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Salesforce Order-Management-Administrator Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Order Management Administrator Accredited Professional
Exam Number:	Order-Management-Administrator (AP-219)
Certificate Validity Period:	1 year
Exam Duration:	90 minutes
Exam Format:	Scenario-based, Multiple answer, Multiple choice
Passing Score:	70%
Available Languages:	English
Real Exam Qty:	60
Exam Price:	USD 150
Related Certifications:	Salesforce Order Management Developer Accredited Professional
Recommended Training:	Salesforce Trailhead: Order Management Modules
Exam Registration:	Salesforce Certification Portal
Sample Questions:	Salesforce Order-Management-Administrator Sample Questions
Exam Way:	Online proctored exam
Pre Condition:	No mandatory prerequisites; recommended experience with Salesforce administration and order management concepts
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

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Salesforce Order-Management-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	User Experience and Customization: This section emphasizes leveraging Salesforce's Lightning UI to enhance user experiences. The Salesforce Order Management Administrator Consultant will customize experiences for users and managers through tools like the Lightning Page Editor, Report Builder, and out-of-the-box components. Success in this area ensures optimized workflows and improved operational efficiency.
Topic 2	Data Model: This topic equips the Salesforce Order Management Administrator Consultant to showcase knowledge of critical objects such as Order, Order Summary, Fulfillment Orders, and Return Orders. It involves establishing and tracing integrations with B2C Commerce or other systems, including custom attributes. Proficiency here is pivotal for ensuring seamless data flow and robust Order Management operations within complex business environments.
Topic 3	Order Management Basics: In this topic, the Salesforce Order Management Administrator Consultant learns to position Order Management effectively within Salesforce's core architecture. By articulating the extensible platform capabilities, the ability to integrate with third-party systems, and the overall value proposition, this knowledge helps highlight Order Management's seamless adaptability and efficiency. These insights are crucial for demonstrating business value during client engagements.
Topic 4	Process Automation and Integrations: This section helps the Salesforce Order Management Administrator Consultant demonstrate the capability to deliver business value by integrating Order Management with external systems using clicks rather than code. Mastery of navigation within Order Management processes, connecting nodes, and integrating systems efficiently ensures understanding of how to implement effective solutions.

Salesforce Order Management Administrator Accredited Professional Sample Questions (Q103-Q108):

NEW QUESTION # 103
Which two practices ate needed for a custom attribute to map into Order Management assumingthe attribute has been created on the necessary objects?

A. The types must match within reason
B. The names must be an exact match
C. The names must only contain letters and underscores
D. The types must be an exact match (i.e. String to String)

Answer: A,B

Explanation:
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Managementmust match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The namesmust be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. For example, if the attribute is named "kitItem" in B2C Commerce, it must also be named
"kitItem" in Order Management.
Verified References: https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.
demandware.dochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html

NEW QUESTION # 104
What does the number of Fulfillment Orders created depend upon?

A. Fulfillment Location, Recipient Address and Quantity
B. Fulfillment Location. Delivery Method and RecipientAddress
C. Fulfillment Location. Delivery Method and Number of Payments
D. Fulfillment Location, Delivery Charges and Quantity

Answer: B

Explanation:
The number of Fulfillment Orders created depends on three factors: Fulfillment Location, Delivery Method and Recipient Address. These factors determine how the Order Items aregrouped and allocated to Fulfillment Orders based on routing rules and inventory availability. For example, if an order has two items that can be fulfilled from different locations, or have different delivery methods or recipient addresses, then two Fulfillment Orders are created for that order. Verified References:https://help.salesforce.com/s/articleView?
id=sf.om_order_fulfillment.htm&type=5

NEW QUESTION # 105
What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?

A. Order Payment Summaries
B. Payment Summaries
C. Payments
D. Order Payments

Answer: A

Explanation:
The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. Thisobject represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified References: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.
htm&type=5https://help.salesforce.com/s/articleView?id=sf.
flow_ref_elements_om_actions_ensure_funds_async.htm&type=5

NEW QUESTION # 106
An administrator is setting up Order Management in a development org. The administrator is using Workbench to create test orders but the corresponding Order Summaries are not being created. What could be the issue?

A. The Order object trigger is not activated
B. The Create Order Summary flow is not activated
C. Order Summary has been disabled in the Order Management settings in Setup
D. The administrator did not set the "CreateOrderSummary" attribute to TRUE in the API call in workbench when posting the orders

Answer: B

NEW QUESTION # 107
The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

A. Export the orders from B2C periodically and import them into Order Management using a scheduled job
B. File a support case to activate an integration between B2C Commerce and Order Management
C. Change the Order Integration Flow in Setup so the org will start seeing the orders flow in
D. Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

Answer: B

Explanation:
The integration between B2C Commerce and Order Management is not enabled by default. To activate it, an administrator needs to file a support case with Salesforce and provide the necessary information, such as the B2C Commerce instance URL, the Order Management org ID, and the API user credentials3

NEW QUESTION # 108
......

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