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| Section | Weight | Objectives |
|---|---|---|
| Marketing and Engagement | 12% | - Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts
|
| Implementation Strategies and Best Practices | 20% | - Identify the appropriate solution for a given scenario
|
| Constituent Engagement | 8% | - Explain strategies for constituent engagement
|
| Program and Service Delivery | 15% | - Explain the data model for programs
|
| Fundraising | 20% | - Explain the data model and functionality for fundraising
|
| Domain Expertise | 10% | - Explain the nonprofit landscape and Salesforce solutions
|
| Analytics and Reporting | 15% | - Configure and implement reports and dashboards
|
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NEW QUESTION # 133
A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
Answer: A,D
NEW QUESTION # 134
A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?
Answer: C
NEW QUESTION # 135
Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?
Answer: C
Explanation:
Salesforce recommends using V2MOM (Vision, Values, Methods, Obstacles, and Measures) with customers in the requirements-gathering phase of a project to achieve organizational alignment. Here's how V2MOM helps:
Vision:
Define what you want to achieve. This provides a clear direction for the project.
Values:
Identify what is important about the vision and why it matters. This aligns the project goals with the organization's core values.
Methods:
Outline the steps to achieve the vision. This ensures everyone understands the approach and processes to be followed.
Obstacles:
Recognize potential challenges and how to address them. This prepares the team to handle issues proactively.
Measures:
Determine how success will be measured. This provides clear criteria for evaluating progress and outcomes.
Using V2MOM ensures that all stakeholders are aligned with the project's goals, values, methods, challenges, and success metrics, fostering a unified approach to project execution.
Reference:
Salesforce V2MOM Framework: Marc Benioff's V2MOM
Salesforce Trailhead: Define Your Vision with V2MOM
NEW QUESTION # 136
A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?
Answer: B
Explanation:
When rolling out a new implementation of Salesforce and NPSP containing custom code, especially near a Salesforce release date, it's critical to consider the following points about using a preview sandbox:
* API Version Differences:
* The API version in the preview sandbox may differ from the production instance. This difference can cause inconsistencies or issues when deploying code developed or tested in the preview environment to the production environment.
* It's essential to test the compatibility of your custom code and integrations with the new API version in the preview sandbox to ensure they work seamlessly once the Salesforce release is live in production.
* Project Planning:
* Ensure that any development or testing done in the preview sandbox accounts for potential changes introduced by the new release. Plan for additional testing post-release to verify everything functions as expected.
* Deployment Strategy:
* Develop a clear deployment strategy that includes thorough testing and validation in both the preview sandbox and a post-release production environment.
References:
Salesforce Release Notes
Salesforce Sandbox Preview Guide
NEW QUESTION # 137
The system admin for a nonprofit is receiving a System.DmlException notification.
Where should the consultant view detailed information about the notification?
Answer: B
Explanation:
When receiving a System.DmlException notification, the detailed information about the error can be found in the Error Log.
* Error Log Overview:
* The Error Log captures detailed information about system errors, including DML exceptions.
* It provides insights into what caused the error and helps in troubleshooting.
* Accessing the Error Log:
* Navigate to Setup in Salesforce.
* Search for "Apex Jobs" or "Apex Exceptions" in the Quick Find box.
* Review the entries to find the relevant System.DmlException details.
* Using the Error Log for Troubleshooting:
* Identify the Cause: The log provides specific error messages and stack traces that help identify the root cause of the issue.
* Corrective Actions: Based on the error details, take corrective actions such as fixing data issues, adjusting code, or updating configurations.
* Benefits of Using the Error Log:
* Detailed Information: Offers comprehensive details about the error, making it easier to diagnose and resolve.
* Efficiency: Reduces time spent on identifying and fixing issues by providing precise error information.
References:
CertGod Nonprofit Cloud Consultant study guide: "Error Log".
NEW QUESTION # 138
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