AP-214 Training Questions, Latest AP-214 Exam Format

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Salesforce AP-214 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Automation and Journey Builder10%- Configure wait and engagement activities
- Design complex multi-step journeys
- Implement decision split logic
Topic 2: Email Marketing Advanced Concepts25%- Implement advanced segmentation strategies
- Design A/B and multivariate test strategies
- Optimize email deliverability
- Configure dynamic content and personalization
Topic 3: Analytics and Reporting15%- Interpret attribution models
- Analyze cross channel performance metrics
- Build custom reports and dashboards
Topic 4: Advertising and Social Integration15%- Leverage Social Studio capabilities
- Configure Advertising Studio integrations
- Implement audience synchronization
Topic 5: Mobile Messaging (SMS and Push)20%- Design mobile customer journeys
- Implement mobile opt-in management
- Configure SMS and push notification campaigns
- Apply compliance and regulatory requirements
Topic 6: Cross Channel Strategy and Planning15%- Design customer journey touchpoints
- Identify target audiences across channels
- Define cross channel campaign strategy aligned with business objectives

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Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional Sample Questions (Q77-Q82):

NEW QUESTION # 77
Where would you add a topic profile

Answer: D

Explanation:
* Understanding Topic Profiles:
* Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
* Admin Settings as the Central Hub:
* Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
* Detailed Steps:
* Access Admin Settings:In Social Studio, you'll click on your profile avatar in the top right corner and then select "Admin".
* Topic Profiles Section:Within the Admin panel, you'll find a dedicated section for "Topic Profiles."
* Create/Edit Topic Profiles:This is where you can create new topic profiles or edit existing ones.
You'll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
* Why Other Options Are Incorrect:
* A. Social Studio Automate:Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It's not where you create the foundation of social listening (topic profiles).
* C. Workspace Settings:Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don't create them there.
* D. Social Studio Engage:Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don't create topic profiles in Engage.
In Summary:


NEW QUESTION # 78
A deployment specialist sends an Inbox message to your customer audience "Loyalty Program". The next week, they send a message to the same audience using the Replace Inbox feature, but now that audience has some members that no longer exist. What is the expected outcome?

Answer: C


NEW QUESTION # 79
Where are Topic Profiles configured for use in Command Center?

Answer: D


NEW QUESTION # 80
Globex Supermarkets are setting up Beacons in their stores, and set up one beacon in the produce section, and another in the deli section. Why should they lower the Transmit Power setting on the beacons?

Answer: B


NEW QUESTION # 81
What will you to send a real time email to a customer with a dynamic buy link when available stock goes below 50? Select 2.

Answer: A,B


NEW QUESTION # 82
......

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