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Salesforce ALS-Con-201 Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Agentforce Life Sciences Consultant Exam
Exam Number:	ALS-Con-201
Exam Format:	Multiple-choice, Multiple-select, Scenario-based questions
Exam Duration:	105 minutes
Real Exam Qty:	60 scored questions + up to 5 unscored questions
Related Certifications:	Salesforce Certified Platform Administrator Salesforce Certified Agentforce Specialist Salesforce Certified Data 360 Consultant
Available Languages:	English
Exam Price:	USD 200 (plus applicable taxes)
Passing Score:	62%
Recommended Training:	Life Sciences Cloud Customer Engagement Training Agentforce Life Sciences Consultant Trailhead Path
Exam Registration:	Schedule Salesforce Certification Exam Salesforce Certification Exam Registration
Sample Questions:	Salesforce ALS-Con-201 Sample Questions
Exam Way:	Online proctored or onsite testing center
Pre Condition:	Salesforce recommends experience as a Salesforce Consultant, Architect, Developer, or Business Analyst, plus familiarity with life sciences industry processes. Salesforce Certified Platform Administrator is a required prerequisite.
Official Syllabus URL:	https://help.salesforce.com/s/articleView?id=005305357&type=1

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Salesforce ALS-Con-201 Exam Syllabus Topics:

Topic	Details
Topic 1	Engagement Planning: Focuses on configuring activity plans, managing HCP HCO visit calendars with territory rules, setting up Key Account Management plans, and leveraging Agentforce AI features for optimized planning.
Topic 2	Foundations and Administration: Covers core system setup including account and territory configuration, mobile app management, security, consent data privacy, intelligent content, and reporting fundamentals for Agentforce Life Sciences.
Topic 3	Engagement Execution: Covers the full visit lifecycle including remote engagement capabilities, capturing and sharing medical insights, and managing formal Medical Inquiry processes with HCPs and HCOs.
Topic 4	Sampling Inventory Management: Addresses end-to-end sample management including allocation limits, GxP regulatory compliance, disbursement workflows, inventory audits, and sample reporting dashboards.

Salesforce Certified Agentforce Life Sciences Consultant Sample Questions (Q20-Q25):

NEW QUESTION # 20
Choose 1 option.
Cumulus Pharma requires a unified view for field sales reps to monitor the full lifecycle of their sample stock. Specifically, reps must be able to view their current batch assignments, track received inventory, monitor disbursements to Healthcare Providers (HCPs), and view the status of recent transfers or returns in a single interface without navigating to multiple object tabs. The Agentforce Life Sciences Consultant must ensure this comprehensive view is available to reps in the Agentforce Life Sciences mobile app.
Which step should the consultant configure to meet this requirement?

A. Add the Sample Inventory Management dashboard to the Navigation Items so the user profile has access to it.
B. Create a custom report type linking Product Item, Product Transfer, and Product Disbursement, and embed a report chart on the home page.
C. Configure the Inventory Operations Timeline component on the User Profile page layout to show a history of all transactions.

Answer: A

Explanation:
The correct answer is C because Salesforce Life Sciences Sample Inventory Management is intended to provide a unified view of sample-related inventory activity. Salesforce documentation describes Sample Inventory Management as providing a unified view of transactions, shipments, inventory counts, and assigned batches, helping users stay on top of items requiring attention. This directly matches the requirement for reps to monitor batch assignments, received inventory, disbursements, transfers, and returns from one experience rather than navigating across multiple object tabs.
To make that experience available in the Agentforce Life Sciences mobile app, the consultant should expose the Sample Inventory Management dashboard through the user's navigation configuration. Adding it to Navigation Items ensures the field sales rep profile can access the dashboard from the mobile app. This is better than building a custom report type because the standard dashboard is purpose-built for Life Sciences sample inventory workflows and already aligns with the sample inventory data model and operations.
Option A is not the best answer because a custom report chart would be less functional than the standard inventory dashboard and would not provide the operational interface reps need. Option B is also incomplete. The Inventory Operations Timeline is useful for viewing transaction history, and Salesforce describes it as an overview of transactions and product requests in chronological order, but it does not provide the full dashboard experience for assigned batches, inventory counts, shipments, and operational status.

NEW QUESTION # 21
Choose 1 option.
Cumulus Pharma uses standard Salesforce dashboards to help field sales reps track basic activities, such as visits and engagement trends. After customizing a dashboard and adding it to the home page, the reps report that funnel charts are not visible when viewing the dashboard in the Agentforce Life Sciences mobile app, even though they appear on desktop.
What should an Agentforce Life Sciences Consultant recommend?

A. The underlying data is not available for the selected reporting period.
B. Mobile-specific dashboard filters are required for mobile devices.
C. Funnel charts are not supported in the mobile app.

Answer: C

Explanation:
Option A is correct because this is a mobile rendering limitation, not a data or filter issue. Salesforce documentation for reports and dashboards on mobile describes differences and limitations between desktop and the Salesforce mobile app. When a dashboard component appears on desktop but not in the mobile app, the consultant should first check mobile dashboard support and component compatibility rather than assuming that the report data is missing.
The question states that the funnel charts appear on desktop, which strongly indicates that the underlying reports and reporting periods are valid. If the data were missing for the selected reporting period, the chart would fail or show no data consistently, not only on mobile. Option C is therefore not a good fit. Option B is also incorrect because dashboard filters can affect what data is shown, but they do not make an unsupported chart type render in the mobile app.
Salesforce Help also discusses making dashboards available in mobile workflows and notes that mobile dashboard behavior depends on how dashboards are embedded and rendered in the Salesforce mobile app. For this scenario, the consultant should recommend replacing the funnel chart with a mobile-supported visualization or providing an alternate dashboard component for mobile users. Therefore, the correct answer is that funnel charts are not supported in the mobile app.

NEW QUESTION # 22
Choose 1 option.
Cumulus Pharma wants to roll out Tableau Next to provide its field sales team with real-time performance insights, such as "Visit Plan Attainment," directly within the Agentforce Life Sciences mobile app. The relevant Metrics have been created, the Tableau View component has been added to the Mobile Home Page Lightning record page, and the metadata cache has been refreshed. However, when a field sales rep logs in to the app, the Metrics component displays an error indicating insufficient privileges and the metrics do not load.
Which Tableau Next permission set should the Agentforce Life Sciences Consultant assign to resolve this issue?

A. Tableau Next Consumer
B. CRM Analytics Plus User
C. Tableau Next Creator

Answer: A

Explanation:
The correct answer is C because field sales reps only need to view and consume Tableau Next metrics in the Life Sciences mobile app. Salesforce Help for Tableau Next in Life Sciences Cloud explains that Tableau Next integrates with Life Sciences Cloud to provide actionable insights and enhanced visualizations. Salesforce's Tableau Next permission guidance also identifies Tableau Next Consumer as the permission set used for viewing Tableau Next content and interacting with metrics, while creator-level access is intended for users who create and manage Tableau Next assets.
In this scenario, the technical setup has already been completed: the metrics exist, the Tableau View component has been placed on the Mobile Home Page Lightning record page, and the mobile metadata cache has been refreshed. The remaining issue is an insufficient-privileges error, which indicates that the user lacks the Tableau Next permissions required to load and consume the metric. Assigning Tableau Next Consumer grants the field rep the appropriate access level without giving unnecessary authoring privileges.
Option A, Tableau Next Creator, is incorrect because field sales reps are not creating or administering metrics; they only need to consume them. Option B, CRM Analytics Plus User, is also incorrect because the requirement is specifically for Tableau Next metrics, not legacy CRM Analytics access. Therefore, the consultant should assign the Tableau Next Consumer permission set.
=========

NEW QUESTION # 23
Choose 1 option.
A field sales rep bulk deletes several planned visits from the calendar for an upcoming week and then notices that two visits still appear on the calendar.
Why are these visits still visible?

A. The bulk delete action was performed from a filtered calendar view, and the remaining visits were not included in the deletion scope.
B. The bulk delete action applies only to visits that match the selected account list, and the remaining visits are associated with accounts outside that list.
C. Visits where the rep is added as an attendee are currently set to appear on the calendar, so those visits remain visible even though they are managed by a colleague.

Answer: C

Explanation:
The correct answer is C because Life Sciences Calendar can display visits where the user is not the owner but is included as an attendee or visitor. Salesforce Life Sciences Visit Management supports adding internal users as visitors to a visit so that colleagues participating in the same HCP interaction can be recorded and the visit can be shared with them. Salesforce also describes Life Sciences Calendar as a place to visualize and prioritize key activities, including visits and other events, and Trailhead explains that reps can view colleagues' visits in shared calendars to coordinate engagement.
In this scenario, the rep bulk deleted several planned visits from their calendar. The two remaining visits are likely not visits owned and managed by the rep. Instead, they are visits owned by another user where the rep is included as an attendee. Because the calendar is configured to show attendee visits, those records continue to appear even after the rep deletes their own planned visits.
Option A is incorrect because the issue is not tied to the selected account list. Option B is plausible for some filtered-calendar behavior, but the key clue is that only some visits remain visible after bulk deletion. The standard Life Sciences explanation is that attendee visits can remain visible because they belong to a colleague and are displayed for collaboration. Therefore, the visits remain because the rep is added as an attendee.
=========

NEW QUESTION # 24
Choose 1 option.
An Agentforce Life Sciences Consultant at Cumulus Pharma created a new field set on the Account object to display specific custom fields in the Agentforce Life Sciences mobile app. The consultant successfully navigated to the Admin Console, updated the Account Lists configuration to reference this new field set, and saved the settings.
However, when a field sales rep logs in to the app, the new fields are not visible in the Account List columns; the app continues to display the old layout.
Which action will push these Admin Console configuration changes to the app?

A. Run the Mobile Metadata Cache update in the Admin Console.
B. Edit the Account Lightning record page and assign it as the "Mobile Default."
C. Delete and reload the application on the rep's iPad.

Answer: A

Explanation:
The correct answer is B because Life Sciences mobile app configuration changes must be synchronized to the mobile experience through metadata cache generation. Salesforce Help states that configuration changes are synced to the Life Sciences Cloud mobile app by generating a metadata cache, and that the generated metadata cache includes object schemas and related metadata required by the mobile app. Salesforce also states that a new metadata cache should be generated when administrators update Lightning record pages, page layouts, object or schema changes, new or modified feature settings, or related mobile configuration.
In this case, the consultant correctly updated the Account Lists configuration in the Admin Console to use a new Account field set. The reason the app still shows the old Account List layout is that the mobile app has not received the updated metadata. Running the Mobile Metadata Cache update pushes the refreshed configuration to the app so that field sales reps can see the new Account List columns.
Option A is incorrect because the issue is not with the Account Lightning record page. The change was made to Account Lists in the Admin Console, not to the record page layout. Option C is also incorrect because deleting and reinstalling the app is a user-side workaround and does not publish new admin metadata. The proper administrator action is to run the metadata cache update.
=========

NEW QUESTION # 25
......

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