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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Agentforce Life Sciences Consultant |
| Exam Number: | Als-Con-201 |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Passing Score: | 63% |
| Related Certifications: | Salesforce Certified Sales Cloud Consultant Salesforce Certified Administrator |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Select, Multiple Choice |
| Sample Questions: | Salesforce ALS-Con-201 Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Salesforce Certified Administrator and Salesforce Certified Sales Cloud Consultant certifications; experience with Salesforce Health Cloud |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/agentforce lifes sciences consultant |
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NEW QUESTION # 74
Choose 1 option.
An Agentforce Life Sciences Consultant configured the Inquiry record page to provide a comprehensive history view. Users need to see a chronological list of all key events and changes associated with the inquiry.
Which step must the consultant take to expose this historical data on the Lightning record page?
Answer: B
Explanation:
Option A is correct because Salesforce Help for setting up the Inquiry record page for Medical Inquiries explicitly states that, to view timeline details for inquiries, the consultant should drag the Timeline component to the page. The requirement in the question is to expose a chronological list of key events and changes associated with the inquiry. That is exactly the purpose of the Timeline component on the Medical Inquiries record page.
Salesforce also documents Enhanced Timeline for Life Sciences Cloud, explaining that the Enhanced Timeline component shows key events relating to a person or a record. This supports the use case of giving users a consolidated, chronological view of relevant inquiry activity, rather than requiring them to inspect multiple related lists or audit records separately.
Option B is not the best answer because field history tracking and the standard History component are used for field-level audit history, not the Life Sciences Medical Inquiries timeline experience. Option C is also incorrect because adding an Inquiry History related list would expose related records, but it would not provide the configured timeline component experience described in Salesforce's Medical Inquiries setup documentation.
Therefore, the consultant must drag the Timeline component onto the Lightning record page and configure its component details for the Inquiry record page.
NEW QUESTION # 75
Choose 1 option.
A sales director at Cumulus Pharma requires the field team to capture shifts in sentiment and competitive threats during interactions with Healthcare Providers (HCPs). These observations must be structured to help the organization identify commercial risks early and deploy mitigation strategies.
Which Agentforce Life Sciences for Customer Engagement feature should an Agentforce Life Sciences Consultant configure?
Answer: A
Explanation:
The correct answer is C because the scenario is asking for structured capture of field observations, sentiment changes, and competitive intelligence gathered during HCP interactions. Salesforce Life Sciences Cloud includes Medical Insights for capturing, analyzing, and sharing insights with medical, R&D, and commercial teams. Salesforce's Life Sciences Cloud pharma materials describe the capability as helping teams detect, capture, analyze, and share medical insights across R&D and commercial teams, while Salesforce Help also provides setup guidance for Medical Insights in Life Sciences Cloud.
Medical Insights is the best fit because the business requirement is not merely to log a question from an HCP. It is to capture structured observations that can reveal commercial risks, such as competitor activity, sentiment shifts, or emerging concerns. These insights can then support early risk identification and mitigation planning.
Option A is incorrect because Medical Inquiries are used to capture, manage, and respond to critical questions from HCPs, including formal inquiries that may require medical information handling. Salesforce describes Medical Inquiries as a way to capture, manage, and respond to critical questions from HCPs. That is different from capturing strategic field insights. Option B is also incorrect because Account Ratings help prioritize or segment accounts, but they are not the structured feature for recording competitive intelligence and sentiment observations. Therefore, Medical Insights is the correct feature.
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NEW QUESTION # 76
Choose 1 option.
A Cumulus Pharma field sales rep uses the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from engagements with Healthcare Providers (HCPs). The company also uses an external system to generate intelligence from medical insights collected through various sources.
Which configuration sends the medical insights captured by the rep to the external system without delay?
Answer: A
Explanation:
The correct answer is B because the requirement is to send Medical Insights to an external system without delay, which points to an event-driven integration pattern. Salesforce's Life Sciences Cloud Developer Guide defines MedicalInsight as important information observed or heard through outlets such as meetings, calls, or research and used to inform strategy or follow-up. For near-real-time downstream processing, the appropriate Life Sciences configuration is to publish the standard Medical Insight platform event by activating the handler designed for that purpose.
Activating PublishMedicalInsightEventHandler allows newly captured Medical Insight data to be published as a MedicalInsightEvent platform event. Platform events are the correct Salesforce pattern when an external system needs to subscribe and react quickly as records are created or changed. This avoids waiting for scheduled jobs, exports, or manual data transfers, and it supports timely intelligence generation from field-captured insights.
Option A is incorrect because creating a custom platform event is unnecessary when the Life Sciences feature provides a standard MedicalInsightEvent mechanism. Custom events add avoidable implementation and maintenance complexity. Option C is also incorrect because MedicalInsightIntegrationHandler is not the specific handler described for publishing the MedicalInsightEvent platform event. The key words in the question are "without any delays," which make an event-based publishing configuration the best fit. Therefore, the consultant should activate PublishMedicalInsightEventHandler.
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NEW QUESTION # 77
Choose 1 option.
An Agentforce Life Sciences Consultant is setting up sample limits for a controlled substance. Legal requires that, if a field sales rep attempts to disburse more than the allowed quantity, the system must strictly prevent the transaction. The rep should receive a message and be unable to submit the visit until the quantity is corrected.
How should the consultant configure the Limit Enforcement Type on the Sample Limit Template?
Answer: B
NEW QUESTION # 78
Choose 1 option.
Cumulus Pharma wants to use the Remote Engagement feature so field sales reps can conduct video calls with Healthcare Providers (HCPs). The Agentforce Life Sciences Consultant has already configured the Twilio External Credentials and the Experience Cloud site; however, when they test the video connection, the media fails to load.
Which step should the consultant complete to allow the video traffic to connect securely?
Answer: B
Explanation:
The correct answer is A because Remote Engagement video traffic requires Twilio endpoints to be trusted by the Salesforce org. Salesforce Help for setting up Twilio for Remote Engagement states that participants can connect to video calls by adding Twilio WSS endpoints as Trusted URLs in the Salesforce org. This is specifically required for secure video-call connectivity, which directly matches the symptom in the question: the Twilio credentials and Experience Cloud site are configured, but the video media fails to load.
Twilio External Credentials handle authentication and connection details for the integration, and the Experience Cloud site provides the HCP-facing remote engagement experience. However, browser and Salesforce security controls still need to allow the required Twilio WebSocket Secure traffic. If those URLs are not trusted, the page can load while the actual audio/video media connection fails.
Option B is incorrect because assigning a field-sales permission set to the Site Guest User would be inappropriate and overly permissive. The issue is media connectivity, not guest-user access to sales functions. Option C is also incorrect because a trigger handler for remote-session invitations would relate to record automation or invitation behavior, not secure loading of Twilio video traffic. Therefore, the consultant must add Twilio's required endpoints to Trusted URLs.
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NEW QUESTION # 79
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