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Scrum PSM-II Exam Syllabus Topics:

SectionObjectives
Scrum Framework Mastery- Scrum Accountabilities
  • 1. Product Owner and Developers collaboration
    • 2. Scrum Master stance as servant leader
      - Scrum Events and Artifacts
      • 1. Sprint Planning, Daily Scrum, Sprint Review, Retrospective
        • 2. Product Backlog, Sprint Backlog, Increment usage
          Advanced Scrum Mastery- Organizational Impediments
          • 1. Driving agile transformation
            • 2. Identifying and removing systemic impediments
              - Coaching and Facilitation
              • 1. Facilitating complex Scrum events
                • 2. Coaching teams and organizations
                  Agile Leadership and Evidence-Based Management- Value Delivery Optimization
                  • 1. Stakeholder engagement strategies
                    • 2. Measuring outcomes over outputs
                      Scrum Theory and Principles- Empiricism (Transparency, Inspection, Adaptation)
                      • 1. Empirical process control in real scenarios
                        • 2. Scrum values and pillars application

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                          Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q247-Q252):

                          NEW QUESTION # 247
                          Peter, the Product Owner, has been giving positive recognition to individual Development Team members who have moved their work to `done' during the Daily Scrum. Peter wants to ensure the team is adhering to the ideal guideline on the burndown chart.
                          What would be two valid actions for Steven, the Scrum Master, to take? (Choose two.)

                          Answer: B,C

                          Explanation:
                          The Scrum Master is responsible for promoting and supporting Scrum as defined in the Scrum Guide.
                          Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values.
                          The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps the Scrum Team understand which of their interactions are helpful and which aren't.
                          The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.


                          NEW QUESTION # 248
                          During the Sprint, the Development Team realizes they might not be able to finish all of the items in the Sprint Backlog.
                          What should happen?

                          Answer: B


                          NEW QUESTION # 249
                          Peter, a Project Manager, has raised concerns about your Scrum Team's productivity and progress towards the objectives.
                          Which is the best way to respond to Peter's concerns?

                          Answer: A

                          Explanation:
                          One of the key pillars that support the empirical process control is Transparency. Transparency will help manage stakeholder expectations and allow the teams to effectively adapt if and when needed.


                          NEW QUESTION # 250
                          Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product The stakeholder is unhappy with the slow performance, a complaint that the Product Owner agreeswithAs the Scrum Master how will you move this forward?
                          (choose the best answer)

                          Answer: C

                          Explanation:
                          Explanation: As a Scrum Master, you are accountable for establishing an environment where the Scrum Team can be effective and deliver valuable products1. One of the ways to do this is by supporting the Product Owner in managing the Product Backlog and engaging with the stakeholders2. In this situation, where there is a performance issue with the product, your best option is:
                          Encourage the Product Owner to bring the performance concerns to the rest of the Scrum Team and work together to improve the Definition of Done. This option aligns with the principle of empiricism, which is the foundation of Scrum3. Empiricism means that you make decisions based on what is known, rather than what is assumed or predicted3. By encouraging the Product Owner to bring the performance concerns to the rest of the Scrum Team, you are helping them inspect the product Increment and adapt the Product Backlog based on transparent feedback from the stakeholder4. You are also helping them collaborate on improving the Definition of Done, which is a shared understanding of what it means for a product Increment to be complete and potentially releasable. The Definition of Done should reflect the quality standards and expectations of the stakeholders, andshould be updated as needed to ensure that the product meets their needs and delivers value.
                          The other options are not advisable because:
                          Wait to bring this up in the next Sprint Retrospective as this is the appropriate time for the Developers to re-consider the Definition of Done. This option is incorrect because it contradicts your accountability as a Scrum Master. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. However, it is not the only time for them to inspect and adapt their product and process. As a Scrum Master, you should promote continuous improvement and help the Scrum Team address any issues or impediments as soon as they arise1.
                          Waiting to bring this up in the next Sprint Retrospective would mean delaying feedback and action, which can lead to waste or dissatisfaction.
                          Bring the concern to the quality assurance members of the Scrum Team and ask them to improve how the system is tested. This option is incorrect because it goes against your role as a facilitator, who helps the participants have constructive and respectful conversations. By bringing the concern to only a subset of the Scrum Team, you are creating silos and excluding others from contributing or learning. You are also implying that quality is only their responsibility, rather than a shared accountability of the whole Scrum Team. Moreover, you are not asking them for their input or feedback, but telling them what to do, which can undermine their autonomy and motivation.
                          Explain to the Product Owner that it is up to the Developers to decide on acceptable performance standards as they own the Definition of Done. This option is incorrect because it contradicts your role as a coach, who helps people grow and improve their skills and behaviors. By explaining to the Product Owner that it is up to the Developers to decide on acceptable performance standards, you are dismissing their concern and creating a gap between them and the Developers. You are also ignoring their valuable perspective and input as a stakeholder representative, who has a clear vision of what value means for the product. Instead of explaining, you should be asking questions and listening actively, and facilitating a dialogue between them and the Developers.
                          References: 1: https://www.scrum.org/resources/what-is-a-scrum-master 2:
                          https://www.scrum.org/resources/blog/scrum-master-supporting-product-owner 3:
                          https://www.scrum.org/resources/what-is-empiricism-and-why-is-it-important-to-scrum 4:
                          https://www.scrum.org/resources/what-is-a-sprint-review :
                          https://www.scrum.org/resources/blog/definition-done :
                          https://www.scrum.org/resources/what-is-a-sprint-retrospective :
                          https://www.scrum.org/resources/blog/facilitation-scrum-masters-superpower :
                          https://www.scrum.org/resources/blog/quality-shared-responsibility :
                          https://www.scrum.org/resources/blog/coaching-scrum-masters-superpower :
                          https://www.scrum.org/resources/what-is-a-product-owner


                          NEW QUESTION # 251
                          Who should manage the tasks of Development Team during the Sprint?

                          Answer: D

                          Explanation:
                          The Development Team is responsible for managing and tracking the progress of their work during a Sprint


                          NEW QUESTION # 252
                          ......

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