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NEW QUESTION # 73
A large public library established an EMS in accordance with ISO 14001 requirements, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three (plastic and paper were disposed of together). The deadline is in six months. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to this objective?
Answer: A,B,C,D,G,H
Explanation:
In accordance with ISO 14001:2015 Clause 6.2.1 (Environmental objectives) and Clause 6.2.2 (Planning actions to achieve environmental objectives), the standard sets explicit criteria for establishing objectives and determining how to achieve them.
To audit compliance against Clause 6.2 in this scenario, an auditor must evaluate six key criteria explicitly required by the standard:
* What resources did you need? (Option B / Clause 6.2.2 b): Determines whether necessary resources (e.g., bins, signage, contractor services) were allocated.
* Did you communicate it to relevant personnel? (Option D / Clause 6.2.1 f & Clause 7.4): Evaluates if objectives were effectively communicated across relevant functions and levels.
* Is it consistent with the environmental policy? (Option E / Clause 6.2.1 a): Verifies alignment with top management commitments to pollution prevention and compliance.
* Did you keep any documented information? (Option F / Clause 6.2.1): Confirms the mandatory requirement to maintain documented information on environmental objectives.
* How is it being monitored? (Option I / Clause 6.2.1 e & Clause 6.2.2 e): Audits how progress is evaluated, including indicators and integration into business processes.
* Is it measurable? (Option J / Clause 6.2.1 b): Checks whether the objective is measurable (if practicable) or capable of performance evaluation.
Questions regarding formal Director approval, specific manager designation, hypothetical deadline failure consequences, or update schedules are administrative considerations not directly dictated as core clause requirements.
References: ISO 14001:2015 Clause 6.2.1 (Environmental objectives), Clause 6.2.2 (Planning actions to achieve environmental objectives), Annex A.6.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Auditing Environmental Objectives).
NEW QUESTION # 74
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is informed that they have secured their largest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
During the audit, a team member found that several complaints had been made to the organisation regarding their installation operators being seen to dispose of excess paint into the site drains, which breached legal requirements. The EMS Manager blames the contractors they had to take on because of the big contract. The auditor raises a nonconformance against clause 8.1 of ISO 14001.
Which one of the following statements would support this finding?
Answer: A
Explanation:
The correct answer is A .
This finding relates to ISO 14001:2015 Clause 8.1 - Operational planning and control . Clause 8.1 requires the organisation to control or influence outsourced processes and to communicate relevant environmental requirements to external providers, including contractors.
In this case, the installation work was subcontracted, but the environmental impact still occurred as part of the organisation's activities and contracted work. The disposal of excess paint into site drains created a legal breach and showed that the organisation had not effectively controlled or influenced the outsourced installation activity.
A is correct because a contract is a key way to communicate operational controls and environmental requirements to a subcontractor. If the installation contract did not require the subcontractor to comply with the organisation's EMS policy or environmental requirements, this supports a nonconformity against Clause
8.1 .
The other options are linked to different ISO 14001 clauses:
B relates more closely to Clause 7.3 - Awareness .
C relates more closely to Clause 7.1 - Resources .
D relates more closely to Clause 7.2 - Competence .
Therefore, the statement that best supports a nonconformity against ISO 14001 Clause 8.1 is A .
NEW QUESTION # 75
ABC is a large lubricant oils manufacturer located in country A. Due to tax exemption and other economic issues, they decided to move the whole plant to a neighbouring country B. They moved every single piece of the plant (equipment, systems); the new plant has the same layout, the same dimensions, the same suppliers of raw materials and the same customers. Even more, most personnel accepted to move to country B.
They operate a third-party certified EMS; the certificate was transferred to the new plant after a half-day audit from the certification body. You are auditing ABC's EMS in the new location, representing ABC's largest customer. When interviewing the Environmental Manager (EM), you ask:
You: Can I see the plan you developed to keep under control the impact of the EMS due to the change of site?
EM: We listed all elements and processes of the EMS that might need to be changed and selected those that we considered needed a careful review and probably a revision.
Below you will find that list; select six that you consider will need to be revised.
Answer: B,D,E,F,H,K
NEW QUESTION # 76
Mobile Shine Co. is an organisation that provides mobile car cleaning services at customers ' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan for a surveillance audit from the certification body includes the continual improvement, and the auditor requests the most recent minutes from the management review meeting.
Which six statements would represent output audit evidence for the management review?
Answer: A,B,C,D,G,J
Explanation:
In accordance with ISO 14001:2015 Clause 9.3 (Management Review), management review outputs must include decisions and actions related to continual improvement opportunities, needed changes to the environmental management system, implications for the strategic direction of the organization, and resource allocations.
The six selected options represent direct outcomes, actions, and decisions resulting from top management evaluation during a management review:
* Decisions related to continual improvement opportunities (Option A): Mandated management review output under Clause 9.3.
* Changes in the EMS documentation (Option B): Decisions regarding system updates and documentation modifications under Clause 9.3.
* Plan to prioritise environmental improvement as a business strategy (Option E): Direct alignment of EMS direction with top management strategic business planning.
* Allocation of a bigger budget for the EMS department (Option H): Decision on needed resources to support management system effectiveness.
* Procurement of new spill kits for operators (Option I): Specific operational action item and resource provision decided by leadership.
* Updated environmental signs in the production facility (Option J): Action item determined by top management to address operational controls and awareness.
Conversely, Option C (Report of performance of EMS objectives), Option D (Changes to significant aspects), Option F (Minutes of previous reviews), and Option G (Staff feedback) represent inputs to the management review process rather than decisions/outputs resulting from it.
References: ISO 14001:2015 Clause 9.3 (Management Review - Inputs and Outputs), Annex A.9.3, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Evaluating Management Review Records).
NEW QUESTION # 77
Auditors need to communicate effectively with auditees. Therefore, their personal behaviour is a key characteristic in ensuring a successful audit.
Below is a list of these characteristics and a brief related description. Match the characteristics to the descriptions.
Answer:
Explanation:
Explanation:
1-C, 2-B, 3-A, 4-D
The correct matching is:
1. Fair, truthful, sincere, honest, discreet # C. Ethical
An auditor must act with integrity and honesty. Being fair, truthful, sincere, honest, and discreet reflects ethical behaviour, which is essential because auditors handle sensitive information and must maintain trust.
2. Willing to learn from situations # B. Open to improvement
An auditor should be willing to improve their own audit approach, learn from experience, and adjust based on new situations. This supports continual improvement in audit competence.
3. Tactful in dealing with individuals # A. Diplomatic
Being diplomatic means handling people respectfully and tactfully, especially when discussing sensitive issues, audit findings, or possible nonconformities.
4. Aware of and able to understand situations # D. Perceptive
A perceptive auditor notices and understands situations, behaviours, risks, and evidence during the audit. This helps the auditor identify relevant issues and evaluate audit evidence effectively.
So, the final matched answer is:
Fair, truthful, sincere, honest, discreet - Ethical
Willing to learn from situations - Open to improvement
Tactful in dealing with individuals - Diplomatic
Aware of and able to understand situations - Perceptive
NEW QUESTION # 78
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