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| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Apple Device Support Exam |
| Exam Number: | SUP-2024-ENU (commonly referenced Apple Device Support Exam) |
| Real Exam Qty: | Approximately 80 scored questions |
| Related Certifications: | Apple Certified Support Professional Apple Deployment and Management |
| Exam Price: | Varies by region (typically ~USD 149, subject to Pearson VUE pricing) |
| Available Languages: | English, Additional localized languages (varies by region) |
| Certificate Validity Period: | Typically 2–3 years (varies by Apple certification policy updates) |
| Exam Format: | Multiple-choice single select, Multiple-choice multiple select |
| Passing Score: | 75% |
| Exam Duration: | 120 minutes |
| Recommended Training: | Apple Device Support Training Course Apple Training Resources |
| Exam Registration: | Apple Certification Exams Portal Apple Training and Certification |
| Sample Questions: | Apple Apple-Device-Support Sample Questions |
| Exam Way: | Online proctored (Pearson VUE OnVUE) or authorized test center |
| Pre Condition: | No formal prerequisites required; basic familiarity with Apple devices recommended |
| Official Syllabus URL: | https://training.apple.com |
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NEW QUESTION # 180
Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?
Answer: B
Explanation:
To limit AirPlay Receiver to devices signed in to your Apple ID, you need to go to System Settings, then select Apple ID. In the Apple ID settings, you will see a section called Sharing. There, you can enable or disable AirPlay Receiver, and choose who can use it. You can select Current User, Everyone, or Specific Users. If you select Current User, only devices signed in to your Apple ID can use AirPlay Receiver. This option helps you prevent unauthorized access to your Mac from other devices on the same network1. References: Apple Device Support Exam Prep Guide, page 11.
NEW QUESTION # 181
Where are sysdiagnose log files located on iPhone?
Answer: C
Explanation:
Sysdiagnose log files are located on iPhone in Settings > Privacy & Security > Analytics & Improvements > Analytics Data. Sysdiagnose is a tool that collects information from the iPhone and saves it in a log file. You can use sysdiagnose to troubleshoot general iOS issues or report them to AppleCare. To generate a sysdiagnose log file, you need to press and hold both volume buttons and the side or top button for 1 to 1.5 seconds, then release them. You will see a screenshot and a message that says "Diagnostics are in flight".
Sysdiagnose can take up to 10 minutes to finish. After that, you can find the log file in the Analytics Data section of the Settings app. The log file name will start with "sysdiagnose_" and include the date and time of the generation, the device type, and the iOS version. For example, "sysdiagnose_2024.01.06_17-14-
34+0500_iPhone_OS_iPhone_19A344.tar.gz". References: Using Sysdiagnose to Troubleshoot iOS or iPadOS - Apple Device Support Tutorials | Apple Training, How to extract sysdiagnose logs for forensic purposes on iOS | Andrea Fortuna
NEW QUESTION # 182
During device setup, Location Services is skipped on your iPhone. Later, you try to use Maps to get precise directions.
What must you do so Maps can determine your location?
Answer: C
Explanation:
If Location Services was skipped during iPhone setup, it must be enabled before Maps can use the device's location for navigation. Go to Settings > Privacy & Security > Location Services and turn Location Services on. Maps must then be granted appropriate location permission. For precise turn-by-turn directions, Precise Location should also remain enabled for Maps. Apple explains that Location Services uses available GPS, Wi- Fi, Bluetooth, and cellular information to determine the device's approximate or precise position. Background location access alone cannot solve the problem if Location Services itself is disabled. An MDM administrator is not normally required to activate the user-controlled setting, and simultaneous Wi-Fi and cellular connectivity is not mandatory for location determination. Therefore, option C is correct.
NEW QUESTION # 183
Which three peripherals can you share between iPad and Mac when using Universal Control?
Answer: A,C,E
Explanation:
Universal Control is a feature that allows you to use a single keyboard, mouse, or trackpad to control up to two other nearby Mac or iPad devices, and work seamlessly between them1. When using Universal Control, you can share the following peripherals between iPad and Mac:
* Trackpad: You can use the trackpad of your Mac or iPad to move the pointer across the screens of both devices. You can also use gestures to scroll, zoom, or switch between apps2.
* Keyboard: You can use the keyboard of your Mac or iPad to type on both devices. You can also use keyboard shortcuts to perform actions or access menus3.
* Mouse: You can use the mouse of your Mac to move the pointer across the screens of both devices. You can also use the mouse buttons to click or right-click4.
You cannot share the following peripherals between iPad and Mac when using Universal Control:
* Apple Pencil: You can only use the Apple Pencil on your iPad, not on your Mac. The Apple Pencil is designed to work with the touch screen of the iPad, not with the display of the Mac5.
* Touch ID: You can only use Touch ID on the device that has the Touch ID sensor, not on the other device. Touch ID is a biometric security feature that requires your fingerprint to unlock your device, make purchases, or use Apple Pay. References: = Universal Control: Use a single keyboard and mouse
* between Mac and iPad, Use gestures on your Mac trackpad, Mac keyboard shortcuts, Use a Bluetooth mouse or trackpad with your iPad, Use Apple Pencil with your iPad or iPad Pro, [Use Touch ID on your Mac]
NEW QUESTION # 184
Select three responses.
Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?
Answer: A,B,D
NEW QUESTION # 185
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