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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test, deploy, and manage agents20–25%- Test and validate agent performance
  • 1. Measure accuracy, relevance, and safety
  • 2. Create test cases and evaluation datasets
  • 3. Debug and resolve errors or unexpected behavior
- Deploy and manage agent lifecycle
  • 1. Monitor usage, performance, and health
  • 2. Implement application lifecycle management (ALM)
  • 3. Prepare solutions for deployment
  • 4. Update, version, and retire agents
Topic 2: Build and extend agents in Copilot Studio40–45%- Implement advanced capabilities
  • 1. Customize models and prompt engineering
  • 2. Implement computer-use and advanced action agents
  • 3. Add tools, actions, and automation
  • 4. Configure retrieval-augmented generation (RAG)
- Develop agent flows and logic
  • 1. Create and modify conversation flows
  • 2. Implement conditional logic and branching
  • 3. Use Power Fx expressions and functions
  • 4. Design adaptive cards and user interfaces
- Integrate with services and systems
  • 1. Connect to Microsoft 365, Azure, and external enterprise systems
  • 2. Connect to APIs, custom connectors, and Dataverse
  • 3. Integrate with Microsoft Foundry and MCP servers
  • 4. Implement multi-agent solutions and orchestration
Topic 3: Plan and configure agent solutions30–35%- Plan an agent solution
  • 1. Define responsible AI and governance strategy
  • 2. Identify business requirements and use cases
  • 3. Plan channels and deployment options
  • 4. Evaluate security, compliance, and data privacy considerations
- Configure agent foundations
  • 1. Define topics, triggers, and conversation flows
  • 2. Design agent identity, personality, and instructions
  • 3. Configure knowledge sources and data connections
  • 4. Set up environment variables and configuration settings

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q118-Q123):

NEW QUESTION # 118
A company configures an agent flow that interacts with multiple systems to complete user requests.
The company must integrate external services, retrieve data, and notify users as part of the same automated flow run. To support this scenario, the agent flow must be able to do the following:
Call an external API.
Retrieve stored data from a supported internal data source.
Send a Teams message.
You need to select a connector or action type for each requirement.
What should you use? To answer, move the appropriate connectors or actions to the correct requirements. You may use each connector or action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 119
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The company has the following requirements for the application:
The deployment workflow must follow a dependency driven sequence.
The agent must be published before configuration values are retrieved.
End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 120
You need to prevent an agent from using connectors that could send data to non-approved cloud services outside your organization. What should you configure?

Answer: B

Explanation:
DLP policies classify connectors as business or non-business and block data flow between them, preventing an agent from combining approved and unapproved connectors in the same flow.


NEW QUESTION # 121
Drag and Drop Question
A development team is reusing agents in Copilot Studio across development, test, and production environments.
You need to ensure the agents meet the following requirements:
- Reusable components must support governed promotion across
environments.
- Environment-specific configuration must not be hard-coded.
- Deployments must support automated, multi-stage approvals.
You need to configure the agents based on the business requirements.
Which configurations should you use for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Export as a component collection
Component Collections can be used to implement reusable components that support governed promotion across development, test, and production environments.
In Microsoft Copilot Studio, Component Collections act as shared containers that package together topics, actions, entities, or knowledge sources. Because these collections are stored natively within Microsoft Power Platform solutions, they natively support Application Lifecycle Management (ALM) pipelines for secure, governed environment deployment.
Box 2: Use connection references and environment variables
Box 3: Use an ALM pipeline
Power Platform pipelines natively support gated approval extensions. You can implement multi- stage approval workflows that halt a deployment request until your required business rules, automated validation, or stakeholders authorize the promotion to the next stage.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/authoring-export-import-copilot-components


NEW QUESTION # 122
A company needs an agent in Copilot Studio to complete tasks by interacting with a legacy desktop application that does NOT have APIs.
To meet the business needs, the solution must meet the following requirements:
The agent must interact with the application's UI.
The execution must run on supported infrastructure.
The builder must be able to observe how the tool runs during execution.
You need to configure the agent based on the requirements.
Which setting should you configure for each requirement? To answer, move the appropriate settings to the correct requirements. You may use each setting once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 123
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