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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 42% | - Integration and data migration strategy - Define success metrics and reporting - Solution design using best practices - Healthcare data modeling - Security, compliance and data access design |
| Topic 2: Deploy | 5% | - Pre-deployment validation and preparation - Manage mobile and user experience - Post-deployment monitoring and optimization |
| Topic 3: Discovery | 11% | - Define required capabilities and use cases - Gather functional and technical requirements - Identify customer personas and stakeholders |
| Topic 4: Implement | 42% | - Set up care programs, patient management and workflows - Customize features for specific use cases - Configure applications and OmniStudio components - Installation and configuration of Health Cloud |
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NEW QUESTION # 108
What is the best practice when transitioning an org from Service Cloud to HC?
Answer: A
Explanation:
Reference and details below.
According to the Health Cloud Implementation Guide, the best practice when transitioning an org from Service Cloud to Health Cloud is to approach it depending on how each customer uses their org. There is no one-size-fits-all solution for migrating from Service Cloud to Health Cloud, as each customer may have different requirements, use cases, and data models. Therefore, any of the other options may be used depending on the customer's needs and preferences.
NEW QUESTION # 109
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.
What should a consultant recommend as the appropriate integration pattern to achieve this?
Answer: B
NEW QUESTION # 110
Bloomington Caregivers wants to use patient or member lists for its care coordinators in its current implementation.
What is an important consideration when implementing this in Health Cloud?
Answer: D
Explanation:
* Access to Filtered Fields:
Exact Extract:
"If a user does not have access to a field that is used in a filter on a patient or member list, the list will not be displayed to that user." Reference:
* Other Options:
Filter logic is not controlled by formula fields.
There's no official "override filter field" on the person account for lists.
Lists are not created or managed from the Campaign object in Health Cloud.
NEW QUESTION # 111
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
Answer: A
Explanation:
In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
* Access the Package:
* Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce's official resources or through the Salesforce AppExchange.
* Install the Package:
* Click on the installation link and log in to your Salesforce org.
* Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
* Complete the installation process.
* Verify Installation:
* Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
* Configure Record Types and Page Layouts:
* After installation, the package provides preconfigured record types and page layouts for prior authorizations.
* Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
* Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
* Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
* Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce's pre-built solutions to meet the organization's needs effectively.
References:
Install Health Cloud Packages
Utilization Management in Health Cloud
NEW QUESTION # 112
Bloomington Caregivers needs to use the objects for the Clinical data model as part of its new Health Cloud implementation. Which preference should Bloomington Caregivers' administrator ensure is enabled?
Answer: B
Explanation:
To enable the Clinical Data Model in Salesforce Health Cloud, the FHIR-Aligned Data Model org preference must be activated. This preference ensures compatibility with the Fast Healthcare Interoperability Resources (FHIR) standard, which is widely used for managing healthcare data.
FHIR-Aligned Data Model:
* Supports the representation of clinical data such as medications, conditions, procedures, and encounters in a format compliant with the FHIR standard.
* Aligns Health Cloud's data structure with industry standards, facilitating interoperability with Electronic Health Record (EHR) systems and other healthcare platforms.
Why Not the Other Options?
* B. Clinical R4 Model org preference: This is not a valid preference in Salesforce Health Cloud.
* C. FHIR-Aligned EHR Data Model org preference: While EHR data models align with FHIR, this specific preference does not exist.
* D. Clinical Data Model org preference: This is not specific to the FHIR-aligned framework and may not meet interoperability requirements.
Implementation Steps:
* Navigate to Setup # Health Cloud Settings.
* Enable the FHIR-Aligned Data Model org preference.
* Configure the required objects and fields for the Clinical Data Model.
References:
FHIR-Aligned Data Model Overview
Clinical Data Model in Health Cloud
NEW QUESTION # 113
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