Salesforce Plat-UX-102 Valid Test Syllabus - Test Plat-UX-102 Discount Voucher

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Leveraging Adjacent Roles/Skills19%- Knowledge and Skill Infusions
  • 1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision
Topic 2: Discovery32%- Research Methods
  • 1. Synthesize research findings to inform strategy
  • 2. Identify appropriate research methods for the scenario
- Value of Strategy Design
  • 1. Determine the appropriate design methods and tools to use based on the scenario
  • 2. Explain the value of strategy design within the Salesforce ecosystem
  • 3. Given a scenario, identify the relevant discovery research activities
- Ethics and Values
  • 1. Given a scenario, advocate for ethics and values on behalf of both users and the organization
Topic 3: Design30%- Vision and Roadmap
  • 1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration
- Collaboration
  • 1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration
- Business and Technical Capabilities
  • 1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution

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Salesforce Certified Platform Strategy Designer Sample Questions (Q131-Q136):

NEW QUESTION # 131
A strategy designer is planning a remote workshop with a team from their partner company using a new digital collaboration tool. Many employees at the partner company have much less experience with technology.
Which activity should ensure the workshop is accessible to all participants?

Answer: A

Explanation:
Providing early access to digital collaboration tools and ensuring all participants are comfortable using them before the workshop starts can enhance accessibility and participation. This preparation helps level the playing field, especially for those less experienced with technology, ensuring a productive and inclusive session.


NEW QUESTION # 132
A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.
What is the reason the statement should sav "How might we" instead of "How will we"?

Answer: B

Explanation:
The How Might We format for challenge framing uses the word "might" instead of "will" because it implies a sense of possibility and curiosity, rather than certainty or obligation. It allows the team to explore solutions without committing to one right away, which encourages creativity and experimentation. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/frame-challenges-with-how-might-we-statements


NEW QUESTION # 133
A Strategy Designer at Cloud Kicks presents narrative to drive stakeholder alignment for a new product vision.
In addition to the narrative, what should the designer provide to create alignment?

Answer: C

Explanation:
In addition to the narrative, the designer should provide the strategic case including a breakdown of features and why they meet audience needs to create alignment. The strategic case is a way to explain how the new product vision aligns with the company's mission, values, goals, and capabilities. It also shows how the product features address user needs, pain points, motivations, and behaviors. This can help persuade internal stakeholders to support the new product vision by demonstrating its value proposition and relevance. Incentives may motivate stakeholders temporarily but they do not create lasting alignment or commitment. A roadmap may show how the new product vision will be implemented but it does not justify why it should be pursued.


NEW QUESTION # 134
A strategy designer is working on an app for the financial industry and gets the sense that stakeholders don't share a common understanding of customer pain points.
What should the strategy designer create to align stakeholders on the most important customer issues'?

Answer: B

Explanation:
A journey map is a tool that the strategy designer should create to align stakeholders on the most important customer issues. A journey map is a visual representation of the customer's experience with a product or service, from their perspective. It helps identify the customer's needs, goals, pain points, emotions, and touchpoints across different stages of their journey. It also helps prioritize and address the most critical customer problems or opportunities for improvement. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-a-journey-mapping-session


NEW QUESTION # 135
A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What should they do to learn about the unique expectations of the company's customers?

Answer: B

Explanation:
Interviewing 8-10 customers about how banking fits into their lives and their ideal relationship with their bank is the best way to learn about the unique expectations of the company's customers. This method provides qualitative and contextual insights into the customers' needs, goals, pain points, and emotions. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-customer-interviews


NEW QUESTION # 136
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