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EXIN ITILFND_V4 (ITIL 4 Foundation) Certification Exam is a globally recognized certification for individuals who wish to demonstrate their understanding of IT service management (ITSM) best practices. ITIL 4 Foundation certification is designed to provide candidates with a comprehensive understanding of the ITIL 4 framework, including its key concepts, principles, and practices.

EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is a globally recognized certification that focuses on the IT service management (ITSM) framework known as ITIL. ITIL stands for Information Technology Infrastructure Library and is a set of best practices for managing IT services in an organization. The ITILFNDv4 Exam validates an individual's understanding of the ITIL 4 framework, including the key concepts, principles, and practices that are used to manage IT services effectively.

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EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is a globally recognized certification designed for IT professionals who want to gain knowledge and skills in IT service management. The ITIL 4 Foundation certification is the latest version of the IT Infrastructure Library (ITIL) and is designed to provide a comprehensive understanding of the ITIL framework and its best practices.

EXIN ITIL 4 Foundation Sample Questions (Q118-Q123):

NEW QUESTION # 118
Which statement BEST describes the value of the service transition stage to the business?

A. It supports the creation of a catalogue of services?
B. It ensures the production of more successful service designs
C. It results in higher volumes of successful change
D. It leads to gradual and continual improvement in service quality

Answer: C

NEW QUESTION # 119
What are the KEY stakeholder groups that service providers should cooperate with?

A. Developers
B. Relationship managers
C. Suppliers
D. Customers

Answer: D

NEW QUESTION # 120
Which practice conducts reviews to validate that services are covering the needs of the customer?

A. Service level management
B. Service desk
C. Change enablement
D. Monitoring and event management

Answer: A

NEW QUESTION # 121
What is used to link activities within the service value chain?

A. Service desk
B. Opportunity, demand and value
C. Service level agreements
D. Inputs, outputs and triggers

Answer: D

NEW QUESTION # 122
Which describes outcomes?

A. Tangible or intangible deliverables
B. Configuration of an organization's resources
C. Results desired by a stakeholder
D. Functionality offered by a product or service

Answer: C

NEW QUESTION # 123
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