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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Cloud Consultant Exam |
| Exam Number: | Nonprofit-Cloud-Consultant |
| Passing Score: | 65% |
| Real Exam Qty: | 60 |
| Exam Price: | USD 200 |
| Related Certifications: | Salesforce Certified Nonprofit Cloud Consultant |
| Exam Format: | Multiple-choice, Multiple-select |
| Available Languages: | English |
| Certificate Validity Period: | Maintenance required with each Salesforce release cycle (typically 3x per year) |
| Exam Duration: | 105 minutes |
| Sample Questions: | Salesforce Nonprofit-Cloud-Consultant Sample Questions |
| Exam Way: | Online (proctored) or Onsite (at a testing center) |
| Pre Condition: | Salesforce Administrator credential is strongly recommended. Candidates should have 2-5 years of experience with Salesforce and experience implementing Salesforce solutions in a nonprofit context. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Cloud-Consultant-Exam-Guide |
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To earn the Salesforce Certified Nonprofit Cloud Consultant (SP20) certification, candidates must pass a 60-question multiple-choice exam. Nonprofit-Cloud-Consultant Exam covers a range of topics, including nonprofit industry trends and best practices, data architecture and management, fundraising and donor management, program management, and volunteer management. Candidates must also have a solid understanding of the Salesforce Nonprofit Cloud's features and capabilities, including the Nonprofit Success Pack (NPSP).
NEW QUESTION # 133
A nonprofit organization needs to suspend a recurring donation for a donor who has requested a temporary break.
Which Nonprofit Cloud invocable action should the organization use?
Answer: C
NEW QUESTION # 134
A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?
Answer: C
Explanation:
Before embarking on a new implementation project, it is crucial to first identify the challenges the nonprofit is currently experiencing. This ensures that the new solution will address the specific needs and pain points of the organization. Understanding these challenges will guide the implementation strategy and help in configuring Salesforce to meet the nonprofit's goals effectively.
Steps:
* Conduct stakeholder interviews to gather information on current processes and challenges.
* Analyze the data collected to identify common themes and pain points.
* Document the identified challenges and prioritize them based on their impact on the organization's mission and operations.
* Use these insights to define the scope and objectives of the new implementation project.
References:
NGO Ebook CRM For Good: Emphasizes the importance of understanding current challenges before starting new projects.
Nonprofit Cloud Implementation Guide: Provides best practices for identifying and documenting challenges to inform implementation strategy.
NEW QUESTION # 135
A community foundation administers a scholarship fund that awards multiple scholarships a year. The foundation wants to use Nonprofit Cloud to track and review applications and record the scholarship recipients, award amounts, and dates.
What should a consultant recommend to meet the requirement?
Answer: A
NEW QUESTION # 136
A nonprofit organization wants to track all donations that go to a specific, designated fund. How should a consultant solution for this use case?
Answer: D
Explanation:
To track all donations that go to a specific, designated fund, the consultant should create a GAU Allocation record for the designated fund. Here's how to set it up:
* Create GAU Records:
* Navigate to the App Launcher and search for "General Accounting Units".
* Create a new GAU record for each designated fund.
* Link Donations to GAUs:
* When entering or importing donations (Opportunities), use the GAU Allocation section to allocate the donation amount to the relevant GAU.
* Specify the amount or percentage of the donation that should be allocated to each GAU.
* Set Up GAU Allocation:
* In the Opportunity record, scroll to the GAU Allocations related list.
* Click "New" to create a new GAU Allocation.
* Select the appropriate GAU and enter the allocation amount.
* Reporting on GAUs:
* Create reports to track donations by GAU.
* Use the GAU Allocation object in your report to filter and summarize donations by designated funds.
By using GAU Allocations, the nonprofit can effectively manage and report on restricted funds, ensuring that donations are tracked according to donor intent.
Salesforce NPSP Documentation: General Accounting Units (GAUs)
Salesforce Trailhead: Manage General Accounting Units (GAUs)
NEW QUESTION # 137
A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?
Answer: A,C
Explanation:
When considering the Individual ("Bucket") account model for a nonprofit organization migrating to an NPSP org:
Legacy Account Model: The Individual account model is considered a legacy option and is not recommended for new implementations due to limitations in scalability and flexibility.
Account Data Skew: With a large volume of contacts, using the Individual account model can lead to data skew issues, where too many contacts are associated with a single account, causing performance and reporting challenges.
It is advisable to consider other account models like the Household Account Model, which is more suitable for managing large volumes of contacts.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Managing Account Models in NPSP
NEW QUESTION # 138
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