Salesforce Slack-Con-201 Prüfungsfrage, Slack-Con-201 PDF Demo

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Discovery	20%	- Gather requirements 1. Understand business goals and collaboration needs 2. Identify current workflows and pain points - Stakeholder analysis 1. Identify key stakeholders and decision-makers 2. Conduct discovery workshops
Topic 2: Security	18%	- Authentication and access 1. Domain verification and auto-provisioning 2. Single Sign-On (SSO) configuration - Slack security and compliance 1. Enterprise Key Management (EKM) 2. Retention policies and export 3. Data Loss Prevention (DLP)
Topic 3: Governance and Administration	20%	- Governance framework 1. Acceptable use policies 2. Data governance and compliance 3. Channel management policies - Workspace administration 1. Workspace settings and policies 2. Guest access management 3. Roles and permissions
Topic 4: Migration and Change Management	5%	- Adoption and enablement 1. Best practices for Slack adoption 2. Training and change management plans - Migration planning 1. Data migration strategies 2. Transition from other platforms
Topic 5: Channel Strategy	25%	- Channel architecture design 1. Channel segments and cross-org channels 2. Channel naming conventions and organization 3. Public vs. private channel strategy - User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies
Topic 6: Workflows and Integrations	12%	- Integrations and apps 1. Third-party integrations 2. App management and distribution - Workflow Builder 1. Custom workflow templates 2. Automate routine processes

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Salesforce Certified Slack Consultant Slack-Con-201 Prüfungsfragen mit Lösungen (Q94-Q99):

94. Frage
Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A. Create a workflow where employees can engage by submitting questions.
B. Restrict posting permissions to include only the session moderators.
C. Leave posting permissions open to encourage engagement.
D. Ask employees to respond to messages with emoji reactions.
E. Encourage employees to delete answered questions to keep the channel organized.

Antwort: A,B

Begründung:
The correct answers are C and E . An AMA channel needs two things at the same time: participation and structure. A workflow for question submission gives employees an easy, consistent way to participate without flooding the channel with scattered posts. It can capture questions in a standard format and route them to moderators for review, sequencing, or grouping. Restricting posting permissions to session moderators keeps the channel clean and prevents uncontrolled side discussions, duplicate questions, or fragmented threads.
Together, these practices preserve engagement while maintaining order. Option A can be useful for lightweight feedback, but emoji reactions do not provide a structured way to ask questions. Option B is wrong because deleting answered questions destroys useful context and reduces transparency. Option D encourages participation but sacrifices organization; open posting permissions are exactly what can make a large AMA channel noisy and hard to follow. The strongest design separates question intake from moderated publishing.
Reference topic: Learning and Enablement - AMA channel design, Workflow Builder, moderated engagement, posting permissions, and organized launch communications.

95. Frage
In a small startup, how should the Slack learning curriculum be executed to cater to a team that is rapidly growing and constantly adapting?

A. Use only written guides and manuals for training, avoiding interactive or practical learning sessions
B. Initiate with basic Slack functionality training and progressively introduce more advanced features, complemented by regular Q&A sessions and hands-on workshops
C. Rely on external consultants to provide all Slack training, without involving internal team leads or managers
D. Offer only advanced training sessions right from the start, as the team is expected to be tech- savvy

Antwort: B

Begründung:
For a small, rapidly growing startup, starting with basic functionality training and gradually introducing advanced features is effective. This approach accommodates new team members and allows for growth in Slack proficiency. Regular Q&A sessions and hands-on workshops ensure practical application and address specific queries, aiding in a deeper understanding of Slack as the team evolves.

96. Frage
In preparing for a Slack migration, you are tasked with user clean-up in the current communication system. What is the most effective first step?

A. Upgrade all user accounts to premium before migrating them to Slack
B. Ask all employees to self-identify if they are active or inactive users
C. Immediately migrate all user accounts, including inactive ones, to Slack
D. Identify and remove inactive user accounts that have not been used for an extended period

Antwort: D

Begründung:
The most effective first step in user clean-up is to identify and remove inactive accounts. This process streamlines the migration by ensuring that only relevant and active user data is transferred to Slack, making the migration more efficient and reducing clutter in the new system.

97. Frage
After completing discovery sessions with a client, what is a key factor to consider in the initial grid design recommendation for Slack?

A. The scalability of the grid design to accommodate the client's future growth and evolving needs
B. The preferred color schemes and branding elements the client wishes to incorporate into Slack
C. The exclusive use of public channels to promote transparency within the organization
D. Implementing the maximum number of integrations available in Slack from the outset

Antwort: A

Begründung:
A key factor in initial grid design recommendations is the scalability of the design. It is important to ensure that the grid can accommodate the client's future growth and evolving needs. This approach allows the Slack environment to adapt and expand alongside the organization, ensuring its long-term effectiveness and utility.

98. Frage
Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

A. New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
B. New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
C. New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
D. New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

Antwort: B

Begründung:
The correct answer is an automated welcome bot message that prompts the new employee to complete an introduction workflow, which is then automatically shared with the team. The client wants a warm onboarding experience where employees share fun and useful information with coworkers, and the key word is automated . Option A satisfies both requirements: it initiates the experience through Slack automatically and uses a workflow to collect and distribute the introduction consistently. Option B relies on managers to prompt the employee, which introduces inconsistency and is not fully automated. Option C depends on a manual manager message and asks the employee to post in a company-wide welcome channel, which may be too broad and less targeted than sharing with the employee's team. Option D provides a private welcome but fails to include the employee-sharing component the client requested. Workflow-based onboarding is stronger because it standardizes the experience, reduces manager workload, and makes the new hire's introduction visible in the right collaboration context.
Reference topic: Learning and Enablement - onboarding workflows, automated welcome experiences, Workflow Builder use cases, new-hire enablement, and launch adoption.

99. Frage
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