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Salesforce AP-211 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional Exam
Exam Number:AP-211
Exam Duration:105 minutes
Exam Format:Multiple-select, Multiple-choice
Available Languages:English
Related Certifications:Salesforce Accredited Professional
Exam Price:USD 200 + applicable taxes
Passing Score:62%
Certificate Validity Period:2 years
Real Exam Qty:60-65
Recommended Training:Health Cloud Implementation Readiness
Administer Health Cloud Solutions (IND320)
Exam Registration:Kryterion Webassessor
Pearson VUE
Sample Questions:Salesforce AP-211 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No prerequisites required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 2
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.
Topic 3
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 4
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.

Salesforce Accredited Agentforce Health Professional Sample Questions (Q114-Q119):

NEW QUESTION # 114
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?

Answer: B

Explanation:
Discovery Framework is the appropriate Health Cloud assessment architecture for standardized PROMs because it supports reusable question banks, question sets, version management, branching, scoring, and structured assessment responses. Salesforce Surveys is useful for general survey scenarios, but Discovery Framework provides the deeper assessment governance required for clinical outcome instruments. Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Discovery Framework


NEW QUESTION # 115
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers

Answer: B,C,D

Explanation:
Step-by-Step Explanatio n:
COPPA Requirements in Healthcare Applications:
Disclose privacy policy and obtain parental consent:
"Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13."
- Reference: Salesforce Security Guide, COPPA Compliance
Obtain verified parental consent before collection/storage:
"Verified parental consent is a core requirement for COPPA, prior to collection and storage of children's personal data." Implement security measures:
"Appropriate security controls and safeguards must be in place to protect children's data as mandated by COPPA." Encryption:
While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
Partner Compliance:
Option E refers to the implementation partner, but regulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
Reference:
Salesforce Security Implementation Guide - COPPA Compliance
Health Cloud Security and Compliance


NEW QUESTION # 116
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient ' s record. What should a consultant recommend as the appropriate integration pattern to achieve this?

Answer: A

Explanation:
With 10M+ records stored externally, leveraging Salesforce Connect and External Objects displays claims on demand via OData without consuming massive Salesforce storage. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Configure the claims system as an external data source and leverage external objects with the claims data.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration; Claims


NEW QUESTION # 117
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

Answer: B

Explanation:
* The Health Cloud Reports for Patient Referral Management unmanaged package provides prebuilt reports and dashboards to analyze referrals.
Extract:
"The Health Cloud Reports for Patient Referral Management unmanaged package includes reports and dashboards that help track patient referrals in Salesforce." (Source: Administer Health Cloud - Reports and Dashboards)
* Other options are either not standard package names or do not match referral reporting.


NEW QUESTION # 118
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color. What are two ways the designer should make the changes?

Answer: A,D


NEW QUESTION # 119
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