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| Certification Vendor: | EXIN / AXELOS |
|---|---|
| Exam Name: | ITIL® 4 Foundation Certificate in IT Service Management |
| Exam Number: | ITILFNDv4 |
| Exam Duration: | 60 (75 for non-native language candidates) |
| Available Languages: | Finnish, Norwegian, German, English, Polish, Italian, French, Dutch, Spanish, Chinese, Danish, Japanese, Portuguese |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional |
| Real Exam Qty: | 40 |
| Exam Price: | $385 / €340 / £295 |
| Exam Format: | Standard / Negative / Missing Word / List question types, Multiple Choice, Closed Book |
| Passing Score: | 65% (26 out of 40) |
| Certificate Validity Period: | Lifetime, no renewal required |
| Recommended Training: | Official AXELOS ITIL 4 Resources EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Registration PeopleCert Registration |
| Sample Questions: | EXIN ITILFNDv4 Sample Questions |
| Exam Way: | Online proctored or at authorized test centers; closed-book |
| Pre Condition: | No prerequisites required; open to all interested professionals |
| Official Syllabus URL: | https://www.exin.com/en/certifications/itil-4-foundation |
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The EXIN ITILFNDv4 Exam involves learning ITIL 4 Key concepts such as the Service Value System (SVS), the Four Dimensions of Service Management, the ITIL Service Value Chain and the Guiding principles of ITIL 4. ITIL 4 Foundation certification is designed to teach IT professionals how they can leverage the ITIL framework to create a foundation for business-oriented IT Service Management. The EXIN ITILFND_V4 Exam will help IT professionals to have an extensive understanding of how they can employ ITIL for creating value for customers and delivering better quality services.
EXIN ITILFND_V4 (ITIL 4 Foundation) Certification Exam is an important certification for IT professionals who want to improve their understanding of the ITIL 4 framework. ITIL 4 Foundation certification demonstrates a candidate's knowledge and understanding of the ITIL 4 concepts, practices, and certification scheme. It is a globally recognized certification that is suitable for IT professionals, business managers, and business process owners who want to improve their service management skills.
NEW QUESTION # 243
Which TWO statements about the guiding principles are CORRECT?
1. The guiding principles support continual improvement
2. Each guiding principle applies to a selection of the available
stakeholder groups
3. Organizations should decide which one of the guiding principles is
relevant to them
4. Organizations should consider how the guiding principles interact
with each other
Answer: C
NEW QUESTION # 244
Which activity is part of the 'continual improvement' practice?
Answer: B
NEW QUESTION # 245
Which is a purpose of the 'service level management' practice?
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION # 246
What describes how components and activities work together to facilitate value creation?
Answer: C
NEW QUESTION # 247
What are the KEY stakeholder groups that service providers should cooperate with?
Answer: D
NEW QUESTION # 248
......
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