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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
FlexCards23%- Collect and group the customer 360 Information required to show to an end user (Console, FlexCards)
- Design FlexCards to ensure they meet customer requirements/needs
- Explain the capabilities, use cases, and purpose of using FlexCards
Data Tools23%- Describe the benefits of using Decision Matrices and Expression Sets and provide real examples
- Design Integration Procedures and related Omnistudio Data Mappers
- Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers
OmniScript27%- Validate developed OmniScript processes to ensure client expectation alignment
- Identify business process step requirements and map them to OmniScript Components required to implement them
- Explain the basic structure of an OmniScript
Best Fit Solutioning27%- Create fit/gap analyses between requirements and OmniStudio capabilities
- Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices
- Map process requirements to OmniStudio capabilities and explain the interaction between them

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新版Plat-Con-201題庫 & Plat-Con-201考試指南

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最新的 Salesforce Consultant Plat-Con-201 免費考試真題 (Q42-Q47):

問題 #42
Which three of the following are functions of a Text Block element in OmniScript? Choose 3 answers

答案:B,D,E

解題說明:
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript


問題 #43
A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers

答案:A,B,D

解題說明:
The three OmniScript elements that should be used to meet the requirements are: Text Block, HTTP Action, and Select. A Text Block element can display rich text and images using HTML tags in the OmniScript. An HTTP Action element can invoke a REST API and store the response in a JSON object. A Select element can display a dropdown list of options for the user to choose from


問題 #44
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order. What type of DataRaptor should the consultant recommend to meet this requirement?

答案:A

解題說明:
The type of DataRaptor that should be recommended to meet this requirement is DataRaptor Transform. DataRaptor Transform allows the designer to transform data from one format to another using templates. In this case, a PDF template can be used to generate a PDF summary of the order. DataRaptor Load is used to write data to Salesforce or an external system.
DataRaptor Extract is used to retrieve data from Salesforce or an external system. DataRator Turbo Extract is used to retrieve data from Salesforce in batch mode.


問題 #45
Which two are appropriate use cases for Vlocity/OmniStudio's "Actions" framework within a FlexCard? Choose 2 answers

答案:A,B

解題說明:
FlexCard Actions are commonly used to navigate users to related records or launch OmniScripts with contextual data pre-populated (e.g., account ID passed as a parameter). They are not used for org configuration tasks like sharing settings or Apex compilation.


問題 #46
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

答案:A

解題說明:
The OmniScript feature that should be recommended to meet this requirement is Conditional Views.
Conditional Views allow the designer to create different paths within an OmniScript based on user responses or data values. User Roles are used to control access and visibility of OmniScripts based on user profiles or permissions. Script Configuration is used to define general settings and properties of an OmniScript. Script Profiles are used to assign different versions of an OmniScript to different user groups.


問題 #47
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