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Cisco 700-805 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customer Success Foundation20%- Health Index and success metrics
- Success Plan components and RM responsibilities
- RM role, tasks and RACI framework
- Recurring revenue financial terms
Topic 2: Leadership and Renewals Process30%- Quote development, exceptions and order processing
- Risk assessment at T-9, T-6, T-3 milestones
- Upsell / cross-sell opportunity identification
- End-to-end renewals motion and account team collaboration
Topic 3: Business Acumen35%- Financial terms: CAPEX, OPEX, procurement models
- Available To Renew, contract value and renewal types
- Value communication and tool usage
- Evaluate customer products and business alignment
Topic 4: Cisco Tools and Processes15%- Smart Accounts and licensing frameworks
- Renewal workflows and escalation procedures
- Contract management and entitlement verification
- CCW, renewal tools and automation

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Cisco Renewals Manager Sample Questions (Q146-Q151):

NEW QUESTION # 146
What are the primary benefits of using AutoQuote in the renewal process?

Answer: D


NEW QUESTION # 147
Which services are contained in the CX portfolio?

Answer: A

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies


NEW QUESTION # 148
What is the primary measurement of success for a Renewals Manager?

Answer: B

Explanation:
The primary measurement of success for a Renewals Manager is the renewal success rate, which is the percentage of customers who renew their contracts with Cisco at the end of their term. The renewal success rate reflects the Renewals Manager's ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. The renewal success rate is calculated by dividing the number of customers who renew by the number of customers who are eligible to renew in a given period. The renewal success rate is different from other metrics such as upsell percentage, percentage of contracts closed, or iARR rate, which are not directly related to the Renewals Manager's role or performance.


NEW QUESTION # 149
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

Answer: B


NEW QUESTION # 150
Which statement is the most accurate description of the Health Index?

Answer: A


NEW QUESTION # 151
......

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