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| Section | Weight | Objectives |
|---|---|---|
| Delivery and Configuration | 46% | - Integration and data exchange - Initial setup and package installation - Automation and workflows
|
| Define and Design | 42% | - Security and access design
- User experience and interface design - Data model, objects, and relationships
|
| Discovery | 12% | - Determine compliance and regulatory considerations - Identify requirements and define solution scope - Analyze business processes and system architecture |
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NEW QUESTION # 12
Financial Services Cloud (FSC) contains a number of custom objects to model a client's financial information, and each object can be configured to appear as tabs in your org. For example, if a consultant wanted to create a financial goal for a customer, they could use the Financial Goal object in FSC.
What are three objects in FSC?
Answer: A,C,E
Explanation:
Financial Services Cloud contains a number of custom objects to model a client's financialinformation, and each object can be configured to appear as tabs in your org. Some of the custom objects are:
Financial Goal: An object that represents a client's financial objective, such as saving for retirement, buying a house, or paying off debt. Afinancial goal has fields to store information, such as name, amount, target date, priority, and status.
Financial Holding: An object that represents a holding in an investment account, such as a security, a mutual fund, or a bond. A financial holding hasfields to store information, such as symbol, shares, price, gain/loss, and market value.
Revenue: An object that represents revenue generated from a client's financial accounts, such as an increase in stock value, a dividend payment, or an interest income.A revenue has fields to store information, such as type, amount, date, and source.
References:
Financial Services Cloud Associated Objects
Learn About the Financial Services Cloud Data Model
NEW QUESTION # 13
A financial services company wants to use the Financial Services Cloud Person Account data model. The company needs two Person Account record types, one to represent Individual customer and one to represent Individual independent advisors that send referrals. What should the administrator do to set up the new record types?
Answer: A
Explanation:
Agentforce Financial Services uses Individual Record Type Mapper custom metadata to map custom individual record types to the appropriate Account and Contact record-type architecture. This allows an organization to differentiate individual personas such as customers and independent advisors while preserving Financial Services behavior that depends on correctly identifying those records as individuals.
The administrator first creates and enables the required Person Account record types. The administrator then opens the Individual Record Type Mapper custom metadata and creates or updates the appropriate mapping records, specifying the record type used for each individual classification.
This metadata is important because Agentforce Financial Services components and processes need to know which Account record types represent individuals. Additional mapping records can be created when an organization has multiple person-oriented business roles that require different page layouts, processes, or referral behavior.
Creating custom fields does not establish record-type semantics. A Contact record type alone is insufficient because Person Accounts are represented through the Account architecture with associated Contact behavior.
Likewise, a generic custom setting is not the mechanism used to distinguish the two requested Person Account types.
The correct configuration is therefore to create the necessary Person Account record types and define their corresponding Individual Record Type Mapper metadata.
NEW QUESTION # 14
Omni Script represents processes with fast, personalized, and consistent responses. This type extends the metadatatype and inherits its full name field. To use the Omni Script metadata type, what should the administrator enable in the Salesforce org?
Answer: A
Explanation:
Reference: OmniScript Basics - Salesforce
Explanation: To use the OmniScript metadata type, the administrator should enable acustom domain in the Salesforce org. A custom domain is a unique URL that replaces the standard Salesforce domain (such as
https://yourcompany.my.salesforce.com) with a branded domain (such as https://yourcompany.force.com). A custom domain allows users to access OmniScripts and other Vlocity features from a web browser or a mobile app. A custom domain also provides enhanced security and performance for the org.
To enable a custom domain, the administrator needs to do the following steps:
From Setup, in the Quick Find box, enter My Domain, then select My Domain.
Enter a subdomain name and check its availability.
Click Register Domain.
After receiving an email confirmation that the domain is ready, click Deploy to Users.
NEW QUESTION # 15
A bank needs help with many of its processes taking too long to complete. Many of its challenges are due to issues with handoffs between teams. The challenges also include users transferring control to the wrong person or team or forgetting to transfer it at all. Which two Financial Services Cloud capabilities should help address these challenges?
Answer: A,D
Explanation:
The bank needs capabilities that standardize task execution and guided user processing, making Action Plans and OmniScripts the appropriate combination.
Action Plans capture repeatable work in reusable templates and automate sequences of tasks. Administrators can define task ownership, deadlines, dependencies, and completion expectations in advance. When an Action Plan is created for a customer engagement, the system generates the required work and assigns tasks according to the configured template. This reduces missed handoffs and clarifies accountability.
OmniScripts provide guided, step-by-step process experiences. They control what information a user sees and enters at each stage, helping standardize execution and reducing the likelihood that employees skip required steps or make inconsistent decisions. OmniScripts work with Integration Procedures and Data Mappers to retrieve, manipulate, and save information as the user advances through the process.
Roll-up summaries aggregate information but do not manage handoffs. Financial Accounts represent financial products and ownership relationships rather than operational process routing. Action Plans establish accountable task ownership, while OmniScripts guide users through the required workflow, directly addressing delayed and incorrect handoffs.
NEW QUESTION # 16
Our Personal Banker Hank Burton wants to encourage his customers to provide required documents for a loan application. He creates Document Checklist Items that help his customers to manage file uploads to speed up loan approval. For which of the following records does Salesforce support Document Checklist Items out of the box? (Choose Three)
Answer: A,B,C
Explanation:
The following records support Document Checklist Items out of the box in Financial Services Cloud:
Account: An Account is a record that represents a person or anorganization that has a business relationship with your company. You can use Document Checklist Items to request and track documents from your account holders, such as identity proofs, tax forms, or contracts.
Residential Loan Application: A Residential Loan Application is a record that represents a request for a loan to purchase or refinance a residential property. You can use Document Checklist Items to request and track documents from your loan applicants, such as income statements, credit reports, or property appraisals.
Opportunity: An Opportunity is a record that represents a potential sale or deal for your products or services.
You can use Document Checklist Items to request and track documents from your opportunity owners, such as proposals, quotes,or agreements. Verified References: : Salesforce Help Article 2 : Salesforce Help Article 3 : Salesforce Help Article 4
NEW QUESTION # 17
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