse, governance, and runtime efficiency. Creating artificial technical products or multi-select product attributes just to transport customer data pollutes the fulfillment model, while a custom adapter adds query and code complexity that standard request mapping can avoid. The alternative designs either introduce unnecessary coupling, fail to preserve the required lifecycle state, or move standard platform behavior into bespoke code. Keeping the solution within the documented product, pricing, migration, or orchestration framework also gives operations teams clearer monitoring and recovery paths. For production readiness, the configuration should be exercised with realistic data volumes and representative MACD scenarios so that the behavior remains correct after the initial sale and throughout subsequent service changes.
Study Guide Reference:Order-level integration data; Callout payloads; Data Mappers; technical-product modeling boundaries.
NEW QUESTION # 117
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