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| Section | Weight | Objectives |
|---|---|---|
| Health Cloud Objects | 20% | - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for implementing person accounts in Health Cloud. |
| Solution Discovery | 10% | - Explain the key considerations for integrating external systems with Health Cloud. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can address business problems. - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the key considerations for determining how Health Cloud can be optimized. |
| Member & Patient Engagement | 20% | - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing the Home page. |
| Care Coordination & Management | 30% | - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Patient Lists and Segmentation. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Health Cloud with a person account model. |
| Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for maintaining Health Cloud. - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for implementing FHIR. - Explain the key considerations for deploying Health Cloud. |
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NEW QUESTION # 107
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization ' s needs?
Answer: C,D
Explanation:
Healthcare security design should begin with the customer ' s actual data-security, privacy, regulatory, and visibility requirements and should be reviewed periodically as those requirements change. Sharing settings, permissions, field-level security, and other controls must evolve with organizational policies and regulations.
Salesforce Data Mask is intended for masking sandbox data, not as a production PHI access-control strategy.
From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Regularly review and update security, sharing, and visibility settings in Health Cloud to align with evolving needs, regulations, and organizational policies.; Understand customer needs, data security, privacy concerns, regulatory compliance, and sharing or visibility restrictions.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Security; Sharing; Permissions
NEW QUESTION # 108
A provider would like to create Salesforce reports to analyze patient outcomes and patient referrals. Which three steps should a consultant recommend as part of the reporting setup to ensure the provider can view this report appropriately?
Answer: A,C,D
Explanation:
Reporting on clinical outcomes and referrals involves creating Custom Report Types for custom/clinical objects, installing the Patient Referral Management unmanaged package, and assigning reporting/object permissions. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create custom report types for clinical objects.; Leverage the Patient Referral Management unmanaged package.; Assign appropriate permissions to internal users.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Provider; Reporting; Clinical; Permissions
NEW QUESTION # 109
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers
Answer: A,B,D
Explanation:
Step-by-Step Explanatio n:
COPPA Requirements in Healthcare Applications:
Disclose privacy policy and obtain parental consent:
"Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13."
- Reference: Salesforce Security Guide, COPPA Compliance
Obtain verified parental consent before collection/storage:
"Verified parental consent is a core requirement for COPPA, prior to collection and storage of children's personal data." Implement security measures:
"Appropriate security controls and safeguards must be in place to protect children's data as mandated by COPPA." Encryption:
While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
Partner Compliance:
Option E refers to the implementation partner, but regulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
Reference:
Salesforce Security Implementation Guide - COPPA Compliance
Health Cloud Security and Compliance
NEW QUESTION # 110
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention. Which three permission set licenses should a consultant assign to the security model for these users?
Answer: A,C,E
Explanation:
Payers deploying Health Cloud Contact Center require: (1) Health Cloud Platform PSL for core health entities, (2) Contact Center for Health Cloud PSL for console & record alert features, and (3) OmniStudio User PSL for guided interaction components. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare- specific workflows and integrations. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (OmniStudio User permission set license; Contact Center for Health Cloud permission set license; Health Cloud Platform permission set license) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; Benefits
NEW QUESTION # 111
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?
Answer: C
Explanation:
User authentication, granular role-based access control, Field-Level Security, and Salesforce Shield encryption are fundamental controls enforcing HIPAA compliance by restricting access to authorized personnel only. Salesforce Shield combines Platform Encryption, Event Monitoring, and Field Audit Trail to strengthen protection, monitoring, and auditability for sensitive information. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (User authentication and access control) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Shield
NEW QUESTION # 112
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