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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 2: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 3: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 4: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 5: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 6: Testing | 11% | - Validate and test designs
|
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NEW QUESTION # 11
A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
Answer: D
Explanation:
The UI configuration that should be used to further individualize each featured topic is toselect and upload images that represent each featured topic. This option allows the UX Designer to customize the appearance of the Featured Topic component and make it more visually appealing and engaging for the users. The images can help to convey the meaning and relevance of each topic and attract the users' attention. The images can also create a consistent and branded look for the Experience Cloud site.
1: Featured Topic Component
2: Customize the Featured Topic Component
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1]https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5
NEW QUESTION # 12
Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
Answer: B
Explanation:
The Salesforce Lightning Design System (SLDS) provides component blueprints that will ensure consistency for Cloud Kicks' functional components. Component blueprints are ready-to-use HTML and CSS UI elements that provide the foundation for Salesforce experience development. They follow the design guidelines, accessibility standards, and best practices of Lightning Experience. They also include variants, states, and modifiers to handle different use cases and scenarios. By using component blueprints, Cloud Kicks can create functional components that are consistent with the look and feel of Lightning Experience without writing custom code or CSS.Reference:
Component Blueprints
Introduction to the Salesforce Lightning Design System
NEW QUESTION # 13
Cloud Kicks has requested feature enhancements as a result of user acceptance testing. In which way could the changes be effectively analyzed and implemented?
Answer: A
Explanation:
The uploaded UX Designer study guide identifies C. Determine the change in scope and impact of each enhancement request as the correct answer.
User acceptance testing has produced enhancement requests, but the next step should not be to implement them immediately. The study guide first requires the team to evaluate how each requested change affects the existing solution.
Assessing scope and impact allows the team to understand whether an enhancement is minor or substantial, what parts of the solution it could affect, and how it may change the originally planned work.
Option A moves directly into prioritization. Prioritization can be useful, but the guide's answer indicates that the requests first need to be understood in terms of their impact and scope before deciding how to implement them.
Option B suggests developing all requests in a sandbox. That assumes all requests should proceed to development, which is premature before their implications have been analyzed.
The testing principle represented here is controlled response to feedback. UAT findings may reveal valid improvements, but each change should be assessed systematically before implementation so that the team understands what the enhancement means for the overall solution.
Study Guide reference/topics: User Acceptance Testing, enhancement requests, scope analysis, impact analysis, Testing.
NEW QUESTION # 14
It is recommended to carefully consider which demographic data and for what purpose is fed into an AI model. Which reason explains this?
Answer: A
Explanation:
The correct answer is A. To avoid societal bias. The uploaded study guide directly identifies societal bias as the concern when demographic data is selected for AI-model use. Demographic information can contain or reflect historical social inequalities. When characteristics such as age, gender, location, ethnicity, socioeconomic indicators, or related proxies are included in a model without careful justification, the model may learn patterns that reproduce existing disparities rather than simply represent neutral relationships. The UX and responsible-design implication is that teams must question both what data is being collected and why the model needs it. Data should not be introduced simply because it is available. Instead, each attribute should have a legitimate purpose that supports the intended user or business outcome without unnecessarily increasing the risk of discriminatory behavior. Option B refers to confirmation bias, which concerns a tendency to favor evidence that supports existing beliefs. While that can affect research and decision-making, it is not the specific data-governance risk described here. Option C, interaction bias, relates more to patterns arising from how people interact with a system rather than demographic information itself. The study-guide principle is therefore that responsible AI design requires deliberate demographic-data selection to reduce the propagation of societal bias into automated decisions.
Study Guide reference/topics: Responsible AI, demographic data, societal bias, responsible design, Human- Centered Design.
NEW QUESTION # 15
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfil a specific business requirement. Which best practice should be considered?
Answer: C
Explanation:
The correct answer is B. Exhaust the list of available base Lightning components in the Component Library.
This is the best practice explicitly selected in the uploaded study guide.
The scenario begins with a proposed custom Lightning component, but the guide indicates that customization should not be the first assumption. Before developing something new, the designer and implementation team should first determine whether an existing base Lightning component already satisfies the requirement.
This approach promotes consistency with the standard Salesforce user experience and avoids unnecessary duplication. Existing components already embody Salesforce interaction and presentation conventions, making them the logical starting point for a Lightning-based solution.
Option A immediately moves toward custom HTML and separately linked styling resources. That bypasses the study guide's preferred sequence of first checking whether established Salesforce functionality already exists.
Option C is too absolute. SLDS blueprints are useful resources for component construction, but the guide does not recommend choosing blueprint markup over existing base Lightning components in every case.
The principle being tested is reuse before customization. Custom development should be justified by a genuine gap in standard functionality, not merely by the existence of a specialized business requirement.
Study Guide reference/topics: Base Lightning Components, Component Library, custom components, SLDS, reuse before customization.
NEW QUESTION # 16
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