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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Navigation | 28% | - Where customization occurs in Salesforce - Locating and accessing information in Salesforce |
| Topic 2: Reports & Dashboards | 15% | - Dashboards concepts and usage - Reports concepts and types |
| Topic 3: Data Model | 25% | - Data integrity tools and controls - Standard objects (Account, Contact, Lead, Opportunity, Case) - Data visibility and sharing mechanisms |
| Topic 4: Salesforce Ecosystem | 32% | - Learning resources and Salesforce skill development - Salesforce roles and career paths - How companies use Salesforce - Salesforce Customer 360 products and use cases |
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NEW QUESTION # 91
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
Answer: B
Explanation:
One feature of multi-tenant architecture is that resources are shared but tenants cannot claim each other's resources. Multi-tenant architecture means that multiple customers (tenants) share the same hardware, software, and infrastructure resources, but their data and configurations are isolated and secure. This allows Salesforce to deliver high performance, scalability, and availability to its customers
NEW QUESTION # 92
Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.
Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
Answer: C
Explanation:
The best place for GCC's Salesforce associate to go to collaborate with others on solutions that might resonate with GCC users is to ask a question in a Trailblazer Community Group. A Trailblazer Community Group is a forum where Salesforce users, partners, customers, and employees can connect, share, and learn from each other. There are groups for different topics, regions, industries, and roles. The associate can join a group that is relevant to their needs and interests, and post a question or a discussion to get feedback and ideas from other members. Exploring documents in Help and Training or searching for modules in Trailhead are also useful ways to learn more about Salesforce, but they are not as interactive and collaborative as asking a question in a Trailblazer Community Group.
NEW QUESTION # 93
A Salesforce associate wants to add a new related list of cases to the Account.
Where should the associate go to add the related list to Account?
Answer: A
Explanation:
The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.
NEW QUESTION # 94
A Salesforce standard profile end user is looking for specific information on an Opportunity record page.
They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?
Answer: A
Explanation:
Collapsing detail sections is a way to simplify the page to see only what the user wants, as it will hide the fields in that section and reduce the scrolling.
NEW QUESTION # 95
A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin?
Answer: A
Explanation:
The place where the user can find the Recycle Bin is the App Launcher. The App Launcher is a menu that allows users to access all the apps and items in their Salesforce org. The Recycle Bin is one of the items that can be found in the App Launcher. The user can search for "Recycle Bin" in the App Launcher and select it to view and restore their deleted records. The Recycle Bin is not located in Setup or Global Search.
NEW QUESTION # 96
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