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| Section | Weight | Objectives |
|---|---|---|
| Fundamentals | 9% | - Slack plan features and capabilities - Roles and responsibilities of Owners and Admins - Workspace and organization-level settings and dashboards |
| Workspace Administration | 9% | - Workspace visibility and structure design - Workspace creation, approval and lifecycle - Enterprise Grid multi-workspace management |
| Channel and User Group Administration | 28% | - Channel naming, policies, archiving and deletion - User groups: creation, management and permissions - Channel types: public, private, shared, org-wide - Slack Connect and external collaboration |
| Enabling Slack Success | 15% | - Adoption strategy and best practices - Change management and training - Analytics, usage metrics and optimization |
| Security | 15% | - Access control and device management - Data protection, retention and DLP policies - Security governance, risk and compliance - Enterprise Key Management and security settings |
| User Lifecycle Management | 14% | - Guest user management and access controls - Authentication methods: SSO, SAML, SCIM, JIT - Role assignment and permission management - User provisioning, onboarding and offboarding |
| App Administration | 10% | - Workflow Builder: automation and integration - App installation, approval and governance policies - Salesforce-Slack integration features |
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NEW QUESTION # 136
As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?
Answer: C
Explanation:
Slack recommends for mobile session management:
"Setting a mobile session duration of around two weeks provides a good balance between security and usability, ensuring users aren't prompted to log in too frequently." Allowing users to set their own session length (A) would reduce security controls. Logging everyone out during any threat (B) is too disruptive for normal operations. Allowing infinite sessions (D) risks serious security exposure.
(Reference: Slack Administration Study Guide - Mobile Security Best Practices)
NEW QUESTION # 137
What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)
Answer: B,E
NEW QUESTION # 138
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?
Answer: A
Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 139
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?
Answer: D
Explanation:
Slack's feature availability by plan states:
"SAML-based SSO is supported on Business+ and Enterprise Grid plans."
Pro and Free (B, C) plans do not support SAML SSO. Enterprise Grid only (A) is too restrictive - Business+ also supports it.
(Reference: Slack Administration Study Guide - Authentication and SSO Options)
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NEW QUESTION # 140
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
Answer: C
Explanation:
In Enterprise Grid, Slack recommends that:
"Workspaces should be structured to group people based on how information is shared, and each employee should ideally have one primary workspace where they spend about 80% of their time." This minimizes disruption, maintains the current collaboration patterns, and keeps cross-functional communication effective.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Strategies)
NEW QUESTION # 141
......
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