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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Techniques | 20% | - Cost analysis and worth assessment - Function analysis system technique (FAST) - Decision-making and evaluation tools - Creative thinking and idea generation methods |
| Topic 2: Value Methodology Job Plan | 30% | - Presentation and implementation phase - Function analysis phase - Evaluation phase - Creative phase - Development phase - Preparation phase - Information phase |
| Topic 3: Leadership and Facilitation | 15% | - Leading value study teams - Stakeholder management and communication - Workshop facilitation skills |
| Topic 4: Standards, Ethics and Application | 10% | - Application in different industries and sectors - SAVE International standards and guidelines - Professional ethics and responsibilities |
| Topic 5: Value Methodology Principles and Concepts | 25% | - Definition and core concepts of Value - Value index, function and cost relationship - Origins, development and application scope of Value Methodology |
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質問 # 120
Which of the following are typically documented in the "accepted" VM proposal status report?
Choose 3 answers.
正解：C、D、E
解説：
The correct answers are A. Next update, D. Tracking identification number, and E. Performance impacts . In the Implementation Phase, accepted VM proposals must be tracked so that the organization can confirm whether the approved value improvement is actually being carried into execution. The VM Guide explains that implementation status reports formally document and track the status of VM proposals and are used by VM program managers to follow implementation progress. It specifically identifies a tracking identification number as the code used to track the change within the organization, and it also requires discussion of performance impacts , including any deviation from the VM team's original performance assessment. ( pdfcoffee.com ) A next update is also appropriate because implementation status reporting is not a one-time record; it is a continuing control mechanism. The guide identifies "Next update" as the date of the next implementation status update. ( pdfcoffee.com ) Option C is incorrect because the VM study presentation is an input used earlier to resolve proposals, not a documented element of an accepted proposal status report. Option B is administrative and may appear in some organizations, but the essential accepted-proposal tracking content focuses on traceability, implementation follow-up, and validated impacts.
References/topics: Implementation Phase; Implementation Status Reports; Accepted VM Proposals; Tracking Identification Number; Performance Impacts; Next Update.
質問 # 121
Which factors influence the scheduling of the presentation at the end of the VM study workshop?
Choose 2 answers.
正解：C、D
解説：
The correct answers are C and D . The end-of-workshop presentation is part of the Presentation Phase , whose objective is to obtain concurrence and commitment from the designer, project sponsor, and management to proceed with implementation. SAVE's VM Job Plan identifies Presentation Phase activities as presenting an oral report, preparing the written report, and obtaining implementation commitments. ( UW Courses ) Therefore, the level of management involvement directly affects scheduling because the presentation must be arranged when the decision-making body, sponsor, designer, and appropriate managers are available. The standard states that the VM team presents recommendations to the decision-making body and uses interactive discussion to obtain approval or direction for more information. ( UW Courses ) The number of VM proposals developed also affects scheduling because more proposals require more time for explanation, supporting data, benefit analysis, cost/schedule impacts, risks, and implementation requirements. The Development Phase requires each proposed alternative to include technical data, cost and performance data, schedule impact, and implementation planning before presentation. ( UW Courses ) Team size and general participant count may affect logistics, but they are not the primary scheduling drivers for the formal final presentation.
References/topics: Presentation Phase; Development Phase; VM Proposals; Management Commitment; Implementation Planning.
質問 # 122
What is the most appropriate description of the Information Phase?
正解：C
解説：
The most appropriate description of the Information Phase is to gather, organize, review, and transform data collected . In the Value Methodology Job Plan, the Information Phase begins the formal Value Study and is used to complete the data package that was initiated during the Pre-Study/Preparation work. The SAVE Value Methodology Standard identifies the Information Phase under the Value Study and lists its immediate output as completing the data package and modifying the scope when needed. ( UW Courses ) This phase is not merely administrative scheduling or management approval. Its purpose is to ensure the team has a clear factual basis before moving into Function Analysis. The project sponsor or designer may brief the team, the team asks questions based on prior data research, site visits may be completed, improvement targets such as value, cost, performance, and schedule are agreed, and the scope is reviewed based on new information. ( UW Courses ) Option A and B are mainly Pre-Study/Preparation activities. Option D is partially related, but too narrow because the Information Phase supports the entire study, not only Function Analysis.
References/topics: Information Phase; Value Methodology Job Plan; Data Package; Scope Review; Study Targets.
質問 # 123
After reviewing the VM study results, the decision-makers take no action. What strategies could the VM facilitator use to engage the group?
Choose 2 answers.
正解：C、D
解説：
The correct answers are A and D . When decision-makers review VM study results but take no action, the facilitator is dealing with a change-response problem, not simply a technical presentation problem. In VM implementation guidance, this behavior aligns with the early "shock" response to change, where people may mentally shut down because the proposed change feels uncertain, risky, or disruptive. The recommended coping strategy is to create safety, structure, and visible support around the change.
Therefore, discussing allocation of time and resources is appropriate because implementation cannot move forward without clear commitment, staffing, schedule allowance, and management attention. The VM Guide identifies proper allocation of time and resources as a way to provide safety during change. It also states that shock and stress can be reduced by building a support network through a detailed implementation plan . ( pdfcoffee.com ) Option B is incorrect because the guidance emphasizes visible upper management support, not merely lower- level involvement. Option C is incorrect because limiting information increases uncertainty; the recommended approach is to provide broad, clear, and consistent information about the change.
References/topics: Implementation Phase; Change Management Strategies; Implementation Plan; Resource Allocation; Decision-Maker Engagement.
質問 # 124
What does VOC stand for?
正解：D
解説：
VOC stands for Voice of the Customer . In Value Methodology, VOC is primarily associated with the Information Phase , where the VM team gathers, organizes, reviews, and transforms information before moving into Function Analysis. SAVE International's Core Competencies specifically place "Voice of the customer" under Information Phase - Apply methods to transform information , tied to VM Guide Section
5.4.1 . ( )
The purpose of VOC is to capture what customers, users, owners, and stakeholders actually need, value, expect, and consider important. This is critical because VM does not define value only from the designer's, supplier's, or facilitator's perspective. Instead, value must be interpreted through customer-required functions, performance expectations, quality needs, constraints, and acceptance criteria. Option C, "voice of the client," is too narrow because the client may be only one stakeholder, while VOC reflects the broader customer/user value perspective. Options A and D are not recognized VM terms in this context.
References/topics: Information Phase; Voice of the Customer; Transforming Information; Customer Requirements; Value Determination.
質問 # 125
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