Salesforce Salesforce-Loyalty-Management赤本勉強、Salesforce-Loyalty-Management認定資格試験問題集

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Salesforce Salesforce-Loyalty-Management Exam Overview:
>> Salesforce Salesforce-Loyalty-Management赤本勉強 <<
Salesforce-Loyalty-Management認定資格試験問題集 & Salesforce-Loyalty-Management試験問題
あなたが情報に基づいた選択でキャリアを前進させたい人なら、Salesforce-Loyalty-Managementテスト材料はあなたにとって非常に有益です。 Salesforce-Loyalty-Management pdfは、業界での個人の能力を高めるように設計されています。認定資格でキャリアパスを強化するには、有効かつ最新のSalesforce-Loyalty-Management試験ガイドを使用して成功を支援する必要があります。 Salesforce-Loyalty-Management練習トレントは、実際のテストの現実的で正確なシミュレーションを提供します。 Salesforce-Loyalty-Management模擬トレントの目的は、Salesforce-Loyalty-Management試験に合格することです。
Salesforce Salesforce-Loyalty-Management 認定試験の出題範囲:
| トピック | 出題範囲 |
|---|
| トピック 1 | - Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.
|
| トピック 2 | - On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.
|
| トピック 3 | - Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.
|
| トピック 4 | - Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.
|
Salesforce Loyalty Management Accredited Professional Exam 認定 Salesforce-Loyalty-Management 試験問題 (Q39-Q44):
質問 # 39
A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than
$200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?
- A. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
- B. "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.
- C. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.
- D. "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.
- E. "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier
=2
正解:A、C、D
質問 # 40
An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.
What should the agent do to ensure the customer receives the 50% discount?
- A. Assign a voucher definition from the customer's Loyalty Program Member.
- B. Use Issue voucher from the Loyalty Program Member page.
- C. Activate the voucher assignment batch.
- D. Use the "issue Voucher" flow template.
正解:B
質問 # 41
When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?
- A. Analytics Studio
- B. Benefits types
- C. Qualifying Currency
- D. Transaction Journals
正解:A
解説:
One of the ways a company can measure member engagement with the Loyalty Program is through Analytics Studio. Analytics Studio is a powerful tool within Salesforce that allows organizations to create custom dashboards and reports based on their data. By leveraging Analytics Studio, a company can analyze various aspects of the Loyalty Program, such as member activity, redemption rates, point accumulation, and more. This insight can help identify trends, areas for improvement, and opportunities to enhance member engagement and loyalty.
質問 # 42
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Create the Experience Cloud site
- B. Activate the Experience Cloud site
- C. Add the relevant Experience Cloud components to the pages
- D. Associate the Loyalty Program with the site
正解:B
質問 # 43
What two ways could an Administrator configure a Promotion to target a specific audience?
- A. This functionality does not exist in Salesforce Loyalty Management.
- B. Link a promotion to a campaign and associate a segment to the campaign
- C. Create a campaign for a promotion. Create member segments in a third-party tool.Associate the members to campaigns via Campaign Members.
- D. Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion
正解:B、D
解説:
Totarget a specific audience with a Promotion in Salesforce Loyalty Management, an administrator could:
* Option C " Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion. " This allows for precise targeting based on detailed segmentation criteria.
* Option D " Link a promotion to a campaign and associate a segment to the campaign. " This method utilizes Salesforce ' s campaign management features to target promotions to specific segments.
Reference: Salesforce Loyalty Management documentation on promotions and segmentation provides insights into how promotions can be targeted to specific audiences using Salesforce CDP and campaign functionalities.
質問 # 44
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