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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Safety and Compliance26%- PPE & sharps disposal
- Bloodborne pathogens & exposure control
- HIPAA & patient confidentiality
- Infection control & OSHA standards
- Quality control & error prevention
Special Collections12%- Blood alcohol & legal collections
- Blood cultures & sterile collection
- Therapeutic drug monitoring
- Pediatric & geriatric collections
- Glucose tolerance & dynamic tests
Patient Preparation20%- Patient positioning & comfort
- Site selection & preparation
- Patient identification & verification
- Informed consent & communication
- Requisition review & test verification
Routine Blood Collections28%- Tourniquet use & vein assessment
- Post-collection care & labeling
- Venipuncture techniques & equipment
- Capillary puncture procedures
- Order of draw & tube selection
Specimen Processing & Handling14%- Specimen rejection criteria
- Aliquoting & preservation
- Processing & centrifugation
- Transport & storage requirements
- Documentation & tracking

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q61-Q66):

NEW QUESTION # 61
A patient states they ate breakfast 1 hour before a fasting lipid panel. Which of the following actions should the phlebotomist take?

Answer: A

Explanation:
The phlebotomist should ask the provider or follow facility policy to determine whether the specimen should still be collected. A fasting lipid panel can be affected by recent food intake, especially triglyceride-related measurements and specimen lipemia. The phlebotomist must not falsely mark the specimen as fasting because that creates inaccurate documentation and can mislead clinical interpretation. Telling the patient to drink water and wait 30 minutes does not restore the required fasting state. Changing the order to another test is outside the phlebotomist's scope; only an authorized provider can change laboratory orders. The proper role is to verify patient preparation, document noncompliance if the draw proceeds, and communicate the issue through the appropriate workflow. Patient preparation is a major preanalytical control point. A technically perfect venipuncture can still produce clinically misleading results if fasting, medication timing, posture, or timing requirements are ignored. Reference topics: Patient Preparation; fasting requirements; patient compliance; requisition review; preanalytical variables.


NEW QUESTION # 62
Which of the following actions should a phlebotomist take before leaving an isolation room?

Answer: C

Explanation:
Before leaving an isolation room, the phlebotomist should remove PPE according to the facility's sequence and perform hand hygiene. PPE removal is a high-risk step because contaminated gloves, gowns, masks, or face protection can transfer organisms to the hands, clothing, supplies, or environment. Wearing the same gloves to the next room is a serious infection-control violation and can transmit pathogens between patients. Used needles must be placed immediately into an approved sharps container, not a bedside trash can. Carrying unused supplies back to a clean supply cart may contaminate the clean supply area; supplies taken into isolation rooms should be limited and handled according to facility policy. The phlebotomist should plan ahead, bring only necessary items, follow isolation signage, disinfect reusable equipment, and dispose of contaminated materials appropriately. This question tests infection-control workflow, not simply PPE recognition. Reference topics: Safety and Compliance; isolation precautions; PPE removal; hand hygiene; cross-contamination prevention.


NEW QUESTION # 63
Which of the following collections requires the phlebotomist to discard the first voided specimen and save all subsequent urine for a full day?

Answer: D

Explanation:
A 24-hour urine collection requires the patient to discard the first voided specimen and then save all subsequent urine for the full collection period, including the final void at the ending time. Discarding the first void empties the bladder and establishes the start of the timed interval. A clean-catch urine culture requires cleansing and collecting a midstream specimen in a sterile container, not saving urine for 24 hours. A random urinalysis is collected at a single time and does not require timed accumulation. A sputum culture is a respiratory specimen, not a urine collection. Patient instruction is critical because one missed urine specimen can invalidate the entire 24-hour collection. The phlebotomist should explain start and stop times, storage requirements, preservative hazards if present, labeling, and return instructions. The patient should not change fluid intake unless instructed by the provider. Reference topics: Special Collections; 24-hour urine; patient instructions; non-blood specimens; timed collection.


NEW QUESTION # 64
A patient refuses a blood draw after the phlebotomist explains the procedure. Which of the following actions should the phlebotomist take?

Answer: D

Explanation:
The phlebotomist should notify the nurse or provider according to facility policy. A competent adult patient has the right to refuse a blood draw, even when the test is ordered. Proceeding against the patient's refusal is unethical and can constitute battery. Asking a family member to pressure the patient is inappropriate because consent must come from the patient or legally authorized representative when applicable, not from coercion. Using a smaller needle does not address refusal unless the patient specifically refused because of needle size and then gives consent after discussion. The phlebotomist should remain professional, clarify the patient's concern within scope, avoid arguing, document or report the refusal as required, and allow authorized clinical personnel to follow up. This question tests patient rights, consent, communication, and scope of practice. Phlebotomy is invasive, so consent is not optional. The technician's authority ends where patient refusal begins unless a specific emergency or legal policy applies through authorized medical personnel. Reference topics: Patient Preparation; patient refusal; consent; patient rights; communication; documentation.


NEW QUESTION # 65
Which of the following actions should a phlebotomist take before palpating a vein?

Answer: A

Explanation:
The phlebotomist should put on gloves before palpating a vein. Gloves are required because the phlebotomist is preparing for an invasive procedure with potential blood exposure. Palpation helps assess vein size, depth, direction, resilience, and suitability, but it must occur after hand hygiene and glove application. Removing the needle cap before site selection is unsafe because it exposes the needle unnecessarily and increases needlestick risk. Labeling collection tubes before collection is improper because tubes must be labeled after collection in the presence of the patient to prevent misidentification. Asking the patient to bend the arm is not appropriate for vein palpation and is especially unsafe after needle removal because bending the arm can cause hematoma formation. The correct sequence is patient identification, hand hygiene, gloves, position patient, apply tourniquet, select/palpate vein, release/reapply tourniquet as needed, clean site, allow antiseptic to dry, anchor, and perform venipuncture. Reference topics: Routine Blood Collections; glove use; vein palpation; venipuncture sequence; patient safety.


NEW QUESTION # 66
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