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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
APIs for Managing Your Slack12%- Use the SCIM API to manage Slack users and user groups.
- Monitor workspace events with the Audit Logs API.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
Core Development (Workflows, Modals, Interactivity)48%- Handle interactive payloads and events effectively.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Develop interactive components such as modals and home tabs.
- Integrate Salesforce data with Slack applications.
Tools5%- Explain the purpose and value of Block Kit Builder.
- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use sample code and external resources.
- Recommend when to use the Bolt development framework to build Slack apps.
Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
- Identify when to set up a team to collaborate on a Slack app.
Design for Scale9%- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
Design for Security19%- Implement the OAuth installation flow.
- Request the appropriate scopes for your app's use case.
- Identify the steps you could take to make your app communicate securely in Slack.
- Request the appropriate tokens for your app's use case.
- Design for security.
- Store and retrieve data and tokens safely.

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Salesforce Certified Slack Developer Sample Questions (Q51-Q56):

NEW QUESTION # 51
In adapting your Slack app for Enterprise Grid, what consideration is important for ensuring it scales effectively across multiple workspaces?

Answer: A

Explanation:
Design the app to allow for workspace-specific configurations and permissions within the Grid Adapting an app for Enterprise Grid requires accommodating workspace-specific configurations and permissions. This flexibility ensures that the app can be tailored to meet the varying needs and policies of different workspaces within the Grid, facilitating effective scaling.
Why not the other options:
*A uniform configuration may not be suitable for all workspaces, given their unique needs and policies..
*Restricting functionality to data management may not fully address the diverse requirements of different workspaces.
*Bypassing workspace-level customization can limit the app's effectiveness and user experience in the diverse Enterprise Grid environment.


NEW QUESTION # 52
Your Slack app is designed to interact with Slack's Web API for a wide range of functionalities, including posting messages and accessing channel information.
Which type of token should your app request to ensure secure and appropriate access?

Answer: D

Explanation:
Bot User OAuth Token A Bot User OAuth Token is the most suitable for an app that needs to interact with various functionalities of Slack's Web API. This token type allows the app to perform actions within the scope of a bot, such as posting messages and accessing channel information, while maintaining security best practices.
Why not the other options:
*A User OAuth Token provides access with the permissions of a specific user, which might be unnecessary and less secure for this use case.
*Workspace Access Token is not a standard token type for Slack apps.
*Classic Bot Tokens are for legacy custom integrations and are not recommended for new Slack apps.


NEW QUESTION # 53
You are developing a Slack app that allows users to track and manage their work tasks.
What feature should you implement to enhance the user experience in line with Slack's design principles?

Answer: B

Explanation:
The app integrates a customizable to-do list within Slack where users can add and check off tasks Integrating a customizable to-do list within Slack allows users to manage their tasks efficiently without leaving the workspace, aligning with Slack's goal of simplifying work life. This feature enhances productivity and user experience by providing a seamless task management tool.
Why not the other options:
*Hourly reminders can become intrusive and disrupt the workflow, counteracting Slack's aim for a pleasant work environment..
*Requiring manual input of task progress in a common channel can lead to clutter and inefficiency, which doesn't align with Slack's streamlined design ethos.
*Pop-up windows for every new task can be disruptive and may hinder the user experience rather than enhancing it.


NEW QUESTION # 54
What does the 'Agent quickstart' in the developer docs help you build?

Answer: D

Explanation:
Slack's current Agent quickstart guides developers through creating an AI-powered Slack agent. The official quickstart uses a sample support agent named Casey and demonstrates building the application with the Slack CLI and Bolt frameworks while integrating supported AI agent frameworks such as the Claude Agent SDK, OpenAI Agents SDK, or Pydantic AI. The resulting agent can interact through direct messages, app mentions, App Home, modals, reactions, and threaded responses. Developers begin by installing the Slack CLI, authenticating with a workspace, and creating the agent project using the provided sample template. This is application-development guidance for Slack's AI agent platform, not billing, workspace theming, or Block Kit Builder extensions. Therefore, B precisely matches the purpose of the Agent quickstart.


NEW QUESTION # 55
Fruit Flies Shipping Co. has hired you as their primary Slack Admin and Slack app developer. Your first priority is to build a Slack app that enables hourly employees to create, edit, and view their timesheets from within the Slack client.
Based on best practices for Slack's app surfaces, which surface would you implement?

Answer: A

Explanation:
App Home is the strongest primary surface because the requirement involves persistent management of structured, user-specific information. Employees must repeatedly return to the application to create, edit, and review timesheet data rather than perform only a single transient action. Slack defines App Home as a private one-to-one space between a user and an application. Its Home tab remains available in a predictable location and retains its interface until the application republishes or updates it. Slack specifically recommends App Home for personalized dashboards, task views, user-specific information, settings, and persistent application workflows. A timesheet application can therefore display the employee's current pay period, submitted entries, outstanding hours, approval status, and actions for adding or modifying records. Individual edit/create operations could subsequently open a modal, but the modal would be a supporting interaction surface rather than the application's principal workspace. Messages are better suited to notifications and conversational interactions. Threads organize message-based discussion and do not provide an appropriate persistent management dashboard. Therefore, A correctly follows Slack's surface-selection guidance. This question belongs to Design a Great User Experience, especially persistent personalized interfaces and selection of the appropriate Slack surface.


NEW QUESTION # 56
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