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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
APIs for Managing Your Slack12%- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Monitor workspace events with the Audit Logs API.
Design for Security19%- Request the appropriate tokens for your app's use case.
- Identify the steps you could take to make your app communicate securely in Slack.
- Implement the OAuth installation flow.
- Design for security.
- Request the appropriate scopes for your app's use case.
- Store and retrieve data and tokens safely.
Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
Design for Scale9%- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Tools5%- Recommend when to use sample code and external resources.
- Recommend when to use the Bolt development framework to build Slack apps.
- List some use cases for Slack Developer Tools (SDT).
- Explain the purpose and value of Block Kit Builder.

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Salesforce Certified Slack Developer Sample Questions (Q64-Q69):

NEW QUESTION # 64
Your Slack app needs to send sensitive data to an external server.
What measure should be taken to secure this data transmission?

Answer: C

Explanation:
Encrypt the data using a strong encryption protocol before sending it over HTTPS Encrypting sensitive data using a strong encryption protocol and transmitting it over a secure HTTPS connection is the most secure method. This approach ensures the confidentiality and integrity of the data during transmission, protecting it from potential interception or eavesdropping.
Why not the other options:
*Using a simple HTTP connection is insecure, as it does not encrypt the data, making it vulnerable to interception.
*Storing sensitive data in a public Slack channel, even temporarily, exposes it to unauthorized access.
*Using email to transmit sensitive data can be insecure, especially if the email system itself is not secured.


NEW QUESTION # 65
A company is planning to develop a Slack app that integrates with their external project management system. This app needs to synchronize project updates and allow task assignments within Slack. When should a collaborative team be set up for this development?

Answer: D

Explanation:
As soon as the project is approved Setting up a collaborative team right from the project's approval ensures that all aspects of the app, from understanding the integration requirements to designing the user interface, are considered and addressed effectively. Early collaboration helps in aligning the app development with the business needs and technical constraints.
Why not the other options:
*Waiting until the coding phase may lead to overlooking design and integration considerations.
*Completing the first version without collaboration could result in missing critical functionality and integration needs.
*Waiting for user feedback post-deployment misses out on the essential collaborative input during development phases.


NEW QUESTION # 66
In the OAuth installation process for a Slack app, how should you securely handle the redirect URI to which Slack sends the authorization code?

Answer: C

Explanation:
Ensure the redirect URI uses HTTPS and does not expose sensitive information in the URL Using HTTPS for the redirect URI and ensuring that no sensitive information is exposed in the URL are important security measures in the OAuth process. HTTPS encrypts the data in transit, protecting it from interception, and avoiding sensitive information in the URL prevents exposure of potentially exploitable data.
Why not the other options:
*Using an unsecured HTTP connection for the redirect URI can expose the authorization code to interception.
*Including sensitive parameters in the redirect URI can lead to security vulnerabilities, such as exposure of these parameters.
*Adding a third-party authentication service as an intermediary can introduce additional security risks and complicate the OAuth flow.


NEW QUESTION # 67
Your organization is developing a Slack app for internal IT support where employees can report issues and get help.
What is the most appropriate feature to use for this application?

Answer: A

Explanation:
Develop a bot that employees can interact with to report IT issues and receive support A bot offers a conversational interface that is user-friendly for reporting IT issues and can provide immediate automated responses or guidance. This interactivity enhances the support experience and can offer personalized assistance.
Why not the other options:
*Modal forms, while structured, lack the interactive dialogue that can guide employees through the reporting and support process.
*A dedicated channel might become cluttered and does not provide immediate, personalized assistance.
*It requires employees to remember specific commands and formats, which can be less intuitive than a conversational bot interface.


NEW QUESTION # 68
When utilizing the Enterprise Grid Sandbox for app development, what aspect is important for developers to consider?

Answer: B

Explanation:
The Sandbox provides a secure, isolated environment that mimics the production setup without impacting real users The Enterprise Grid Sandbox offering a secure, isolated environment that closely mimics the production setup is crucial for safe and effective app development and testing. This ensures that testing and development do not impact real users or the live environment.
Why not the other options:
*Changes made in the Sandbox do not automatically reflect in the live environment; the Sandbox is isolated for testing purposes.
*Data in the Sandbox is typically not persistent and is not intended to be transferred directly to the live environment upon deployment.
*The Sandbox environment usually allows full API access for comprehensive testing of app functionalities.


NEW QUESTION # 69
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