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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Process Modeling | 20% | - Describe the benefits of creating a future state process model with SMEs - Identify common Business Process Model Notation (BPMN) elements - Specify which nodes would or would not be used in a given scenario - Identify automation opportunities from a given process - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Explain the most common gateway types in the Appian Process Modeler |
| Topic 2: Introduction to the Appian Platform | 24% | - Recognize different Appian user experiences - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Recognize role-based application security - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Design the user experience (in collaboration with the development team) - Identify the purpose of each Appian object - Describe common Appian use cases (platform capabilities) |
| Topic 3: Appian Software Development Lifecycle (SDLC) | 22% | - Identify use cases for various environments - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Explain the different agile scrum ceremonies - Differentiate between various stages of the Appian SDLC - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Recognize the roles and associated responsibilities of team members - Evaluate the test scenario before user acceptance testing (UAT) |
| Topic 4: User Story Creation | 14% | - Identify the story status (e.g., Draft, Defined, Done) - Work with the Product Owner in managing product backlog - Illustrate the standard user story format - Categorize user stories and collect appropriate requirements based on categorization - Explain the different components of a story (e.g., description, acceptance criteria, dependency) |
| Topic 5: Requirements Gathering | 20% | - Describe techniques for eliciting requirements (interviews, workshops, observation) - Document and validate business requirements - Identify key stakeholders and their roles in the requirements process - Identify and manage requirement dependencies and constraints - Translate business needs into Appian-specific requirements |
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NEW QUESTION # 24
Which one of the following Appian object combinations allows you to directly access and use data from the Appian database?
Answer: D
Explanation:
In Appian, the combination of an expression rule with a query allows you to directly access and use data from the Appian database. Expression rules are used to define business logic, while queries are used to retrieve data from the database.
Expression Rule with a Query:
An expression rule can be used to execute a query against the Appian database to retrieve data.
This combination allows you to filter, sort, and manipulate the data retrieved directly from the database within your application logic.
The a!queryEntity() function is commonly used within an expression rule to fetch data from a specific entity in the database.
Why Not Other Options?:
A . An expression rule with an integration call: This option is used for retrieving data from external systems, not directly from the Appian database.
C . A process model that uses an Export to Excel smart service: This is used for exporting data to Excel but does not directly access the database for querying purposes.
D . An interface object with an integration call: This combination is also used for interfacing with external systems rather than directly accessing the Appian database.
Implementation in Appian:
Define an expression rule that uses a!queryEntity() to fetch data from a specific table or view in the Appian database.
The query can be customized with filters, sorting, and paging to retrieve the exact data needed for the application.
References:
Appian Documentation on Expression Rules: Expression Rules in Appian
Appian Query Entity Function: a!queryEntity() Function
NEW QUESTION # 25
Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?
Answer: D
Explanation:
The most suitable integration approach for the given use case is web API-based integration (A). Web APIs allow real-time communication between the third-party system and Appian. The third-party system can send information to Appian through an HTTP request, which Appian processes, and then returns the case ID in the response. This real-time, synchronous interaction is ideal for scenarios where immediate feedback, like displaying a case ID on a confirmation screen, is required.Appian Documentation - Web APIs Note: The other options-FTP/SFTP (B), integration objects (C), and message queues (D)-are not as suitable for real-time, synchronous interactions. FTP/SFTP is typically used for batch processing, integration objects facilitate interactions within Appian, and message queues are better suited for asynchronous processing.
NEW QUESTION # 26
During which sprint ceremony will your team celebrate things that worked well, and identify specific actions the team may take to improve?
Answer: C
Explanation:
The Retrospective Meeting is the sprint ceremony where the team reflects on the past sprint. The purpose of this meeting is to celebrate things that worked well and identify areas for improvement. The team discusses what went well, what could be improved, and what actions to take in the next sprint to enhance performance.
Retrospective Meeting Overview:
The Retrospective occurs at the end of each sprint.
It is an opportunity for the team to reflect on the sprint's successes and challenges, fostering continuous improvement.
Why Not Other Options?:
A . Sprint Planning: Focuses on defining the work for the upcoming sprint, not on reflection.
B . Sprint Review: Involves demonstrating the work completed during the sprint to stakeholders, not internal reflection.
C . Daily Stand-up: A brief daily meeting to discuss progress, blockers, and plans, but not for retrospective analysis.
References:
Appian Agile Practices Guide: Retrospective Meeting
The Retrospective Meeting is essential for maintaining a healthy Agile process by continuously learning and adapting.
NEW QUESTION # 27
What are two benefits of creating future state process models (or process models-to-be)?
Answer: C,D
Explanation:
Creating future state process models (or process models-to-be) has several benefits, including capturing the high-level product vision and identifying areas where Appian's features can introduce automation.
Capturing High-Level Product Vision and Goals (C):
Future state process models help in visualizing the desired end state of a process.
They provide a clear picture of how the process should function once all enhancements and improvements have been implemented.
This clarity aligns stakeholders around a common goal and ensures that development efforts are focused on delivering the desired outcomes.
Identifying Automation Opportunities (D):
By modeling the future state, teams can spot manual tasks and inefficiencies that could be automated using Appian's features like process modeling, smart services, and RPA.
This identification helps in streamlining processes and improving overall efficiency.
Why Not Other Options?:
A . RPA intervention specifics: While important, RPA specifics are typically captured during the detailed design phase rather than in high-level future state process models.
B . Integration definitions: These are technical details that are generally documented separately from high-level process models.
References:
Appian Process Modeling Guide: Future State Process Models
Appian Automation Opportunities Guide: Identifying Automation in Appian Creating future state models helps in visualizing the end goals and identifying where automation can drive the most value, ensuring that the process improvements are aligned with strategic objectives.
NEW QUESTION # 28
An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?
Answer: A
Explanation:
The organization aims to automate the identification of dissatisfied customers based on the ticket description. To achieve this, leveraging natural language processing (NLP) capabilities is the most efficient method. Appian provides connected systems that allow integration with external NLP services. These services can analyze text data (such as ticket descriptions) to determine the sentiment or classify the text into predefined categories (like "dissatisfied customer").
Natural Language Connected System:
Appian can integrate with third-party NLP platforms such as Google Cloud Natural Language, AWS Comprehend, or Azure Text Analytics via connected systems.
These services analyze the text provided in the ticket description to detect sentiment, keywords, or specific categories indicating dissatisfaction.
Based on the analysis, the system can automatically assign the appropriate team to handle the case.
Why Not Other Options?:
B . Decision Table: While decision tables are useful for rule-based decisions, they are not suitable for interpreting unstructured text like ticket descriptions.
C . Image Analysis Connected System: This option is irrelevant as the task involves text processing, not image analysis.
D . SAIL Form: SAIL forms are primarily used for user interface creation and are not intended for text analysis or classification.
Implementation in Appian:
Create a connected system to integrate with the chosen NLP service.
Configure the NLP service to analyze the text data and return the sentiment or classification results.
Based on the results, use process models to route the ticket to the appropriate team for resolution.
References:
Appian Documentation on Connected Systems: Appian Connected Systems
Appian Community Success Guide: Appian Delivery Methodology
Third-Party NLP Services Integration: Google Cloud NLP Documentation
NEW QUESTION # 29
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