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| Section | Objectives |
|---|---|
| Topic 1: Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Topic 2: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Topic 3: Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
| Topic 4: Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Topic 5: Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
>> Real Slack-Admn-201 Exam Answers <<
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NEW QUESTION # 106
Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?
Answer: D
Explanation:
Slack user group functionality explains:
"When a user group is @mentioned, all members of the user group are notified, making it easy for others to reach all members at once for questions or updates." Option A is misleading because visibility of user groups depends on workspace settings. B and C are inaccurate - external users cannot be added, and users cannot add themselves to user groups.
(Reference: Slack Administration Study Guide - Using User Groups)
NEW QUESTION # 107
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
Answer: B
Explanation:
For ongoing external data archiving and retrieval:
"Slack recommends using a third-party eDiscovery or archiving app to pull Slack data and store it securely in a separate data warehouse or compliant system." Corporate exports (Option A) are manual and not continuous, retention policies (Option B) keep data inside Slack, and DLP (Option C) manages risk but not long-term archiving externally.
(Reference: Slack Administration Study Guide - Data Governance and eDiscovery Options)
NEW QUESTION # 108
In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?
Answer: A
Explanation:
Slack security best practices recommend:
"Sensitive information should be shared in a private channel where access is restricted to authorized individuals." Posting in a public channel (D) would expose confidential information. Group DMs (A) are less scalable and harder to manage. A one-off DM to the VP (C) may not involve all relevant stakeholders.
(Reference: Slack Administration Study Guide - Sharing Sensitive Information in Slack)
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NEW QUESTION # 109
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
Answer: C
Explanation:
In Slack, @channel notifies everyone in a channel, whether or not they're currently active, while @here only notifies active members.
Slack documentation explains:
"Use @channel to notify everyone in a channel of important updates. Use @here to notify only those currently online." In a case where urgent communication needs to be received either now or seen first thing in the morning, using both ensures coverage without relying only on availability.
(Reference: Slack Administration Study Guide - Using Mentions and Channel Notifications Effectively)
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NEW QUESTION # 110
You're a Workspace Admin looking to set up a user group for a new hire class your organization has recently hired.
What is a key benefit of setting up a user group for these individuals?
Answer: D
Explanation:
Slack recommends user groups for onboarding because:
"User groups allow admins to easily manage membership in multiple channels by adding the user group to those channels, ensuring no member is missed and simplifying onboarding processes." Options A and D misrepresent how access is managed (user groups do not automatically restrict channel access), and C is incorrect because mentions depend on group settings and channel memberships.
(Reference: Slack Administration Study Guide - Managing User Groups for Onboarding)
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NEW QUESTION # 111
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