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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Fundraising and Donation Management22%- Gift management and acknowledgement
  • 1. Donation lifecycle tracking
  • 2. Receipting and acknowledgement processes
- Donation and payment processing
  • 1. Soft credits and matching gifts
  • 2. Payment gateway integration
  • 3. One-time and recurring donations
Topic 2: Data Management and Quality15%- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Topic 3: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 4: Solution Design and Implementation20%- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
- Requirements gathering and solution design
  • 1. Declarative vs custom development
  • 2. Aligning NPSP features with nonprofit needs
Topic 5: Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
- Case management and client services
  • 1. Nonprofit Cloud Case Management integration
  • 2. Service delivery tracking
Topic 6: Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. NPSP object structure and relationships
  • 2. Household and account models
  • 3. Contact relationships and affiliations

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q157-Q162):

NEW QUESTION # 157
A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.
Which solution should the consultant recommend?

Answer: D

Explanation:
To quickly query data across multiple systems and get insights on any device about the impact the nonprofit is having, the consultant should recommend:
CRM Analytics (formerly known as Tableau CRM or Einstein Analytics):
CRM Analytics allows for advanced data analysis, visualization, and reporting. It can integrate data from multiple Salesforce objects and external sources, providing comprehensive insights across systems. It is designed to work seamlessly on various devices, ensuring accessibility and usability.


NEW QUESTION # 158
How often are updates to the NPSP pushed to production orgs?

Answer: D

Explanation:
Updates to the Nonprofit Success Pack (NPSP) are pushed to production organizations once every two weeks. These frequent updates ensure that organizations using NPSP have access to the latest features, bug fixes, and improvements. Here's what you need to know:
Regular Updates:
NPSP follows a bi-weekly release schedule, meaning updates are deployed approximately every two weeks.
Automatic Updates:
These updates are automatically pushed to production environments, requiring no manual intervention from administrators.
Release Notes:
Release notes for each update are published and can be accessed to understand the changes and new features included in each release.
Testing and Sandbox Environments:
It's recommended to test updates in a sandbox environment before they are deployed to production, especially if customizations are in place.
"NPSP Release Schedule" from Salesforce.org: NPSP Release Schedule
"Release Notes and Announcements" from Salesforce.org: NPSP Release Notes


NEW QUESTION # 159
A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP.
Where can the consultant find the NPSP version number for the field in question?

Answer: C

Explanation:
https://powerofus.force.com/s/article/NPSP-Which-Version-Am-I-Using
When a consultant is unsure when a particular field was added to NPSP, they can find the NPSP version number for the field in the NPSP Data Dictionary. Here's why:
NPSP Data Dictionary:
The NPSP Data Dictionary provides comprehensive details about all fields, objects, and components within the NPSP package.
It includes information on when fields were introduced, their data types, descriptions, and related objects, making it the best resource for tracking the history of specific fields.
Salesforce NPSP Data Dictionary Documentation
Salesforce Nonprofit Success Pack Release Notes


NEW QUESTION # 160
A consultant sot up and successfully tested an integration between the source system and a sandbox environment of Salesforce When the integration was switched to the production environment of Salesforce, the consultant encountered API call limit errors.
What is the likely explanation for this?

Answer: A

Explanation:
When the consultant encounters API call limit errors after switching the integration from a sandbox to a production environment, the likely explanation is:
Different API Call Limits for Sandbox and Production Environments:
Salesforce environments have different API call limits based on the type of environment and the organization's Salesforce edition. Sandbox environments often have higher API call limits for testing purposes, while production environments have stricter limits to ensure performance and reliability.


NEW QUESTION # 161
A development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work.
What should the consultant advise about the limitations of reporting snapshots?

Answer: B

Explanation:
https://sfdo-docs.s3-us-west-2.amazonaws.com/npsp_reports.pdf
Reporting snapshots in Salesforce allow you to capture and store data at specific intervals, providing a way to track changes over time. However, they do not work retroactively, meaning you cannot use them to capture historical data before the snapshot was created. The snapshots only start capturing data from the point they are set up moving forward.
To address the development director's request, the consultant should consider alternative methods, such as creating reports with historical data that has already been captured or using a different tool that can analyze historical data for trends.
Salesforce Help: Create Reporting Snapshots to Report on Historical Data Salesforce Trailhead: Reporting Snapshots


NEW QUESTION # 162
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