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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Public Sector Solutions Accredited Professional (AP-222) |
| Exam Number: | AP-222 |
| Real Exam Qty: | 50 |
| Exam Price: | USD 150 |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Related Certifications: | Salesforce Accredited Professional Certifications |
| Exam Format: | Multiple-choice, Multiple-select |
| Passing Score: | 70% |
| Recommended Training: | Salesforce Public Sector Solutions Implementation Readiness (Trailhead) |
| Exam Registration: | Official Salesforce Certification Registration |
| Sample Questions: | Salesforce Public-Sector-Solutions Sample Questions |
| Exam Way: | Online proctored or onsite testing via authorized exam delivery providers |
| Pre Condition: | None |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-public-sector-solutions-ap---AP-222 |
>> Latest Public-Sector-Solutions Test Format <<
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NEW QUESTION # 72
A governance agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the intelligent Form Reader (IFR).
What three steps should a technical consultant configure to satisfy the agency's use case?
Answer: C,D,E
Explanation:
To automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR) in Salesforce Public Sector Solutions, the following steps should be configured:
Enable Intelligent Form Reader:
Navigate to Setup and search for Intelligent Form Reader.
Enable the Intelligent Form Reader, which allows the system to process and interpret scanned documents.
Enable OCR Setting in the Document:
Ensure that OCR (Optical Character Recognition) settings are enabled for the documents. This allows the system to recognize and extract text from scanned images.
OCR settings can typically be configured within the document management settings or within the IFR configuration settings.
Set Up Data Extraction:
Configure the data extraction rules to specify which data fields need to be extracted from the scanned documents. This involves setting up the templates and rules for extracting specific information such as the date of birth.
Define the mapping rules to map the extracted data to the corresponding fields in the Application record.
By following these steps, the governance agency can automate the extraction and mapping of constituent data from scanned documents, ensuring accurate and efficient data entry into the system.
Reference:
Salesforce Help: Intelligent Form Reader
Salesforce Help: OCR Settings
Salesforce Public Sector Solutions Documentation
NEW QUESTION # 73
A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?
Answer: A
Explanation:
Scope, Schedule and Cost. This selection keeps the implementation declarative and within the intended Public Sector operating model.
The Core Concept Explained: The tested principle is to use the smallest native Salesforce capability that fully satisfies the requirement while preserving security, reuse, reporting, and upgradeability.
Step-by-Step Technical Analysis: Separate the business outcome from the implementation mechanism.
Choose the packaged or declarative Salesforce capability that owns the lifecycle, configure it with the required permissions and data relationships, then validate the behavior with realistic records before user acceptance testing. Identify Scope, Schedule, and Cost as the three main constraints. For exam preparation, validate the answer by tracing the record lifecycle, the user persona, and the automation owner from intake through reporting.
Why the Incorrect Options Are Wrong: A does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario. B does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario. C does not meet the implementation-quality bar for security, scale, auditability, or maintainability in this scenario.
NEW QUESTION # 74
Apublic sector agency Is looking to digitize Its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information.
Which two are the correct approaches a consultant should take to meet these objectives?
Answer: C,D
Explanation:
Explanation
Building a digital experience site using pre-configured emergency response management (ERM) specific template and leveraging prebuilt Emergency Service Request flow are two correct approaches to meet the objectives of providing a way for citizens to submit a simple emergency request with some basic information.
The ERM specific template is a prebuilt template thatcomes with Community Response for Public Sector, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to create and manage emergency response programs and services, and enable citizens to access resources and submit requests. The Emergency Service Request flow is a prebuilt flow that comes with the ERM specific template.
It can allow citizens to submit a simple emergency request with some basic information, such as their name, contact details, location, and service type.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_community_response.htm&type=5&la
NEW QUESTION # 75
A public sector agency is leveraging the Business Rules Engine for its Licensing & Permitting implementation. The agency needs to allow multiple permits for a single application, and the permit fee is calculated based on the type of permits selected. Which two steps would a technical consultant use to address this use case?
Answer: B,D
Explanation:
A (Add an Aggregate step to the group and add the SUM..); C (Add an Aggregate Group to the end of the Expression Set). This maps the scenario to the Salesforce-native capability that owns the requirement.
The Core Concept Explained: Business Rules Engine externalizes decision logic from custom code.
Expression Sets orchestrate calculations and can call decision assets so policy thresholds remain maintainable by authorized business users.
Step-by-Step Technical Analysis: Identify the inputs that drive the decision, declare them as Expression Set resources, and use Decision Matrices or Decision Tables where business users must maintain rule thresholds.
Execute representative samples before activation, then confirm the output and Decision Explainer history match the expected eligibility, fee, or prioritization result. Use an Aggregate Group in the Expression Set and add an Aggregate step with the SUM function.
Why the Incorrect Options Are Wrong: B adds a custom build path and increases lifecycle, security, and upgrade effort when a packaged or declarative capability already supports the requirement. D adds a custom build path and increases lifecycle, security, and upgrade effort when a packaged or declarative capability already supports the requirement.
NEW QUESTION # 76
Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?
Answer: B
Explanation:
For public sector use cases involving licensing and permitting, Salesforce provides a specific Licenses and Permits template within the Experience Cloud. This template is pre-configured with components tailored to these scenarios, offering a streamlined setup and deployment process.
Licenses and Permits Template:
This template includes pre-built pages and components designed to handle common licensing and permitting processes, such as application submission, status tracking, and renewals.
It provides a user-friendly interface and integrates with other Salesforce features to offer a comprehensive solution for public sector agencies.
Pre-configured Components:
The template includes components such as OmniScripts for guided workflows, FlexCards for data display, and various forms and lists to manage licensing and permitting tasks.
These components help reduce the time and effort required to build and configure the site, allowing agencies to quickly deploy a functional solution.
By using the Licenses and Permits template, the city can leverage pre-configured components to address their specific needs efficiently, minimizing the need for extensive customization.
Reference:
Salesforce Help: Experience Cloud Templates
Salesforce Public Sector Solutions Documentation
NEW QUESTION # 77
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