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| Section | Objectives |
|---|---|
| Mobile and Field Enablement | - Mobile app usage for field reps - Offline capabilities and sync behavior |
| Trade Promotion and Retail Strategy | - Trade promotion management concepts - Retail execution planning |
| Retail Execution | - Store visits and in-store activities - Route planning and field service processes |
| Consumer Goods Cloud Fundamentals | - Core concepts of Consumer Goods Cloud - Business value and use cases |
| Data Model and Configuration | - Account, retail store, and visit setup - Consumer Goods Cloud data model basics |
| Analytics and Reporting | - Retail execution KPIs - Dashboards and performance tracking |
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NEW QUESTION # 45
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
Answer: A,D,E
Explanation:
The In-Store Survey experience uses contextually associated Survey Invitations rather than displaying every open survey invitation in the organization. The relevant contexts are the Visit, Retail Store, and Store Primary Contact.
Salesforce allows a Survey Invitation to be generated for a contact and associated with a Visit as the related record. When the Action Plan Template assigned to the visit contains an In-Store Survey task, this association makes the invitation available within the visit ' s survey execution context. Salesforce also supports generating the invitation from the Retail Store ' s primary contact and associating the survey with the applicable account or store context.
This design ensures that field representatives see surveys relevant to the specific retail engagement they are executing. Showing all open invitations or every invitation targeted to any contact or user would introduce unrelated survey records and would not preserve the visit-level execution context.
The relationship between the Survey, Survey Invitation, Primary Contact, Retail Store, and Visit therefore provides controlled survey distribution while ensuring that the correct questionnaire is available during the appropriate store visit.
Study Guide Topics:Visit Execution - > In-Store Survey - > Survey Invitation - > Visit - > Retail Store - > Primary Contact
NEW QUESTION # 46
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
Answer: C
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 47
What standard CG object is used in CG cloud to record information about a specific retail store within a given Retailer?
Answer: B
Explanation:
The Retail Store object represents an individual physical outlet within a retailer ' s organizational structure.
Salesforce deliberately separates the customer organization represented by Account from the physical selling locations where field representatives execute retail activities.
The Account object stores information about the retailer, distributor, wholesaler, or other customer organization, while Retail Store stores information about each physical store. Salesforce identifies Retail Store as the location where products are stored and sold.
A retailer can therefore have one Account associated with multiple Retail Store records. Each store can maintain its own operational characteristics, including location, delivery method, recommended visit frequency, store type, products, in-store locations, visits, orders, and other Retail Execution data. Retail Stores can also be organized into Retail Store Groups when multiple outlets share characteristics such as format, geographic area, size, or membership in a retail chain.
Assortments serve a different function: they define collections of products eligible or targeted for sale. They do not represent physical retail outlets. Therefore, Retail Store is the standard Consumer Goods object used to model each specific store operated within a retailer.
Study Guide Topics:Data Setup - > Account - > Retail Store - > Retail Store Group - > Retail Hierarchy
NEW QUESTION # 48
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
Answer: A,C,E
Explanation:
These components provide comprehensive information about promotions and inventory, vital for effective retail execution.
NEW QUESTION # 49
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory- check appointment?
Answer: A
Explanation:
Salesforce Maps Mobile Check In provides the field representative with the appropriate mechanism for recording arrival information at a customer or retail location. Salesforce Maps supports field activity tracking directly from map markers, routes, and schedules, enabling representatives to check in when they arrive and check out after the visit is complete.
Salesforce Maps Check In can capture the representative ' s location, check-in time, visit duration, and other activity information. Location information can be recorded as latitude and longitude, allowing the organization to verify where the representative was when the check-in occurred. Administrators can also configure a verification distance, requiring users to be within a defined distance of the record ' s geolocation before a check-in is accepted.
For a merchandiser performing an Inventory Check, this creates a reliable operational record of when the representative arrived at the store and the geographic coordinates associated with that event. The feature is integrated into the Salesforce Maps mobile experience and is designed specifically for field-based visit activity.
Einstein Vision performs image-analysis functions and does not provide visit check-in functionality. A generic location picker likewise does not provide the complete Maps activity-logging workflow.
Study Guide Topics:Visit Execution - > Salesforce Maps - > Mobile Check In - > Geolocation - > Visit Activity
NEW QUESTION # 50
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