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| Section | Weight | Objectives |
|---|---|---|
| Discovery and Scoping | 18% | - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Assess organizational readiness for digital transformation - Define scope and create solution design |
| Solution Design and Business Logic | 28% | - Configure navigation, menus, and site structure - Design Experience Cloud site architecture (themes, templates, branding) - Implement security model (profiles, permission sets, sharing rules) - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Design data access and visibility rules |
| Implementation and Integration | 28% | - Configure email and notification templates - Implement search functionality and content tagging - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure SSO and authentication providers - Integrate external systems via APIs and connected apps |
| Analytics and Monitoring | 13% | - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Implement error handling and logging |
| Change Management and Training | 13% | - Create training materials and end-user guides - Plan and execute change management activities - Develop user adoption strategy and documentation - Define support processes and escalation paths |
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NEW QUESTION # 130
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their childcompanies.
Which functionality will meet the requirement best?
Answer: A
Explanation:
An External Account Hierarchy is a feature that allows you to create a hierarchy of accounts for your partners and grant access to records based on the hierarchy level. You can use an External Account Hierarchy to grant View access to cases created by child companies to their parent company.
NEW QUESTION # 131
Cloud Kicks (CK) is planning to launch a public site. The site will contain a variety of digital content, including static content as well as dynamic content. CK is planning to use Content Delivery Network (CDN).
Which statement is true about using CDN with Experience Cloud?
Answer: B
Explanation:
CDN can help performance by caching public resources, such as images, JavaScript, and CSS files. This can enhance the user experience and reduce the load on CK's server. CDN stands for Content Delivery Network, which is a feature that allows CK to improve the performance of its site by caching static resources on servers that are closer to CK's site visitors.
NEW QUESTION # 132
Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?
Answer: A
Explanation:
To createa public Knowledge base, NTO should select the Help Center template when building its site. The Help Center template is designed for creating self-service communities where users can find answers to common questions, access articles and FAQs, and contactsupport agents if needed. The Help Center template also supports multiple languages, mobile devices, and branding customization.
NEW QUESTION # 133
Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests.
Mow should the Experience Cloud consultant implement this?
Answer: D
Explanation:
This option allows CK to use Google as an external identity provider and enable customers to log in to the site using their Google credentials. CK can also access customers' basic profile data, such as name, email, and picture, by specifying the scopes and attributes in the authentication provider settings. CK can also use the authentication provider to configure single sign-on (SSO) and just-in-time (JIT) provisioning for the site.
NEW QUESTION # 134
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
Answer: C
Explanation:
The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use SharingSets, which are features that allow you to share records based on common account or contact fields.
NEW QUESTION # 135
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