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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Retail Execution | 20-25% | - Check-in and check-out workflows - Visit planning and scheduling - Route optimization basics - Store and account management - GPS tracking and location services |
| Topic 2: Inventory and Stock Management | 15-20% | - Product information management - Inventory tracking features - Stock replenishment workflows - Inventory reconciliation |
| Topic 3: Consumer Goods Cloud Overview and Configuration | 15-20% | - Consumer Goods Cloud product overview and key capabilities - Consumer Goods Cloud architecture and data model - Configuration settings and administrative controls - User licensing and permission sets |
| Topic 4: Tasks and Activities Management | 15-20% | - Task completion and tracking - Task creation and assignment - Activity types and templates - Calendar integration |
| Topic 5: Performance Analytics and Reporting | 15-20% | - Data visibility and sharing settings - KPI tracking and metrics - Pre-built reports and dashboards - Custom report creation |
| Topic 6: Mobile Application Features | 10-15% | - Digital asset access - Photo capture and attachments - Offline capabilities - Consumer Goods Cloud mobile app overview |
>> Latest Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Guide <<
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NEW QUESTION # 67
What standard CG object is used in CG cloud to record information about a specific retail store within a given Retailer?
Answer: C
Explanation:
The Retail Store object represents an individual physical outlet within a retailer ' s organizational structure.
Salesforce deliberately separates the customer organization represented by Account from the physical selling locations where field representatives execute retail activities.
The Account object stores information about the retailer, distributor, wholesaler, or other customer organization, while Retail Store stores information about each physical store. Salesforce identifies Retail Store as the location where products are stored and sold.
A retailer can therefore have one Account associated with multiple Retail Store records. Each store can maintain its own operational characteristics, including location, delivery method, recommended visit frequency, store type, products, in-store locations, visits, orders, and other Retail Execution data. Retail Stores can also be organized into Retail Store Groups when multiple outlets share characteristics such as format, geographic area, size, or membership in a retail chain.
Assortments serve a different function: they define collections of products eligible or targeted for sale. They do not represent physical retail outlets. Therefore, Retail Store is the standard Consumer Goods object used to model each specific store operated within a retailer.
Study Guide Topics:Data Setup - > Account - > Retail Store - > Retail Store Group - > Retail Hierarchy
NEW QUESTION # 68
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
Answer: B,D
NEW QUESTION # 69
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan for correction. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
Answer: B
NEW QUESTION # 70
Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?
Answer: A
Explanation:
The nearby map component on the promotion records page allows a user to see which stores are running a promotion within their vicinity. This solution meets the requirement and also involves the least amount of custom development, as it is a standard feature of Consumer Goods Cloud. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 32.
NEW QUESTION # 71
A consultant for the NTO retail stores would like to configure inventory checks related to products that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
Answer: D
Explanation:
The frozen food aisle should be modeled as an In-Store Location. In-Store Location represents a specific physical area inside a retail store where products are displayed, stored, or evaluated. Salesforce identifies aisles, shelves, checkout counters, endcaps, and back rooms as typical examples.
Once the Frozen Food Aisle record is created, products can be associated with that location through Store Product. Store Product establishes the relationship among the Retail Store, Product2, and the applicable In- Store Location. This gives the Inventory Check sufficient context to tell the field representative exactly where the product should be inspected.
The In-Store Location can also be assigned an In-Store Location Category. Categories make it possible to group equivalent locations across multiple stores and configure Retail Store KPIs consistently for a store group. For example, all frozen-food aisles could share a category and common inventory-assessment rules.
Adding a custom picklist or task/store record type would duplicate functionality already provided by the standard Consumer Goods data model. Product2 identifies the commercial product; it does not by itself describe the product ' s physical placement within an individual store.
Study Guide Topics:Data Setup - > In-Store Location - > Store Product - > Inventory Check - > Store Layout
NEW QUESTION # 72
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