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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Value Optimization | 10% | - Cost Optimization
|
| Topic 2: Governance of Enterprise IT | 25% | - Resource Management
|
| Topic 3: Risk Optimization | 30% | - Risk Assessment
|
| Topic 4: Benefits Realization | 20% | - Portfolio Optimization
|
| Topic 5: IT Resources | 15% | - Human Resources
|
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NEW QUESTION # 575
An enterprise that provides standardized outsourced IT services has signed a new contract with a demanding major client. Which of the following is the BEST approach for managing the associated risks within the enterprise's risk tolerance?
Answer: A
Explanation:
Managing a "demanding major client" within existing risk tolerance requires a fact-based risk analysis of what could go wrong in service delivery and how likely/impactful those outcomes are. The best approach is to use historical KPI performance (e.g., availability, incident response times, change success rate, backlog, defect rates) to build realistic risk scenarios for this contract-identifying where performance variability could breach new expectations and what controls, capacity, or process changes are needed. COBIT risk management practices emphasize analyzing risk scenarios with supporting evidence and using performance
/risk metrics (KPIs/KRIs) to understand and monitor exposure.
Benchmarking (A) can help with competitiveness, but it is less direct than scenario-based analysis grounded in the enterprise's own delivery data and may not reflect the specific contract demands. Adjusting risk tolerance (B) to match a client is the wrong direction-risk tolerance is an enterprise governance decision driven by stakeholders, not negotiated per-customer. Transferring risk to insurance (D) may reduce financial impact, but it cannot guarantee reputational protection and does not remove the need to manage operational delivery risk.
NEW QUESTION # 576
An enterprise is implementing a new IT governance program. Which of the following is the BEST way to increase the likelihood of its success?
Answer: A
Explanation:
The CIO communicating why IT governance is important to the enterprise is the best way to increase the likelihood of its success, as it helps to create awareness, understanding, and buy-in from the stakeholders and staff involved in the IT governance program. The CIO can also communicate the benefits, objectives, and expectations of the IT governance program, and how it aligns with the enterprise strategy and vision123.
References := CGEIT Exam Content Outline, Domain 1, Subtopic A: Governance Framework, Task 3: Ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives.
NEW QUESTION # 577
Which of the following BEST supports enterprise decision making for IT resource allocation?
Answer: C
Explanation:
An enterprise IT strategy is a plan that defines the vision, mission, goals, and objectives of the IT function in relation to the business needs and expectations of the enterprise. An enterprise IT strategy also outlines the principles, policies, standards, and frameworks that guide the IT governance, management, and operations.
An enterprise IT strategy best supports enterprise decision making for IT resource allocation, as it helps to align the IT resources with the business priorities and strategies, and to optimize the value and performance of the IT function and its services. An enterprise IT strategy also helps to identify and prioritize the IT initiatives and investments that can deliver the desired outcomes and benefits for the enterprise, and to allocatethe appropriate resources for their execution and delivery. An enterprise IT strategy also helps to monitor and evaluate the results and impacts of the IT resource allocation decisions, and to provide feedback and improvement opportunities. References: CGEIT Exam Content Outline | ISACA1, CGEIT Review Manual (Digital Version), What is an IT Strategy? - Definition from Techopedia2, How to create an effective IT strategy | The Enterprisers Project3
NEW QUESTION # 578
You work as a project manager for TYU project. You are planning for risk mitigation.
You need to identify the risks that will need a more in-depth analysis. Which of the following activities will help you in this?
Answer: C
NEW QUESTION # 579
Which of the following would be the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?
Answer: B
Explanation:
The best way for an IT steering committee to monitor the adoption of a new enterprise IT strategy is to establish key performance indicators (KPIs), because they are metrics that measure the progress and achievement of the IT strategic objectives and goals, and provide feedback and guidance for improvement. KPIs can help the IT steering committee to track and evaluate the performance and outcomes of the IT function, and to ensure that the IT activities and resources are aligned with the business needs and expectations12. KPIs can also help to communicate and report the IT value delivery and innovation to the board and other stakeholders12. Reference:= ISACA, CGEIT Review Manual, 7th Edition, 2019, page 43-44.
NEW QUESTION # 580
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