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Itcertking offers up to 1 year of free Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam questions updates. With our actual questions, you can prepare for the CIS-ITSM exam without missing out on any point you need to know. These exam questions provide you with all the necessary knowledge that you will need to clear the Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam with a high passing score.
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - IT Service Management (CIS-ITSM) |
| Exam Number: | CIS-ITSM |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Passing Score: | Approx 70% (scaled scoring, may vary slightly) |
| Exam Price: | $450 USD |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-based questions, Multiple Choice (single answer), Multiple Select (multiple answers) |
| Related Certifications: | Certified Implementation Specialist - IT Operations Management Certified Implementation Specialist - Data Foundations (CMDB & CSDM) ServiceNow Certified System Administrator |
| Recommended Training: | ServiceNow ITSM Implementation Training CIS-ITSM Official Blueprint & Study Guide |
| Exam Registration: | Pearson VUE ServiceNow Learning Portal |
| Sample Questions: | ServiceNow CIS-ITSM Sample Questions |
| Exam Way: | Online proctored (OnVUE) or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Must hold Certified Implementation Specialist - Data Foundations (CMDB & CSDM); recommended 6 months ServiceNow platform experience + 6 months implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-it-service-management?id=kb_article_view&sysparm_article=KB0011560 |
Customers of Itcertking can claim their money back (terms and conditions apply) if they fail to pass the CIS-ITSM accreditation test despite using the product. To assess the practice material, try a free demo. Download actual Certified Implementation Specialist - IT Service Management (CIS-ITSM) questions and start upgrading your skills with Itcertking right now!
The CIS-ITSM certification is also a requirement for IT professionals who want to become ServiceNow Certified Implementation Specialists in ITSM. Certified Implementation Specialist - IT Service Management certification is highly valued by organizations that use ServiceNow’s ITSM application, as it demonstrates the candidate’s expertise in implementing and managing ITSM processes using ServiceNow’s ITSM application. Overall, the CIS-ITSM Certification is a valuable credential for IT professionals who want to advance their careers in ITSM and demonstrate their expertise in implementing and managing ITSM processes using ServiceNow’s ITSM application.
NEW QUESTION # 48
Which platform role can create service portfolios and taxonomy nodes?
Answer: A
Explanation:
Detailed Explanation:
The portfolio_admin role in ServiceNow has the necessary permissions to create service portfolios and manage taxonomy nodes. This role provides the highest level of access for managing the structure and content of service portfolios, enabling the user to organize services and offerings in a way that aligns with business goals.
Documentation reference: Service Portfolio Management Roles.
NEW QUESTION # 49
Which process role is responsible for the smooth operation of the Change Management process within an organization?
Answer: C
NEW QUESTION # 50
What would you use to define a common grouping of configuration items such as all web servers in Miami?
Answer: A
Explanation:
The correct selection is D because D. Dynamic CI group. Configuration Management provides a structured class hierarchy and trusted CI data for operational processes. CI Class Manager, Principal CI classes, Dynamic CI Groups, CI relationships, support-group attributes, and the CMDB data model allow Incident, Problem, and Change processes to use consistent configuration context without exposing every CI indiscriminately. Dynamic CI Groups define logical populations of CIs by query or criteria, such as all web servers in a particular location. They provide reusable grouping without changing the underlying CMDB class model. The remaining choices are not the best fit. A. CI class; B. Dependent group; C. CSDM component group. Those alternatives represent different configuration layers or operational purposes and do not satisfy the requirement as directly as the selected answer. For implementation work, favor the baseline property, role, policy, model, record type, or automation mechanism before introducing custom scripts. That approach preserves upgrade compatibility, keeps process ownership explicit, and matches the configuration patterns emphasized throughout the CIS-ITSM curriculum. Study Guide Topics: Configuration Management and CMDB; baseline configuration; roles and access; lifecycle and automation behavior.
NEW QUESTION # 51
An Apex class does not achieve expected code coverage. The testSetup method explicitly calls a method in the Apex class.
How can the developer generate the code coverage?
Answer: A
Explanation:
Explanation
NEW QUESTION # 52
Which role has the ability to configure and manage incident Management properties?
Answer: C
NEW QUESTION # 53
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