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NEW QUESTION # 23
What system delivers a product or service to a Customer?
Answer: B
Explanation:
Explanation
An Operational Value Stream (OVS) is the sequence of activities needed to deliver a product or service to a customer1. Examples include manufacturing a product, fulfilling an order, admitting and treating a medical patient, providing a loan, or delivering a professional service1. An OVS is the system that delivers value to the customer and generates revenue for the enterprise2. In SAFe®, OVSs are the primary focus of the Customer Centricity competency, which aims to understand and meet the needs and expectations of the customer3.
Some additional information that might be helpful for you are:
*The other options (A, C, and D) are not systems that deliver a product or service to a customer, but rather systems or concepts that support or enable the delivery of value.
*A Kanban System is a method of visualizing and managing the flow of work in a value stream4. A Kanban System can be applied to any type of value stream, whether operational or developmental, to improve efficiency, quality, and predictability4.
*A Development Value Stream (DVS) is the sequence of activities needed to convert a business hypothesis into a digitally-enabled solution that delivers customer value. A DVS is the system that develops and supports the solutions used by the OVSs. In SAFe®, DVSs are the primary focus of the Agile Product Delivery competency, which aims to continuously explore, integrate, deploy, and release value.
*A Dual Operating System is a concept proposed by John Kotter that describes the need for organizations to balance the traditional hierarchical structure with a more agile and networked structure. A Dual Operating System enables organizations to exploit their existing capabilities while exploring new opportunities for innovation and growth. In SAFe®, a Dual Operating System is achieved by applying the Lean-Agile Leadership competency, which fosters a culture of learning and empowerment.
NEW QUESTION # 24
What is one method for designing the end-to-end Customer experience?
Answer: B
Explanation:
Journey mapping is one method for designing the end-to-end customer experience. It is a visual representation of the steps, emotions, and pain points that a customer goes through when interacting with a product or service. It helps to identify the customer needs, expectations, and goals, as well as the gaps and opportunities for improvement in the current experience. Journey mapping also helps to align the stakeholders on the customer perspective and prioritize the features and solutions that will deliver the most value and satisfaction123 References:
* The expanding role of design in creating an end-to-end customer experience
* End to End Customer Experience: Know and Control its 3 Elements - HEFLO BPM
* How Design thinking Can Shape end to end Customer Experience
NEW QUESTION # 25
Which of the following Agile Manifesto principles aligns with conducting a System Demo?
Answer: C
Explanation:
Explanation
The System Demo is an event where the Agile Release Train (ART) demonstrates the integrated and working software to the stakeholders and customers1. The System Demo aligns with the Agile Manifesto principle that states: "Working software is the primary measure of progress"2. This principle emphasizes the value of delivering functional and usable software over comprehensive documentation or adherence to a plan3. The System Demo provides feedback on the quality, usability, and value of the software, as well as the effectiveness of the ART1.
References:
*System Demo - Scaled Agile Framework
*12 Principles Behind the Agile Manifesto | Agile Alliance
*Manifesto for Agile Software Development
NEW QUESTION # 26
What is one way Kanban boards are used in SAFe?
Answer: B
Explanation:
Explanation
One way Kanban boards are used in SAFe is to manage Work-In-Progress (WIP) limits. WIP limits are the maximum number of work items that can be in a given state or column of the Kanban board at any time. They help to prevent bottlenecks, reduce waste, improve flow, and increase quality and predictability. WIP limits are applied at every level of the SAFe framework, from the portfolio to the team, to optimize the value delivery123 References:
*SAFe Team Kanban - Scaled Agile Framework
*Applying Kanban in SAFe - Scaled Agile Framework
*What is one way Kanban boards are used in SAFE? a. To manage runway ...
NEW QUESTION # 27
What system delivers a product or service to a Customer?
Answer: B
Explanation:
An Operational Value Stream (OVS) is the sequence of activities needed to deliver a product or service to a customer1. Examples include manufacturing a product, fulfilling an order, admitting and treating a medical patient, providing a loan, or delivering a professional service1. An OVS is the system that delivers value to the customer and generates revenue for the enterprise2. In SAFe, OVSs are the primary focus of the Customer Centricity competency, which aims to understand and meet the needs and expectations of the customer3.
Some additional information that might be helpful for you are:
* The other options (A, C, and D) are not systems that deliver a product or service to a customer, but rather systems or concepts that support or enable the delivery of value.
* A Kanban System is a method of visualizing and managing the flow of work in a value stream4. A Kanban System can be applied to any type of value stream, whether operational or developmental, to improve efficiency, quality, and predictability4.
* A Development Value Stream (DVS) is the sequence of activities needed to convert a business hypothesis into a digitally-enabled solution that delivers customer value. A DVS is the system that develops and supports the solutions used by the OVSs. In SAFe, DVSs are the primary focus of the Agile Product Delivery competency, which aims to continuously explore, integrate, deploy, and release value.
* A Dual Operating System is a concept proposed by John Kotter that describes the need for organizations to balance the traditional hierarchical structure with a more agile and networked structure. A Dual Operating System enables organizations to exploit their existing capabilities while exploring new opportunities for innovation and growth. In SAFe, a Dual Operating System is achieved by applying the Lean-Agile Leadership competency, which fosters a culture of learning and empowerment.
NEW QUESTION # 28
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