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| Section | Objectives |
|---|---|
| Health Cloud Fundamentals | - Core Health Cloud features and capabilities - Healthcare industry concepts and use cases for Health Cloud |
| Care Coordination and Care Plans | - Care team collaboration and task management - Care plan creation and lifecycle management |
| Reporting and Analytics | - Tracking outcomes and operational insights - Healthcare reporting and dashboards |
| Integration and Interoperability | - Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts) - Integration with EHR systems and external healthcare systems |
| Security, Compliance, and Privacy | - Data access controls, sharing models, and consent management - HIPAA-related considerations in Salesforce Health Cloud |
| Data Model and Patient / Member Management | - Patient / member data organization and relationships - Person accounts, contacts, and care team structures |
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질문 # 40
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers
정답：B,D
설명：
To automate the capture of data from faxes for clinical reviews and manage the approval process in Salesforce Health Cloud, the following capabilities are recommended:
* Utilization Management in Health Cloud supports the payer's clinical review process by enabling workflows for reviewing medical necessity and care appropriateness.
* It provides structured workflows for processing clinical documents, making it ideal for end-to-end determination and approval processes.
* Features include care authorizations, review tracking, and decision management.
* Intelligent Document Automation extracts data from documents (e.g., faxes, PDFs) and populates corresponding Salesforce records.
* This capability reduces manual data entry, improves accuracy, and ensures data is automatically captured from the faxes received.
* Paired with Salesforce workflows, it can trigger approvals or further reviews based on extracted data.
1. Utilization Management (A):2. Intelligent Document Automation (C):Why Other Options Are Incorrect:
* B. Integrated Care Management: Focuses on patient care plans and coordination, not clinical review or payer processes.
* D. Care Authorizations: Handles care approvals but does not support document data extraction or end- to-end review processes.
References:
Utilization Management in Health Cloud
Intelligent Document Automation Overview
질문 # 41
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?
정답：B
설명：
To show end users highlighted information about providers that work at specific facilities, a consultant should implement the Provider Relationship Card feature. This feature allows end users to view information such as provider name, contact details, specialty, role, facility name, and relationship status on a card-like interface on the Facility record page. Provider Network Management, Facility Relationship Center, or HCProvider360 FlexCard are not features that can fulfill this requirement.
질문 # 42
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
정답：A,D
질문 # 43
The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)
정답：B,E
설명：
The design considerations that the administrator has to be aware of when creating the application for utilization management are:
Each care request has to have an associated case. A case is the standard Salesforce object that represents a care request in Health Cloud4.
New care requests can be created using the 'Create Care Request' component. This component allows users to create a new care request from any page in the Health Cloud console5.
Path can be used to visually represent the status of a care request. Path is a standard Salesforce feature that displays the stages of a process, such as a care request, and guides users along the steps in Salesforce Lightning Experience6.
Care request functionality is not included in the Health Cloud managed package. It requires installing the Utilization Management unmanaged package for Health Cloud and assigning the Health Cloud Utilization Management permission set to users along with Health Cloud permission set licenses.
Care requests do not have empower components that can be exposed within Communities. Empower components are custom Lightning components that allow patients or members to view and manage their health information in Communities. Care requests are not part of the empower components.
질문 # 44
Which 3 of the components are customizable in HC?
정답：B,D,E
질문 # 45
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