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Apple Apple-Device-Support Exam Overview:

Certification Vendor:	Apple
Exam Name:	Apple Device Support Exam
Exam Number:	SUP-2025
Real Exam Qty:	Approximately 80
Certificate Validity Period:	Not officially specified
Exam Duration:	120 minutes
Related Certifications:	Apple Certified Support Professional
Exam Format:	Multiple Choice (Single Select), Multiple Choice (Multiple Select)
Available Languages:	English
Exam Price:	$149 USD
Passing Score:	75%
Sample Questions:	Apple Apple-Device-Support Sample Questions
Exam Way:	Online proctored exam through Pearson VUE.
Pre Condition:	No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training.
Official Syllabus URL:	https://training.apple.com/certification

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 2	Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3	Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 4	Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 5	Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 6	Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 7	Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 8	iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.

Apple Device Support Exam Sample Questions (Q143-Q148):

NEW QUESTION # 143
How can you control who can discover your iPhone or iPad when it's within AirDrop range?

A. Turn off AirDrop in Privacy settings.
B. Require a verification code from the other device in Password & Security settings.
C. Set AirDrop to Contacts Only.

Answer: C

NEW QUESTION # 144
Which screen indicates that iPhone is in recovery mode and ready to be updated or restored?

Answer: A

NEW QUESTION # 145
Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

A. Applications, Documents, System, and Users
B. Library, Network, System, and Volumes
C. Documents, Library, System, and Users
D. Applications, Library, System, and Users

Answer: D

NEW QUESTION # 146
How do you limit access to your location in "Precise Location Access" for certain apps on your iPad?

A. Delete and reinstall the app.
B. Go to Settings > General > Location Services, then edit the settings for each app.
C. Open each app and edit the Location Access settings.
D. Go to Settings > Privacy & Security > Location Services, then edit settings for each app.

Answer: D

Explanation:
InSettings > Privacy & Security > Location Services, toggle "Precise Location" off per app to limit to approximate location.
* Option A: General doesn't host this.
* Option B: Apps don't edit this internally.
* Option C: Reinstalling resets, not limits.
* Option D: Correct-iOS privacy control.References: Apple Support - "Control location access" (support.apple.com/HT207092).

NEW QUESTION # 147
Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

A. Printer Sharing
B. ePrint
C. AirPrint

Answer: C

NEW QUESTION # 148
......

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