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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Monitor Teams Rooms health
  • 3. Analyze meeting usage reports
  • 4. Use Teams Admin Center for diagnostics
  • 5. Monitor meeting quality
- Monitor and troubleshoot Teams Phone
  • 1. Monitor call quality
  • 2. Troubleshoot call issues
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Monitor SBC health
  • 5. Analyze call analytics
- Manage compliance and security
  • 1. Configure retention policies for calls and meetings
  • 2. Configure information barriers
  • 3. Manage security and compliance for Teams Phone
  • 4. Configure recording policies
  • 5. Configure compliance recording
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Use Teams Admin Center reports
  • 3. Analyze usage reports
  • 4. Generate call quality reports
Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure caller ID policies
  • 2. Configure calling policies
  • 3. Configure call hold music
  • 4. Configure call park policies
  • 5. Configure location-based routing
- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Teams Calling Plans
  • 3. Manage SBC (Session Border Controllers)
  • 4. Configure Operator Connect
  • 5. Configure Direct Routing
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure emergency calling policies
  • 3. Configure call queues and auto attendants
  • 4. Configure Teams Phone policies
  • 5. Plan for Teams Phone deployments
- Plan and configure Teams meetings and conferencing
  • 1. Configure conferencing bridges
  • 2. Plan for Microsoft Teams Rooms
  • 3. Plan for Teams meetings and live events
  • 4. Configure meeting policies
  • 5. Plan for webinars and town halls
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan and configure network settings for media traffic
  • 3. Plan for network topology and connectivity
  • 4. Plan for network bandwidth requirements
  • 5. Implement quality of service (QoS)
Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Configure Teams Rooms accounts
  • 2. Plan for Microsoft Teams Rooms
  • 3. Manage Teams certified devices
  • 4. Manage Teams Rooms devices
  • 5. Configure Teams panels
- Configure and manage webinars and live events
  • 1. Manage live event policies
  • 2. Configure webinar settings
  • 3. Manage attendee engagement features
  • 4. Configure event group roles
- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure meeting templates
  • 3. Configure meeting settings
  • 4. Configure audio conferencing
  • 5. Manage meeting policies

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q204-Q209):

NEW QUESTION # 204
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 205
You need to troubleshoot the issues reported by the New York and London office users.
What should you use for each office? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 206
Drag and Drop Question
You have a Microsoft 365 E5 subscription that uses Microsoft Teams Phone.
You plan to deploy a new toll-free number for Teams meetings.
You need to ensure that Microsoft Outlook meeting invitations display the toll-free number at the top of the invitation and at the top of a list of five toll numbers.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
Step 1: Enable Communication Credits
You have to first set up Communications Credits before you can get toll-free numbers. [Step 1] Step 2: Request a toll-free service number Service phone numbers for Calling Plans In addition to getting phone numbers for your users, you can get toll or toll-free phone numbers for services such as Audio Conferencing (for conference bridges), Auto Attendants, and Call Queues (also called service numbers). Service phone numbers have a higher concurrent calling capacity than user or subscriber phone numbers. For example, a service number can handle hundreds of calls simultaneously, whereas a user's phone number can only handle a few calls simultaneously.
Step 3: Assign the toll-free service number to a conference bridge: Set the phone numbers included on invites in Microsoft Teams
Audio Conferencing in Microsoft 365 and Office 365 enables users in your organization to create Microsoft Teams meetings, and then allow users to dial in to those meetings using a phone number.
A conferencing bridge gives you a set of dial-in phone numbers for your organization. All of them can be used to join the meetings that a meeting organizer creates, but you can select which ones are included on their meeting invites.
In addition to the meeting organizer's included phone numbers, each meeting invite also has a link at the bottom to access the full list of all available dial-in numbers.
Step 4: Create and assign an Audio Conferencing policy
Initial assignment of phone numbers that are included in the meeting invites for users The phone numbers included in the meeting invites of users enabled for Audio Conferencing are defined in the -TeamsAudioConferencingPolicy that is assigned to users. When a user is assigned -TeamsAudioConferencingPolicy, all toll and toll-free phone numbers added in the policy are included in meeting invites for these users. If a user is assigned a - TeamsAudioConferencingPolicy without any toll or toll-free numbers specified, their meeting invites display default conferencing numbers set in their individual settings.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/getting-service-phone-numbers
https://learn.microsoft.com/en-us/microsoftteams/set-the-phone-numbers-included-on-invites-in-teams


NEW QUESTION # 207
Hotspot Question
You use Microsoft Teams live events.
You configure a live events policy as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://learn.microsoft.com/en-us/MicrosoftTeams/teams-live-events/set-up-for-teams-live-events


NEW QUESTION # 208
You create a network region named Region1 in Microsoft Teams.
You are adding a network site to Region1. The site has a 1.5-Mb connection.
You need to ensure that all users at the site have a good voice experience.
What should you do?

Answer: A

Explanation:
Only voice required. Can disable Video.
For this question these are the correct answers:
* Create and assign a Teams Network Roaming Policy that has Video Conferencing disabled.
* Create and assign a Teams Network Roaming Policy that has IP video disabled.
For this question these are the incorrect answers:
* Assign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbs.
* Assign the Region1 users a meeting policy that has Broadcast production with NDI and SDI hardware disabled.
* Assign the Region1 users a meeting policy that has IP video disabled.
* Create and assign a Teams Network Roaming Policy that has a media bit rate of 500 Kbs.
* Run the Microsoft 365 network connectivity test tool.
* Set Insert Quality of Service (QoS) markers for real-time media traffic to On.
* Tag all traffic with a DSCP value of 46.
Reference:
https://docs.microsoft.com/en-gb/powershell/module/skype/new-csteamsnetworkroamingpolicy


NEW QUESTION # 209
......

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