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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use the Bolt development framework to build Slack apps.
- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
Design for Security19%- Identify the steps you could take to make your app communicate securely in Slack.
- Store and retrieve data and tokens safely.
- Request the appropriate scopes for your app's use case.
- Design for security.
- Request the appropriate tokens for your app's use case.
- Implement the OAuth installation flow.
Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Handle interactive payloads and events effectively.
- Integrate Salesforce data with Slack applications.
Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Recommend how to automate and enhance operations on a Slack workspace.
APIs for Managing Your Slack12%- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Monitor workspace events with the Audit Logs API.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Use the SCIM API to manage Slack users and user groups.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.

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Salesforce Certified Slack Developer Sample Questions (Q107-Q112):

NEW QUESTION # 107
Your organization plans to develop a Slack app to automate routine HR inquiries. The app will use a chatbot interface and requires integration with existing HR software. When is it most appropriate to form a collaborative team for this project?

Answer: A

Explanation:
As soon as the project is conceptualized Forming a collaborative team right from the conceptualization phase is essential. This allows for diverse input into the app's functionality, design, and integration needs, ensuring that all aspects of the project, from technical to user experience, are well-considered from the start.
Why not the other options:
*Waiting until the integration phase might lead to overlooking key design and functionality aspects in the earlier stages.
*Developing the chatbot interface without collaboration could result in missing crucial integration and functionality needs.
*Involving a team only at the user testing phase misses out on collaborative input during the crucial development stages.


NEW QUESTION # 108
When designing a Slack app that interacts with external services, what is a key security consideration?

Answer: D

Explanation:
Implement OAuth for secure authentication and authorization Implementing OAuth is a key security consideration for Slack apps interacting with external services. OAuth provides a secure and standardized way for authentication and authorization, ensuring that user data is protected and access is controlled properly.
Why not the other options:
*Using simple authentication methods can compromise security..
*Regularly changing the API token and sharing it with users can lead to security risks and mismanagement.
*Disabling SSL/TLS compromises data security in transit, making it vulnerable to interception and attacks.


NEW QUESTION # 109
In what scenario should you prioritize using custom development over relying on sample code and external resources for your Slack app?

Answer: B

Explanation:
When you need to address a specific problem or requirement that is unique to your organization's workflow or app's functionality Custom development should be prioritized when addressing specific problems or requirements unique to your organization's workflow or the app's functionality. Custom solutions allow for greater control and specificity, ensuring that the unique needs and nuances of the situation are adequately met.
Why not the other options:
*Basic functionalities with established best practices are ideal scenarios for using sample code..
*Routine updates and maintenance tasks often do not require the investment of custom development, especially if they align with standard practices..
*Relying on sample code that only slightly differs from your requirements might result in suboptimal solutions, especially if the deviation is critical to your app's functionality.


NEW QUESTION # 110
Which token type is generally scoped to a single workspace installation and used for most API calls?

Answer: C

Explanation:
A bot token represents the bot identity associated with a Slack app installed in a workspace and is the standard credential used by many Slack applications when calling Web API methods. Modern bot tokens use Slack's granular permission model, meaning their actual capabilities are determined by the bot scopes approved during installation. Bot tokens conventionally begin with `xoxb-`. They differ fundamentally from app-level tokens, which represent the application itself across installations and are limited to specific application-level functionality such as Socket Mode connectivity. A session cookie is not an application API credential. A refresh token is used when token rotation is enabled to obtain replacement access tokens rather than serving as the ordinary credential for API operations. Consequently, among the available choices, the bot token is the correct token type for routine workspace application API operations.


NEW QUESTION # 111
A Slack app is being developed for an HR team to collect employee feedback on workplace satisfaction. The feedback needs to be detailed and structured.
Which interactive component would be most suitable for this purpose?

Answer: B

Explanation:
Implement a modal with a form that includes various fields for detailed feedback A modal with a form is ideal for collecting structured and detailed feedback. It allows HR to design specific questions and fields that employees can fill out, providing comprehensive and organized feedback.
Why not the other options:
*Direct messages may not be as structured and could lack the formality and space needed for detailed feedback.
*A dedicated channel can lead to disorganized feedback and lack of privacy for employees.
*Interactive messages with buttons are more suited for quick, simple responses rather than detailed feedback.


NEW QUESTION # 112
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