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BCS PC-BA-FBA-20 Exam Syllabus Topics:

SectionWeightObjectives
Establishing the Requirements10%- Requirements engineering
  • 1. Requirements elicitation
  • 2. Requirements prioritisation
  • 3. Requirements classification
What is Business Analysis5%- Business analysis concepts
  • 1. Business change and improvement
  • 2. Origins and development of business analysis
  • 3. Role and responsibilities of a business analyst
Defining the Solution7.5%- Solution definition
  • 1. Feasibility assessment
  • 2. Solution scope
  • 3. Business options
The Competencies of a Business Analyst2.5%- Business analyst competencies
  • 1. Personal qualities
  • 2. Business knowledge
  • 3. Professional techniques
Analysing and Managing Stakeholders10%- Stakeholder analysis
  • 1. Stakeholder categorisation
  • 2. Stakeholder identification
  • 3. Stakeholder management strategies
Improving Business Services and Processes12.5%- Business process improvement
  • 1. Gap analysis
  • 2. Process modelling
  • 3. Business process redesign
Delivering the Business Solution5%- Business solution implementation
  • 1. Solution deployment
  • 2. Post-implementation review
  • 3. Benefits realisation
The Business Analysis Service Framework2.5%- Framework concepts
  • 1. Business analysis process model
  • 2. Business change lifecycle
Delivering the Requirements5%- Requirements delivery
  • 1. Iteration planning
  • 2. Agile delivery support
  • 3. Requirements readiness
Investigating the Business Situation12.5%- Investigation techniques
  • 1. Interviews
  • 2. Observation
  • 3. Workshops
  • 4. Scenarios and prototyping
Making the Business Case5%- Business case development
  • 1. Risk assessment
  • 2. Investment appraisal
  • 3. Cost-benefit analysis
Validating and Managing Requirements5%- Requirements management
  • 1. Change control
  • 2. Requirements traceability
  • 3. Requirements validation
Documenting and Modelling Requirements10%- Requirements documentation
  • 1. Use case modelling
  • 2. Data modelling
  • 3. Process modelling
The Strategic Context for Business Analysis7.5%- Strategy analysis
  • 1. Porter's Five Forces
  • 2. PESTLE analysis
  • 3. MOST analysis
  • 4. SWOT analysis

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BCS Foundation Certificate in Business Analysis V4.1 認定 PC-BA-FBA-20 試験問題 (Q14-Q19):

質問 # 14
In requirements management, what is change control?

正解:B

解説:
Change control is a critical aspect of requirements management in business analysis. It ensures that changes to requirements are systematically evaluated, approved, and implemented without negatively impacting the project.
Key Considerations:
* Change Control Definition: Change control is a formal process used to manage modifications to requirements, ensuring that changes are necessary, feasible, and aligned with project goals.
* Version Numbering: While version numbering is part of documentation management, it is not the primary purpose of change control.
* Preventing Changes: Change control does not prevent changes but ensures they are managed appropriately.
* Tracing Requirements: Tracing requirements involves tracking their origin and impact, which is separate from managing changes.
Evaluation of Each Option:
* A. A process to control version numbering: Version numbering is a documentation practice, not the purpose of change control. Conclusion: This is not correct .
* B. A process to manage changes to requirements: This accurately describes change control as a structured approach to handling modifications to requirements. Conclusion: This is correct .
* C. A process to ensure that changes cannot be made: Change control does not block changes but ensures they are managed effectively. Conclusion: This is not correct .
* D. A process to trace requirements: Tracing requirements is a related but distinct activity focused on linking requirements to their source and impact. Conclusion: This is not correct .


質問 # 15
Halliday Holdings is embarking on a programme to improve its customer experience On joining the programme. Natasha wants to gain an understanding of how its current brand is perceived Which would be the BEST source of information for Natasha?

正解:C

解説:
To determine the best source of information for Natasha to understand how Halliday Holdings ' brand is perceived, we need to evaluate the options based on their relevance and objectivity.
Evaluation of Each Option:
* A. Independent industry websites: Independent industry websites often provide unbiased insights into how a company ' s brand is perceived by customers, competitors, and the market. These sources aggregate reviews, ratings, and expert opinions, making them a valuable resource for understanding external perceptions. Conclusion: This is the best source .
* B. The company website: The company website reflects the organization ' s internal perspective and branding efforts. While useful for understanding how the company presents itself, it does not provide an external view of brand perception. Conclusion: This is not the best source .
* C. The company ' s organizational structure: The organizational structure provides insights into the company ' s internal hierarchy and operations but does not relate to external brand perception.
Conclusion: This is not relevant .
* D. The company ' s complaints procedures: Complaints procedures reflect internal processes for handling customer issues but do not provide a comprehensive view of overall brand perception.
Conclusion: This is not the best source .


質問 # 16
If a process has been well designed, which of the following issues could still cause a problem and prevent achievement of objectives?

正解:D

解説:
A process that is "well designed" (optimally structured, free from unnecessary steps) implies that issues like Redundancy (B), Lack of standardisation (C), and Duplication (D) have been eliminated or minimised through effective process design (i.e., making it lean and efficient). However, even a perfectly designed process will fail to achieve its objectives if the necessary resources are not available to execute it. Insufficient resources (such as people, funding, equipment, or time) represent a constraint on the execution, leading to bottlenecks, delays, and a failure to meet performance targets, regardless of the quality of the process design itself. This is often an implementation or operational management issue, not a design flaw.
(Reference: BCS Business Analysis Practice - Process Improvement)


質問 # 17
In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?

正解:D


質問 # 18
Which of the following requirement categories would be found in a requirements catalogue?
a) Functional.
b) Non-functional.
c) General
d) Technical

正解:A

解説:
A Requirements Catalogue (or Requirements Specification) serves as the central repository for all documented requirements for a solution. BCS guidance categorises requirements hierarchically. At the highest level are the Business Requirements (often called General Requirements (c) and Technical Requirements (d)). These constrain the lower-level Solution Requirements, which consist of Functional Requirements (a) (what the system must do) and Non-functional Requirements (b) (quality attributes like performance, security, and usability). Since the catalogue aims to provide a complete picture of the business need and the proposed solution's capabilities, it must contain all four categories: Functional, Non-functional, General (Business), and Technical requirements.
(Reference: BCS Requirements Engineering - Requirements Categorisation and Documentation)


質問 # 19
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