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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security15%- Security governance and compliance
- Audit and monitoring
- Data protection and retention policies
Topic 2: Workspace Administration9%- Workspace visibility and configuration
- Workspace creation and approval process
- Multi-workspace architecture design
Topic 3: App Administration10%- Integration management
- Workflow Builder usage
- App installation and configuration
Topic 4: Fundamentals9%- Slack paid plan features
- Workspace and organization settings and dashboards
- User roles and responsibilities
Topic 5: Channel and User Group Administration28%- Archiving and deletion policies
- User group creation and administration
- Channel types and management
Topic 6: User Lifecycle Management14%- Guest account management
- User provisioning methods
- Authentication and access control
Topic 7: Enabling Slack Success15%- Optimization and training
- Analytics and usage measurement
- Adoption strategy and best practices

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Salesforce Certified Slack Administrator Sample Questions (Q25-Q30):

NEW QUESTION # 25
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

Answer: D

Explanation:
In Slack Enterprise Grid, a Workspace Admin is the correct role for someone managing settings and guest invitations for a specific workspace.
Slack documentation says:
"Workspace Admins can manage workspace-level settings, invite and manage guests, and perform administrative tasks for their designated workspace." Assigning Frank as a Workspace Admin gives him the necessary permissions to manage the workspace without granting organization-wide control (which is reserved for Org Admins and Primary Org Owners).
Options like Member or Multi-Channel Guest do not have the needed permissions.
(Reference: Slack Administration Study Guide - Enterprise Grid Roles and Permissions)
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NEW QUESTION # 26
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

Answer: A

Explanation:
Since Preethi needs access to multiple channels but only for a limited time:
"A Multi-channel Guest is the best choice when someone needs access to more than one channel but does not need full member access across the workspace. You can also set an expiration date for their access." Single-channel Guest would be too limiting, and full Member access would provide more access than necessary, posing a security risk.
(Reference: Slack Administration Study Guide - Managing Guest Access)
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NEW QUESTION # 27
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

Answer: A

Explanation:
Using Workflow Builder is the best way to:
"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring." This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.
(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)
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NEW QUESTION # 28
You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

Answer: A

Explanation:
On the Free plan, to ensure only employees can join automatically and prevent outsiders from signing up:
"Enable sign-up using a specific email domain (such as @company.com) so only people with company email addresses can join the workspace without needing manual invites." Allowing all members to invite (Option A) could allow external people to join, and IdP enforcement (Option C) typically applies to paid plans, not Free.
(Reference: Slack Administration Study Guide - Workspace Access Settings on Free Plans)
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NEW QUESTION # 29
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?

Answer: D

Explanation:
Slack provides an option to restrict the use of @channel, @here, and @everyone mentions to Workspace Owners and Admins only.
Slack's guidance states:
"To prevent disruption, you can limit the ability to use @channel, @here, and @everyone mentions to only Workspace Owners and Admins." This prevents misuse in large public channels while still preserving structured communications.
(Reference: Slack Administration Study Guide - Notification Settings and Messaging Restrictions)


NEW QUESTION # 30
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