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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cloud Management, Suite and Devices Administration	20%	- Monitoring and troubleshooting 1. Call routing, meetings, messages issues 2. Endpoint and service health monitoring - Control Hub administration 1. User, organization, site management 2. Domain setup, security settings, integrations
Topic 2: APIs and Programmability	10%	- Webex APIs 1. Events and integration APIs 2. Messaging, Meeting, Calling, People APIs - Development tools and portals 1. Device macros and automation 2. App Hub, Developer Portal, Room OS Portal
Topic 3: Security	10%	- Security architecture and services 1. Identity, key management, compliance 2. Encryption, authentication, access control - Security configuration 1. Endpoint, meeting, administration security 2. Trunk and media security policies
Topic 4: Collaboration Cloud Technologies	25%	- Key concepts and architecture 1. NAT, ICE, TURN, STUN 2. Expressway media traversal and protocol interworking 3. Licensing and backup/restore procedures - Expressway configuration and integration 1. Network, certificates, clustering, QoS setup 2. Dial plan, B2B communication, MRA implementation
Topic 5: Hybrid and Migration to the Cloud	10%	- Hybrid services implementation 1. Cloud Connected UC and migration tools 2. Calendar, directory, message connectors - Deployment models and integration 1. On-premises to cloud migration 2. Video Mesh, hybrid data security
Topic 6: Suite and Device Configuration	25%	- Webex Meetings and Messaging setup 1. Deployment models and feature configuration 2. Endpoint registration and provisioning - Webex Calling configuration 1. Trunks, route groups, translation patterns 2. Locations, numbers, dial plans, permissions

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q120-Q125):

NEW QUESTION # 120
Which Webex security measure prevents users of an organization from being created in another organization?

A. domain add
B. domain verification
C. domain release
D. domain claim

Answer: D

Explanation:
Domain claim ensures that users with email addresses from a specific domain can only belong to the organization that owns (claims) the domain in Webex. This prevents those users from being created in or moved to another Webex organization, thereby enforcing identity and security boundaries.

NEW QUESTION # 121
Refer to the exhibit.

When configuring a search rule that routes calls to a zone, what occurs when 13358 is dialed?

A. 13358 is replaced by 135 and remains in the same zone.
B. 13358 is replaced by 135, and then is sent to the traversal zone.
C. 13358 is sent directly to the traversal zone.
D. 13358 is replaced by 135, and then is sent to the local zone.

Answer: B

NEW QUESTION # 122
An organization is moving from on-premises Active Directory to Azure Active Directory. The Webex Control Hub administrator must configure directory synchronization so that user accounts in Azure AD are synchronized automatically into Webex. Which action must the administrator take in Webex Control Hub so that user attributes such as display name and UPN map correctly to Webex accounts?

A. Deploy Cisco Directory Connector on a Windows server and connect to Azure AD using LDAPS.
B. Enable SSO with Azure AD because this automatically synchronizes users to Webex.
C. Export all Azure AD users into CSV and bulk import them into Control Hub periodically.
D. Configure Azure AD SCIM provisioning directly to Webex Control Hub.

Answer: D

Explanation:
Azure AD SCIM provisioning synchronizes users and mapped attributes from Azure AD into Webex Control Hub automatically. This allows attributes such as display name and UPN to map correctly to Webex user accounts during directory synchronization.

NEW QUESTION # 123
During the deployment of a Cisco Webex Video Mesh, where do on-premises SIP endpoints send signaling?

A. to the switching services
B. to the call control environment (Unified CM or Expressway)
C. to the cloud
D. On-premises endpoints cannot participate in Cisco Webex Video Mesh

Answer: B

Explanation:
On-premises SIP endpoints send signaling to the call control environment (Unified CM or Expressway), which then sends it to the Video Mesh node. Media is sent to the transcoding service.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/videomesh/cmgt_ b_webex-video-mesh-deployment-guide/cmgt_b_hybrid-media-deployment- guide_chapter_010.html

NEW QUESTION # 124
What is a requirement when configuring the Cisco Webex Hybrid Message account for accessing the API of the Cisco UCM IM and Presence Service?

A. Use an application user not the main administrator account with the "Standard AXL API Access" role
B. Use an application user with only the "Standard CTI Allow Control of All Devices" role
C. Add a new end-user with the "Standard AXL API Access" role
D. Use the main administrator account if it includes the "Standard AXL API Access" role

Answer: A

NEW QUESTION # 125
......

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