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| Section | Weight | Objectives |
|---|---|---|
| Channel & User Group Administration | 28% | - Configure channel management policies - Manage default channels and required channels - Convert public channels to private channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices |
| App Administration | 10% | - Manage integrations and workflows - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory |
| Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
| Enabling Slack Success | 15% | - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Drive organizational collaboration and productivity - Create help channels for user support |
| Security | 15% | - Enable multi-factor authentication (MFA) - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Monitor and audit workspace activity - Configure domain and IP restrictions |
| Fundamentals | 9% | - Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features |
| User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning - Manage user roles and admin roles |
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NEW QUESTION # 36
You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
Answer: A
Explanation:
According to Slack's role management documentation:
"Roles Admins have the ability to assign and manage system roles for members across the Slack organization." Compliance Admins (A) manage legal holds and data exports. Channels Admins (C) manage channel structures. Users Admins (D) manage member profiles and deactivations. Only Roles Admins manage assignment of admin permissions.
(Reference: Slack Administration Study Guide - System Roles Overview)
NEW QUESTION # 37
You're a Workspace Owner on a Slack Business+ plan.
Your organization plans to expand Slack usage to the entire company of 4,000 people, and your security team wants workspace access restricted to company email addresses.
What is the most secure option for onboarding all 4,000 users into Slack?
(Select the best answer.)
Answer: A
Explanation:
Slack recommends for secure, large-scale onboarding:
"Using a SAML-based IdP with SCIM provisioning allows automatic user creation and deactivation based on your identity provider, ensuring security and control." Email signup (B) and JIT provisioning (C) are less secure. Admin invites (D) are manual and error-prone at this scale.
(Reference: Slack Administration Study Guide - Secure User Provisioning on Business+)
-
NEW QUESTION # 38
You're the Primary Owner of your company's Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of IT with these duties.
In order to be able to perform these duties, what is the role with the fewest privileges that the Head of IT should be assigned?
(Select the best answer.)
Answer: B
Explanation:
According to Slack role definitions:
"Workspace Admins can manage members, channels, and settings for the workspace without the broader privileges of Workspace Owners or Org Admins." Org Admin (A) is too high-level for this task on Business+ (Org Admin is primarily an Enterprise Grid role).
Workspace Owner (C) has more extensive authority, including transferring workspace ownership. Member (D) cannot manage users or channels.
(Reference: Slack Administration Study Guide - Roles and Permissions)
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NEW QUESTION # 39
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
Answer: D
Explanation:
Slack recommends:
"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings." This directly helps service agents collaborate live without adding overhead.
Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.
(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)
NEW QUESTION # 40
Cristina is evaluating a Slack app's security and notices that it has the following scopes present: channels:
write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
Answer: B,D
Explanation:
The scopes mentioned allow the following:
* channels:write - allows the app to create, archive, or modify public channels.
* chat:write:user - allows the app to send messages on behalf of a user.
According to Slack's API documentation:
"channels:write grants permission to manage public channels, while chat:write:user grants permission to send messages as a user rather than as the app." Uploading files would require the files:write scope, and accessing group DMs would require groups:read or groups:history, neither of which are mentioned.
(Reference: Slack Administration Study Guide - App Scopes and Permissions)
NEW QUESTION # 41
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