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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Channel and User Group Administration | 28% | - Archiving and deletion policies - Channel types and management - User group creation and administration |
| Topic 2: Workspace Administration | 9% | - Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process |
| Topic 3: Fundamentals | 9% | - User roles and responsibilities - Workspace and organization settings and dashboards - Slack paid plan features |
| Topic 4: App Administration | 10% | - Integration management - Workflow Builder usage - App installation and configuration |
| Topic 5: Enabling Slack Success | 15% | - Adoption strategy and best practices - Optimization and training - Analytics and usage measurement |
| Topic 6: Security | 15% | - Security governance and compliance - Audit and monitoring - Data protection and retention policies |
| Topic 7: User Lifecycle Management | 14% | - Authentication and access control - User provisioning methods - Guest account management |
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NEW QUESTION # 139
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
Answer: D,E,F
Explanation:
Slack best practices for channel naming recommend:
"#team- for department or functional groups, #proj- for project-based collaboration, and #ext- for Slack Connect (external) channels."
#announce (B) is more suitable for announcement-type channels, not team/project work. #help (C) is generally for support channels. #slack (E) is not a standard naming prefix.
(Reference: Slack Administration Study Guide - Channel Naming Conventions Best Practices)
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NEW QUESTION # 140
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
Answer: A,B
Explanation:
According to Slack App Management best practices:
"Turn on app approval to restrict app installation to only those apps that have been reviewed and approved."
"Notifications about app requests should be sent to a specific Slack channel where app managers can easily review and approve or deny requests." Options A and C suggest manual, ad-hoc processes, which are not scalable or officially recommended for structured app management. Option B incorrectly describes app restrictions not tied to a formal approval process.
(Reference: Slack Administration Study Guide - App Management and Approvals)
NEW QUESTION # 141
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
Answer: B
Explanation:
In Slack, @channel notifies everyone in a channel, whether or not they're currently active, while @here only notifies active members.
Slack documentation explains:
"Use @channel to notify everyone in a channel of important updates. Use @here to notify only those currently online." In a case where urgent communication needs to be received either now or seen first thing in the morning, using both ensures coverage without relying only on availability.
(Reference: Slack Administration Study Guide - Using Mentions and Channel Notifications Effectively)
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NEW QUESTION # 142
Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?
Answer: B
Explanation:
Slack app integration benefits state:
"Integrations allow users to interact with and get updates from external apps (like ServiceNow) directly within Slack, without leaving Slack." Third-party access (A) is inaccurate. Completely avoiding login (C) isn't always true. Security (D) is still enforced when using integrated apps.
(Reference: Slack Administration Study Guide - App Integration Benefits)
NEW QUESTION # 143
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)
Answer: D,E
Explanation:
Slack's Enterprise Grid Move Channel guidelines state:
"Before moving a channel, confirm you have admin privileges in both the origin and destination workspaces and ensure that all channel members are members of the destination workspace." Org Owner approval (D) is not necessary unless your organization has custom policies. Exporting channel history (C) is unrelated to the move process. Removing all members (A) is incorrect - you need to maintain membership.
(Reference: Slack Administration Study Guide - Moving Channels Between Workspaces)
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NEW QUESTION # 144
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